V70 Body/Trim: - V70 D2 2013 both front door locks sticking

maultby · Jan 21st, 2020, 19:54

Both front door locks have been becoming increasingly tight for some months and Poole Volvo have diagnosed that the lock release mechanism is sticking and not fully disengaging so that when the door handle is used after unlocking it is tight and requires a very firm pull to disengage and allow the door to open. They had greased the mechanism but this gave no improvement so now tell us we need new door locks.
The fact that it is happening on both front doors at the same time means it must be a common fault in the components.
A major concern to us is that there is a danger of becoming trapped inside the vehicle if the doors were locked from the inside and the release mechanism then completely stuck. Volvo Poole technicians have confirmed this to be a potential occurrence.
Due to this obvious serious safety issue we believe there is a case for Volvo to look into this and consider a safety driven recall to correct this serious fault.

We have contacted Volvo UK customer service, they have offered a small discount to help with the very expensive replacement costs for the door locks, but they have refused to consider a recall and to take any more responsibility for this serious safety issue.

Reporting this here to inform other Volvo owners to be aware of this serious safety concern.
Has anyone suffered a similar problem on their Volvo?

JoeNinety · Jan 22nd, 2020, 19:22

You will be wanting the right forum:
https://www.volvoforums.org.uk/forumdisplay.php?f=112

Here is for <07 V70

CJL · Jan 22nd, 2020, 22:41

My handle can be hard to pull from the outside and sometimes sticks in the pulled out position. The internal lever is hard to pull too.

I'm sure I remember reading something about it being a common problem and the fix was to file a small amount from the handle, but I can't find it again, so starting to think it was a different model.

Maybe this thread will help find the other thread/answer. Mines a 2012 V70.

CJL · Jan 30th, 2020, 14:43

Surely somebody can point us in the right direction....?

XC70Bob · Jan 30th, 2020, 15:51

Quote:

Originally Posted by CJL

Surely somebody can point us in the right direction....?

This particular sub forum is for V70 up to and including 2007 model , as yours is a 2012 model you need to as the question here https://www.volvoforums.org.uk/forumdisplay.php?f=112 which is the sub forum that covers 2012 V70.

CJL · Jan 30th, 2020, 18:41

Thanks Bob... been said already, but I can't move it.

Jan 21st, 2020, 19:54	#1
maultby New Member Last Online: Jan 21st, 2020 20:01 Join Date: Jan 2020 Location: verwood	V70 D2 2013 both front door locks sticking Both front door locks have been becoming increasingly tight for some months and Poole Volvo have diagnosed that the lock release mechanism is sticking and not fully disengaging so that when the door handle is used after unlocking it is tight and requires a very firm pull to disengage and allow the door to open. They had greased the mechanism but this gave no improvement so now tell us we need new door locks. The fact that it is happening on both front doors at the same time means it must be a common fault in the components. A major concern to us is that there is a danger of becoming trapped inside the vehicle if the doors were locked from the inside and the release mechanism then completely stuck. Volvo Poole technicians have confirmed this to be a potential occurrence. Due to this obvious serious safety issue we believe there is a case for Volvo to look into this and consider a safety driven recall to correct this serious fault. We have contacted Volvo UK customer service, they have offered a small discount to help with the very expensive replacement costs for the door locks, but they have refused to consider a recall and to take any more responsibility for this serious safety issue. Reporting this here to inform other Volvo owners to be aware of this serious safety concern. Has anyone suffered a similar problem on their Volvo?

Jan 22nd, 2020, 19:22	#2
JoeNinety Senior Member Last Online: Today 17:51 Join Date: May 2019 Location: Winchester	You will be wanting the right forum: https://www.volvoforums.org.uk/forumdisplay.php?f=112 Here is for <07 V70 __________________ V70 P2 2006 2.4 Petrol 170bhp Est SE Automatic (5 speed) MG Midget Mk1 1962 Previous: RR TDV8 3.6 '08; RR TD6 3.0 '02; RR P38A V8 '99; Audi A4 Cab 3.0 V6 2004; Volvo 740 GLE Est 1989 Have VIDA & VXDIAG NANO on W10Pro - happy to help

Jan 22nd, 2020, 22:41	#3
CJL Master Member Last Online: Mar 28th, 2022 18:46 Join Date: Dec 2003 Location: London	My handle can be hard to pull from the outside and sometimes sticks in the pulled out position. The internal lever is hard to pull too. I'm sure I remember reading something about it being a common problem and the fix was to file a small amount from the handle, but I can't find it again, so starting to think it was a different model. Maybe this thread will help find the other thread/answer. Mines a 2012 V70.

Jan 30th, 2020, 14:43	#4
CJL Master Member Last Online: Mar 28th, 2022 18:46 Join Date: Dec 2003 Location: London	Surely somebody can point us in the right direction....?

Jan 30th, 2020, 18:41	#6
CJL Master Member Last Online: Mar 28th, 2022 18:46 Join Date: Dec 2003 Location: London	Thanks Bob... been said already, but I can't move it.

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