Problems with XC90 delivery in the UK

Chris Wickers · Nov 11th, 2003, 01:31

I have spent the last four months working in the car trade with another manufacturer and experienced severe frustration regarding similar situations. I would always do my best to provide an accurate delivery date. Other dealers often quoted much shorter delivery times to ensure they got the business. Now either the dealership I worked for did not get enough supply, sold out too quickly, or the other dealers mis-quoted in order to get the business. I will leave it to your imagination as to what the actual case is. Incidentally to the best of my knowledge the dealership I worked for NEVER charged a premium, even on models that had an 18 month waiting list!

Prior to the car trade I worked for an electrical retailer - the same situation occurred!

Clearly I have too many principles - perhaps had I continually lied about avilability I would have done much better, although I am sure the repeat business would never have happened.

Nov 11th, 2003, 01:31	#21
Chris Wickers Director Last Online: Today 08:00 Join Date: Nov 2002 Location: Chelmsford	RE: Problems with XC90 delivery in the UK I have spent the last four months working in the car trade with another manufacturer and experienced severe frustration regarding similar situations. I would always do my best to provide an accurate delivery date. Other dealers often quoted much shorter delivery times to ensure they got the business. Now either the dealership I worked for did not get enough supply, sold out too quickly, or the other dealers mis-quoted in order to get the business. I will leave it to your imagination as to what the actual case is. Incidentally to the best of my knowledge the dealership I worked for NEVER charged a premium, even on models that had an 18 month waiting list! Prior to the car trade I worked for an electrical retailer - the same situation occurred! Clearly I have too many principles - perhaps had I continually lied about avilability I would have done much better, although I am sure the repeat business would never have happened.

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