Infotainment Screen Failed

Crumpet · Oct 15th, 2017, 18:02

Hello.

I have a 2014MY V40 SE Lux Nav, and yesterday the sensus infotainment system appears to have failed. The screen does not turn on, the steering wheel buttons for audio don’t light up and all the functions related to the screen don’t work.

This means no nav, radio, parking sensors, heated seats etc

Climate control works but with no visual information on the screen.

I have checked all the relevant fuses, as well as stripped the trim to check the connections on the head unit and screen and all seems fine, nothing is obviously loose or blackened.

I think I may have reached the end of investigations I can do myself but does anybody know anything else to try? Furthermore is there any analysis you can do via VIDA to identify the fault? Finally can anyone recommend a NE based garage experienced with this sort of problem so I don’t have to fund the Mill Volvo Christmas party?

Thanks in advance

Oct 15th, 2017, 18:02	#1
Crumpet Junior Member Last Online: Aug 25th, 2023 22:06 Join Date: Apr 2016 Location: Newcastle	Infotainment Screen Failed Hello. I have a 2014MY V40 SE Lux Nav, and yesterday the sensus infotainment system appears to have failed. The screen does not turn on, the steering wheel buttons for audio don’t light up and all the functions related to the screen don’t work. This means no nav, radio, parking sensors, heated seats etc Climate control works but with no visual information on the screen. I have checked all the relevant fuses, as well as stripped the trim to check the connections on the head unit and screen and all seems fine, nothing is obviously loose or blackened. I think I may have reached the end of investigations I can do myself but does anybody know anything else to try? Furthermore is there any analysis you can do via VIDA to identify the fault? Finally can anyone recommend a NE based garage experienced with this sort of problem so I don’t have to fund the Mill Volvo Christmas party? Thanks in advance

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