Apple Carplay not working on new XC90

Schnorbitz · May 9th, 2019, 12:07

Tried connecting my iphone to Carplay today for the first time and nothing happened.

The Carplay tile is present but greyed out on the menu screen.

Should it have been activated by the dealer before sale, or am I missing something more obvious here?

Never had any trouble with it on my last XC90.

Cheers.

apnicolle · May 9th, 2019, 12:28

The iPhone has to be physically connected to the white usb socket, and you also have to check the permissions on the iPhone. When connected the Sensus screen should ask if you want to use CarPlay or just the iPhone as an iPod. Then it should all work.

St Evelyn · May 9th, 2019, 19:44

I used to have this issue, then I realised that the phone will only connect when it's unlocked - a quick tap on the screen to wake it up and get the face recognition to see me and the icon immediately appears.

Duri13 · May 10th, 2019, 07:33

I also think that Siri should be enabled for Apple Carplay to work.

jonnyu · May 10th, 2019, 09:30

The phone has to be connected by USB cable on the proper USB socket, the phone has to be unlocked to be able to register the apple car play on the phone, and you don't need to have siri enabled.

If you registered successfully your car on your phone, it will be visible on Settings-> General -> car play.

https://support.apple.com/guide/ipho...h6860e6b53/ios

Be aware that if you already paired your phone by BT and have a shared internet connection, the pair wirelessly will not work.

Duri13 · May 10th, 2019, 09:44

Is the car still connected to internet when using Carplay? I have an impression that traffic does not get updated if the phone is connected through Carplay. Or maybe there is some settings for that...

JC888 · May 11th, 2019, 19:33

Tried Apple Carplay once and I don't really like it.
I would prefer the interface to be wireless really, plus the functionality lacks compared to Android Auto implementation which looks so much sleeker.

May 9th, 2019, 12:07	#1
Schnorbitz Junior Member Last Online: Oct 2nd, 2019 08:23 Join Date: Apr 2013 Location: Highlands	Apple Carplay not working on new XC90 Tried connecting my iphone to Carplay today for the first time and nothing happened. The Carplay tile is present but greyed out on the menu screen. Should it have been activated by the dealer before sale, or am I missing something more obvious here? Never had any trouble with it on my last XC90. Cheers. __________________ 2015 XC90 D5 Momentum

May 9th, 2019, 12:28	#2
apnicolle Senior Member Last Online: Yesterday 23:48 Join Date: Dec 2003 Location: Bexhill-on-Sea	The iPhone has to be physically connected to the white usb socket, and you also have to check the permissions on the iPhone. When connected the Sensus screen should ask if you want to use CarPlay or just the iPhone as an iPod. Then it should all work. __________________ Current; XC90 B5P Momentum Past; V90 Cross Country D4 2017 Polestar, XC90 D5 ES 2014, C70 T5 SE 2008, S60 2.0T SE2006, V40 1.9D SE 2004, S40 1.8GDI SE 2002

May 9th, 2019, 19:44	#3
St Evelyn VOC Member Last Online: Mar 24th, 2024 19:52 Join Date: Aug 2012 Location: Trowbridge	I used to have this issue, then I realised that the phone will only connect when it's unlocked - a quick tap on the screen to wake it up and get the face recognition to see me and the icon immediately appears. __________________ Current - 2017 V90 D4 Inscription Previous - 2011 S80 D3

May 10th, 2019, 07:33	#4
Duri13 Member Last Online: Apr 18th, 2024 09:59 Join Date: Jun 2014 Location: Luxembourg	I also think that Siri should be enabled for Apple Carplay to work. __________________ XC90 D5 Momentum (MY 2019) - Pine Grey, Business Luxury Line, Xenium Pack + 360 camera, Luxury Passenger, Family, H&K audio, Winter Pro, Light pack, BLIS, towbar V40 T2 AT (MY 2017) - Inscription ---------------- past: XC60 D4 FWD AT (MY 2015)

May 10th, 2019, 09:30	#5
jonnyu Senior Member Last Online: Sep 25th, 2023 18:52 Join Date: Jan 2019 Location: Gland	The phone has to be connected by USB cable on the proper USB socket, the phone has to be unlocked to be able to register the apple car play on the phone, and you don't need to have siri enabled. If you registered successfully your car on your phone, it will be visible on Settings-> General -> car play. https://support.apple.com/guide/ipho...h6860e6b53/ios Be aware that if you already paired your phone by BT and have a shared internet connection, the pair wirelessly will not work. __________________ MY19 XC60 D4 Inscription Pro Auto AWD, Luminous Sand, Blond Interior, Xenium Pro, Intellisafe Pro, Winter Pack, Dark Tinted and Laminated, Four-C, Business Connect, Versatility Pro

May 10th, 2019, 09:44	#6
Duri13 Member Last Online: Apr 18th, 2024 09:59 Join Date: Jun 2014 Location: Luxembourg	Is the car still connected to internet when using Carplay? I have an impression that traffic does not get updated if the phone is connected through Carplay. Or maybe there is some settings for that... __________________ XC90 D5 Momentum (MY 2019) - Pine Grey, Business Luxury Line, Xenium Pack + 360 camera, Luxury Passenger, Family, H&K audio, Winter Pro, Light pack, BLIS, towbar V40 T2 AT (MY 2017) - Inscription ---------------- past: XC60 D4 FWD AT (MY 2015)

May 11th, 2019, 19:33	#7
JC888 Senior Member Last Online: Dec 21st, 2022 21:28 Join Date: Mar 2018 Location: Northants	Tried Apple Carplay once and I don't really like it. I would prefer the interface to be wireless really, plus the functionality lacks compared to Android Auto implementation which looks so much sleeker. __________________ 2017 Volvo S90 D5 PowerPulse AWD Inscription - Xenium Pack, Panoramic Sunroof, Massage Front Seats, Family Pack. Electric Silver Nappa Soft Leather Perforated/Ventilated Charcoal

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