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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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Replacement Windscreen Autoglass DelaysViews : 4078 Replies : 32Users Viewing This Thread : |
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Apr 20th, 2018, 08:55 | #1 |
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Replacement Windscreen Autoglass Delays
Driving down motorway around 70, heard a small ding, and saw a 12mm star like crack on windscreen just under radar unit.
Autoglass came out and said could not repair as just inside drivers windscreen wiper sweep. Now having to wait 2 weeks as Autoglass are busy and windscreen has to come from Volvo. Not at all impressed with the service tbh so far, so I will be watching they do a good job and re-calibrate the radar and camera systems properly as well. |
Apr 20th, 2018, 09:36 | #2 | |
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Apr 20th, 2018, 23:35 | #3 |
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Same delay for my XC60 windscreen replacement.
Autoglass said they couldn’t yet calibrate the cameras so I took it to my dealer who did it for £60. Admiral, my insurer, reimbursed me for that. At least you get a proper Volvo screen with Volvo markings and not a copy. I thought Autoglass were fine. It’s not their fault that the screens are in short supply. |
Apr 22nd, 2018, 17:00 | #4 |
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They are doing it on my drive and apparently a second person is needed who will do the calibration by taking it out for 30 mins or so.
The delay as far as I can tell is not the windscreen availability but because Autoglass are busy. |
Apr 22nd, 2018, 17:58 | #5 |
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Ah, I see. I was just going on your original post which said they were also waiting for Volvo to supply the screen. I equated your wait with mine which was purely down to the wait for the screen from Volvo.
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Apr 28th, 2018, 22:22 | #6 |
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Autoglass came yesterday, could not fit due to weather so now best they can do is in another 2 weeks, making it a month since I contacted them.
I did not realise but he said that there is no radar, only camera in the top part of the windscreen, the radar is behind the front grill. |
Apr 28th, 2018, 22:33 | #7 | |
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That used to be the case on older models, but the radar is very much in the windscreen for your 2017 XC90. To quote Volvo: "The radar sensor is located at the upper, center section of the windshield along with the camera." Ed
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Apr 29th, 2018, 00:31 | #8 | |
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Apr 29th, 2018, 10:41 | #9 |
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As ehp says, the radar and camera for Intellisafe are both housed in the windscreen pod. Only the front 360 camera is housed in the grill.
Having to wait 4 weeks for a screen is a poor show whatever the reasons. What if the crack had been larger and the car couldn't be (legally) driven?
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Apr 29th, 2018, 13:09 | #10 | |
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Apparently they are still recovering from the bad weather and are losing staff. Good job we do not have winter every year!
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