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Rear Passenger Door wont open

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Old Jan 9th, 2019, 17:51   #1
hdav122
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Wink Rear Passenger Door wont open

Hi all, new member here.
the issue I am having is that the Rear Passenger door wont open from the outside of the car, I also cant open it from the inside as we have had child lock engaged on that door since we purchased it.

When I try to open from the outside I get nothing at all, it feels like the handle isn't pulling anything, when I open the other door the handle feels like it catches and you can hear it pull the door open if that make sense, but the broken side is just the handle moving and clicking catching on nothing.

anyone have any ideas on what to do?
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Old Jan 9th, 2019, 18:54   #2
id5
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Quote:
Originally Posted by hdav122 View Post
Hi all, new member here.
the issue I am having is that the Rear Passenger door wont open from the outside of the car, I also cant open it from the inside as we have had child lock engaged on that door since we purchased it.

When I try to open from the outside I get nothing at all, it feels like the handle isn't pulling anything, when I open the other door the handle feels like it catches and you can hear it pull the door open if that make sense, but the broken side is just the handle moving and clicking catching on nothing.

anyone have any ideas on what to do?
This happened to our first XC60. It was under warrenty and the dealer fixed it but when I asked how they opened it they said they got someone to repeatedly press the central unlock on the drivers door as fast as they could make it work whilst someone else tried to repeatedly open the door from the inside.

If that doesn't work and a dealer can't open it from the edge of the door card then the door card will have to be broken to get it open and fix the problem.
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Old Jan 10th, 2019, 13:09   #3
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Faulty door locks are a known problem on some V40’s; if you have not had the car too long and bought it from a dealer, you may get it replaced under warranty, or a goodwill contribution towards a new one.
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Old Jan 11th, 2019, 18:31   #4
hdav122
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Default Tried it

I tried to open using the drivers door unlock switch but had no luck. Someone pressed he unlock button serveral times and I tried to unlock it from inside by pulling handle and pushing door but got nowhere with it.
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Old Jan 12th, 2019, 08:58   #5
id5
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You didn't answer 60041's question on how long you have had it but I suggest that the next stop would be the Dealer if it is under warrenty, the garage you brought it from if second hand, a local garage to see if they have the knowledge and tools to open from the edge of the door card or from inside the window space. If none of them are suitable or work then it may be breaking the door card to get access to fix.
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Old Jan 17th, 2019, 09:25   #6
jamei305
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It couldn't be frozen perhaps? If water gets in it can behave exactly like that. A squirt of WD40 should sort it out.
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Old Jan 17th, 2019, 10:50   #7
hdav122
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It’s second hand. 64 plate. I have had it over a year now and Arnold Clark won’t tkucj it. What’s the best route to go down? Will it definetly be a broken lock or maybe something had come loose that I can clip back on?
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Old Feb 1st, 2019, 13:05   #8
Tony66
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Hi

I had the same problem with my 63 plate V40 early this year. The door lock had to be replaced which cost £270. This included a 30% goodwill contribution by Volvo after I complained to them. Apparently there was a 'deal' where Volvo were replacing these free due to known issues but that ended in September 2018.
Good luck!
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Old Feb 10th, 2019, 16:09   #9
volvo for ever
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deffo door lock tbh if you know what your doing quite easy job to get open
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Old Feb 21st, 2019, 20:01   #10
Ianstewart
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So how do you open it (Volvo for ever)
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