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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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Spotify update won’t installViews : 9511 Replies : 117Users Viewing This Thread : |
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Jul 19th, 2019, 15:22 | #81 |
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I'm picking my car up this evening, even though the dealer has said Spotify isn't working yet. They've spoken to Volvo UK who have escalated the issue with the factory as they try to work out what's going on. When they have a solution, I need to take it back in.
First World Problems and all that, but I do want it sorted before the long drives of the holidays. Not least because I'm paying a monthly subscription for nothing at the moment...
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2020 (MY20) XC90 B5 Petrol, R-Design, Thunder Grey |
Jul 19th, 2019, 16:34 | #82 | |
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Jul 19th, 2019, 19:07 | #83 |
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because that's exactly the point - it's not music I've paid for (directly) - the playlist evolves daily given what I hear on 6 Music
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XC90 Inscription Pro D5 MY17 Luminous Sand, Xenium, Winter, Air, Privacy etc |
Jul 19th, 2019, 22:11 | #84 | |
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Only thing I can think is I've downloaded too many tracks on my account and it's confusing the app.
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Jul 20th, 2019, 09:30 | #85 |
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Well this is getting more and more weird! Spent a couple of hours yesterday in the workshop at my local dealer yesterday working through the Spotify issue with one of their technicians. Battery disconnected etc for a hard reset/cache clearing etc made no difference. But more weirdly the tech could connect/pair his spotify account with my car but again I couldn't - checked every setting on each of our accounts and they are identical. Removing access to VolvoSpotifyApp from the apps section of my Spotify account and reinstating that through the pairing also made no difference. Similarly logging in with the PIN code firstly, then deleting and reinstalling the app and logging in with my id and password made no difference either. Looks like Volvo have screwed something up in the update so a detailed report has been submitted by my dealership - fed up am I!
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XC90 Inscription Pro D5 MY17 Luminous Sand, Xenium, Winter, Air, Privacy etc |
Jul 20th, 2019, 09:50 | #86 |
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Have tried shutting your phone down by holding volume down and off button at the same time (hard reboot) then restart your phone and see if it connects then. Sohnds like it is a phone issue rather than your car if other phone connects ok.
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XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats. |
Jul 20th, 2019, 11:54 | #87 |
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Not sure what my phone has to do with it - I do not use Spotify on my phone, I manage it all through the iMac and the phone only comes into it when I log into my Spotify account to input the provided PIN code. And of course the phone doesn't come into it all all when you log into Spotify on Sensus using your account id and password. Plus absolutely nothing has changed on my Spotify account from when it was working fine before the app update - personally I think someone in their Software team in Sweden (who say the issue was fixed on 10 July) has failed to run the proper integration test against the hardware/operation system combination sitting in my car - and no doubt in a few others as well
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XC90 Inscription Pro D5 MY17 Luminous Sand, Xenium, Winter, Air, Privacy etc Last edited by weemark; Jul 20th, 2019 at 12:00. |
Jul 20th, 2019, 12:05 | #88 |
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Spotify eventually updated and started working for me when I returned from holiday.
However, there's a new bug in that pressing the next track button on the steering wheel causes a random track to be played. (And no, I haven't got random play selected.)
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MY17 XC90 D5 Powerpulse Momentum: SENSUS, Osmium Grey, Blond, Walnut, Xenium, BLIS + CTA & RCM, Winter Plus, Fuel-fired Heater, Heated Rear Seats, Power Extensions, Tinted Windows Coming soon: XC60 Ultimate Recharge MY24 or 25 or... |
Jul 20th, 2019, 13:02 | #89 |
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I get this too!!
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Jul 20th, 2019, 13:27 | #90 |
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I agree with this. One of the questions Volvo UK asked the dealer to check was if we could stream from Spotify on my phone into Spotify on the Sensus. Which we could, but with limited functionality.
It's all working perfectly fine this morning when I log in via my wife's account, but not with mine. Just going to forget about it now until the dealer gets back in touch with a solution.
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2020 (MY20) XC90 B5 Petrol, R-Design, Thunder Grey |
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