Replacement keys and recoding?

2003bhoy · Oct 17th, 2014, 21:01

How much does it cost for a replacement key, new barrels and recoding for a 2008 V70? I've had the week from hell starting with someone entering the house and lifting my car keys and a watch. Had the Police out who eventually gave me an incident number and told me to claim the house insurance. I'm insured through IGO4, who turned out to be brokers that took all the details on 3 separate occasions then said "The Insurer, Direct Group" will be in touch within 24 hours. After 48 hours I had to chase the insurer up and was dealt with by the worst phone manner ever. After repeating everything 4 times she told me they do not cover for car keys stolen from the house and to contact my car insurance. ( I am awaiting my policy documents to check up on this). I contacted Tesco my car insurers to be told that the loss or theft of keys is an optional extra which was not taken out on my policy. If the house insurance wont pay out it looks like I will have a hefty bill to pay. I have removed all valuables and am using my spare keys at the moment and have a large steering wheel lock with flashing LED as a visual deterrent.

GrantA · Oct 17th, 2014, 21:42

Oh dear what a bummer, I believe the only way you will get this done is through your nearest Volvo main stealer as the keys etc are linked through the car's computer system so I suggest you give them a ring - and sit down when you make the call in case you faint at the answer!!

As for the response you have had from your house and car insurers time to change them methinks. I bet every one who reads your post will now be checking their house and car insurance policies!!!!!

kenny · Oct 17th, 2014, 22:23

Sorry to hear your news, been burglad myself a few years ago.

Each key is coded to the car so you could get your local dealer to deactivate the stolen key, the little ####s could still open the car but the alarm would go off and they wouldn't be able to start it.

volvo145 · Oct 18th, 2014, 08:52

That's a bummer and can appreciate what you are going through having been broken into couple of times a number of years ago.
It would appear that this company have a lot of stuff that is not covered unless you pay extra. Maybe they charge less for cover because of this but if you counted everything up they might not be so cheap in the end.
I don't use internet companies at all as I can get a better deal with a local insurance broker . If you have a problem he deals with it.
If you are to change everything at the dealer it might be cheaper to change the car for peace of mind. That's just a thought and worth investigating to compare costs imho.
I hope you get this sorted out as quickly as possible .

generaldukes · Oct 18th, 2014, 21:44

Hello there,
Sorry to hear your bad news,
I have just had a new replacement key fob made up for my xc70,
I had it done at a volvo independent at a cost of £140.
It's the cartridge type that slots into the dash board and opens and locks car etc

Oct 17th, 2014, 21:01	#1
2003bhoy Member Last Online: Jan 17th, 2020 18:42 Join Date: Nov 2004 Location: Glasgow	Replacement keys and recoding? How much does it cost for a replacement key, new barrels and recoding for a 2008 V70? I've had the week from hell starting with someone entering the house and lifting my car keys and a watch. Had the Police out who eventually gave me an incident number and told me to claim the house insurance. I'm insured through IGO4, who turned out to be brokers that took all the details on 3 separate occasions then said "The Insurer, Direct Group" will be in touch within 24 hours. After 48 hours I had to chase the insurer up and was dealt with by the worst phone manner ever. After repeating everything 4 times she told me they do not cover for car keys stolen from the house and to contact my car insurance. ( I am awaiting my policy documents to check up on this). I contacted Tesco my car insurers to be told that the loss or theft of keys is an optional extra which was not taken out on my policy. If the house insurance wont pay out it looks like I will have a hefty bill to pay. I have removed all valuables and am using my spare keys at the moment and have a large steering wheel lock with flashing LED as a visual deterrent. Last edited by 2003bhoy; Oct 17th, 2014 at 21:14.

Oct 17th, 2014, 21:42	#2
GrantA Master Member Last Online: May 10th, 2019 09:02 Join Date: Feb 2012 Location: Inverness, Scotland	Oh dear what a bummer, I believe the only way you will get this done is through your nearest Volvo main stealer as the keys etc are linked through the car's computer system so I suggest you give them a ring - and sit down when you make the call in case you faint at the answer!! As for the response you have had from your house and car insurers time to change them methinks. I bet every one who reads your post will now be checking their house and car insurance policies!!!!! __________________ 2009 XC70 Geartronic SE Lux (185HP at the moment......) Porsche sold looking for a P1800.......

Oct 17th, 2014, 22:23	#3
kenny Master Member Last Online: Dec 16th, 2020 20:33 Join Date: May 2009 Location: kirknewton	Sorry to hear your news, been burglad myself a few years ago. Each key is coded to the car so you could get your local dealer to deactivate the stolen key, the little ####s could still open the car but the alarm would go off and they wouldn't be able to start it.

Oct 18th, 2014, 08:52	#4
volvo145 Premier Member Last Online: Dec 23rd, 2019 19:31 Join Date: Mar 2008 Location: UK	That's a bummer and can appreciate what you are going through having been broken into couple of times a number of years ago. It would appear that this company have a lot of stuff that is not covered unless you pay extra. Maybe they charge less for cover because of this but if you counted everything up they might not be so cheap in the end. I don't use internet companies at all as I can get a better deal with a local insurance broker . If you have a problem he deals with it. If you are to change everything at the dealer it might be cheaper to change the car for peace of mind. That's just a thought and worth investigating to compare costs imho. I hope you get this sorted out as quickly as possible .

Oct 18th, 2014, 21:44	#5
generaldukes New Member Last Online: Oct 12th, 2020 20:06 Join Date: Aug 2014 Location: doncaster	Hello there, Sorry to hear your bad news, I have just had a new replacement key fob made up for my xc70, I had it done at a volvo independent at a cost of £140. It's the cartridge type that slots into the dash board and opens and locks car etc

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