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ETM Issues Discuss issues regarding the problems with ETMs fitted to Volvo cars.

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ETM replacement Volvo dealer costs - who charges what

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Old Oct 29th, 2007, 11:02   #11
volvo2
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"never had it serviced at a dealer" Why on should I have to have my car serviced at a dealer? Volvo tried this kind of thing before in relation to guarantees and were stopped. This part is defective!

I know I have mentioned this many times before on this forum but why don't we each simply send an e-mail to BBC Watchdog ('watchdog@bbc.co.uk') in an effort to get a better result from Volvo UK? They are still interested.

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Old Dec 12th, 2007, 16:25   #12
Linx
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I had mine replaced by Johnson's of Redditch last month.
Software control module downloading £19.20 + VAT
ETM intake manifold remove-install £70.39 + VAT
Throttle housing £119.68 + VAT (including Volvo UK 20% discount)
Total £245.89.

Although I realise this is less than a lot of people have paid, I was a bit ****ed off as the Volvo web-site states "Volvo is aware that some customers may be experiencing symptoms of an ETM malfunction or are concerned about the running of their vehicle and has therefore made a software upgrade and a component clean service available FREE OF CHARGE through approved Volvo dealers"

Therefore I don't think I should have been charged for the software or labour. The shop defended themselves by saying they tried to get my old one working first and that you only get ONE free removal and software update. When I queried Volvo UK over this, they said it was correct.

My car is a 1999 V70 T5. 112000 miles. Excellent condition and FSH. However it has previosly been fitted with a second-hand ETM.

Symptoms were ETS light on all the time (it had been coming on occasionally for months), MIL light on occasionally, no cruise control, irratic idle.
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Old Dec 13th, 2007, 02:25   #13
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Hi,

Then sue the dealer AND VCUK for your money back.

The legal principles havebeen discussed here and at least one person has had a full refund (admitedly from a dealer only action)..

Des. . .
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Old Oct 14th, 2008, 14:30   #14
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Rybrook Volvo Chester quoted today £402.97
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Old Oct 14th, 2008, 18:40   #15
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try slaters in abergele, 40 mins from chester about £250 (although there is a waiting list for the parts - with all dealers). Rybrook are way too expensive
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