V60 Hybrid - Slow Charging

soldana · Sep 14th, 2018, 12:03

I've had my V60 D5 twin engine for nearly 2 years now. I've always charged it on my Chargemaster wall charger, and typically it has taken 3.5 to 4 hours to charge from empty.

For the last month or so this has slowed dramatically - using the same charger now takes around 10 hours. I've analysed the data from the Chargevision web portal, and it's average takeup is only about 1.25kW.

I also tried my 3-pin charger and found similar performance - when I set it to 10A (which should be about 2.4kW) it took 2.5 hours to get to "9 miles" worth of charge, which is about 30% of (say) a 10Kw full charge - again, looks like it is drawing not much more than 1Kw.

I've booked it in with my dealer for investigation. Just wondering if anyone else has seen anything similar. Curious to know whether it's a software issue, the charge controller, or a faulty battery. Glad it's still under warranty!

Tober · Sep 14th, 2018, 12:26

Mine is a similar age to yours but fortunately I haven’t experienced similar problems. For the most part I tend to charge via a granny cable with occasional charges on on a public Chargepoint. The charge time tends to be fairly consistent although on occasions the app tends to indicate a longer delay getting from 15 miles to 24 miles capacity using the 3 pin. All in all though the time to get from empty to full is much the same depending on charge setting.

soldana · Sep 25th, 2018, 15:17

Well, it's at the dealers today being investigated.

Thanks to the wonders of VOC I can see that it was plugged into their charging point around 8am today, and is still charging.... so it's definitely not my charging point that is at fault (although I knew that anyway).

Hope it's not a dodgy battery as I assume that would take quite some time to order, let alone fit!

johng007 · Oct 1st, 2018, 10:44

Hi, any feedback on the dealer investigation?
Cheers .. John.

soldana · Oct 1st, 2018, 15:59

It has been in for a week. Just heard that they are going to replace the battery charger unit. Should find out later this week if that fixes it. If not, it would presumably require a new battery.

Tober · Oct 1st, 2018, 16:58

Good luck with that. Hope it gets sorted.

soldana · Oct 1st, 2018, 20:37

Quote:

Originally Posted by Tober

Good luck with that. Hope it gets sorted.

Thanks! And thank goodness for warranties!

soldana · Oct 4th, 2018, 14:13

My slow charging issue has now been resolved. It did end up being the battery charging unit within the car (not sure of its proper technical name).

Glad it was under warranty, the part was over £900 +Vat, if I'd paid for the full job myself it would have been around £1600!

volvo for ever · Oct 5th, 2018, 13:39

On board charger

Sep 14th, 2018, 12:03	#1
soldana Junior Member Last Online: May 5th, 2019 22:36 Join Date: Aug 2011 Location: Manchester	V60 Hybrid - Slow Charging I've had my V60 D5 twin engine for nearly 2 years now. I've always charged it on my Chargemaster wall charger, and typically it has taken 3.5 to 4 hours to charge from empty. For the last month or so this has slowed dramatically - using the same charger now takes around 10 hours. I've analysed the data from the Chargevision web portal, and it's average takeup is only about 1.25kW. I also tried my 3-pin charger and found similar performance - when I set it to 10A (which should be about 2.4kW) it took 2.5 hours to get to "9 miles" worth of charge, which is about 30% of (say) a 10Kw full charge - again, looks like it is drawing not much more than 1Kw. I've booked it in with my dealer for investigation. Just wondering if anyone else has seen anything similar. Curious to know whether it's a software issue, the charge controller, or a faulty battery. Glad it's still under warranty!

Oct 1st, 2018, 10:44	#4
johng007 Junior Member Last Online: Apr 24th, 2023 11:17 Join Date: Aug 2015 Location: Market Drayton	Hi, any feedback on the dealer investigation? Cheers .. John. __________________ Ice White 2014 - V60 D6 PHEV Hybrid R-Design Lux Nav All packs, Reversing Camera, TV, Premium Sound, PCC Keyless

Sep 14th, 2018, 12:26	#2
Tober Junior Member Last Online: Mar 8th, 2022 14:25 Join Date: Dec 2016 Location: Morpeth	Mine is a similar age to yours but fortunately I haven’t experienced similar problems. For the most part I tend to charge via a granny cable with occasional charges on on a public Chargepoint. The charge time tends to be fairly consistent although on occasions the app tends to indicate a longer delay getting from 15 miles to 24 miles capacity using the 3 pin. All in all though the time to get from empty to full is much the same depending on charge setting.

Sep 25th, 2018, 15:17	#3
soldana Junior Member Last Online: May 5th, 2019 22:36 Join Date: Aug 2011 Location: Manchester	Well, it's at the dealers today being investigated. Thanks to the wonders of VOC I can see that it was plugged into their charging point around 8am today, and is still charging.... so it's definitely not my charging point that is at fault (although I knew that anyway). Hope it's not a dodgy battery as I assume that would take quite some time to order, let alone fit!

Oct 1st, 2018, 15:59	#5
soldana Junior Member Last Online: May 5th, 2019 22:36 Join Date: Aug 2011 Location: Manchester	It has been in for a week. Just heard that they are going to replace the battery charger unit. Should find out later this week if that fixes it. If not, it would presumably require a new battery.

Oct 1st, 2018, 16:58	#6
Tober Junior Member Last Online: Mar 8th, 2022 14:25 Join Date: Dec 2016 Location: Morpeth	Good luck with that. Hope it gets sorted.

Oct 4th, 2018, 14:13	#8
soldana Junior Member Last Online: May 5th, 2019 22:36 Join Date: Aug 2011 Location: Manchester	My slow charging issue has now been resolved. It did end up being the battery charging unit within the car (not sure of its proper technical name). Glad it was under warranty, the part was over £900 +Vat, if I'd paid for the full job myself it would have been around £1600!

Oct 5th, 2018, 13:39	#9
volvo for ever Premier Member Last Online: Feb 4th, 2023 15:10 Join Date: Apr 2015 Location: uk	On board charger

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