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Vodafone 100GB SIM not working

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Old Aug 10th, 2019, 18:41   #1
XC90TANK
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Default Vodafone 100GB SIM not working

Hi all,

I collected my MY20 XC90 R Design last week (loving it!) and the dealer installed the new SIM from Vodafone. They couldn’t get it working on handover and unfortunately it still isn’t working. Has anyone else managed to get this working? I have tried changing the APN to the standard Vodafone one but no internet access. The SIM is recognised by the car but won’t allow data to be used.

Thanks.
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Old Aug 10th, 2019, 18:48   #2
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Take the car back to dealership, its their responsibility to sort it out,
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Old Aug 11th, 2019, 23:22   #3
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.....just in case.

My SIM has been working fine in the car for 2 years, and then it stopped allowing internet access last week. The SIM is recognised ok. I know there's plenty of data on it as can check online. I've pulled it out, and shoved it back in

So be interested if you get anything back from the dealer as I'm wondering if at all there's some general kind of problem. If there was, I'd expect there'd be much more noise on the forum though...
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Old Aug 12th, 2019, 08:56   #4
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I am popping into my dealer on Tuesday for them to fix it, though they didn’t sound confident on the phone.
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Old Aug 12th, 2019, 09:32   #5
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Our dealer set it up when we took delivery (2 weeks ago) not had a problem since
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Old Aug 12th, 2019, 16:30   #6
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Digger- can you post what the APN settings are please? It is in connections, modem, data from memory.
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Old Aug 12th, 2019, 17:03   #7
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Hi,

They can be a bit temperamental to get up and running, but find attached the full instructions. The first 2 pages should be done by the dealer, and then should just be a case of the customer following page 3....

Kind Regards

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Attached Files
File Type: pdf p-sim---retailer-instructions (2).pdf (506.0 KB, 927 views)
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Old Aug 12th, 2019, 18:19   #8
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Quote:
Originally Posted by XC90TANK View Post
Digger- can you post what the APN settings are please? It is in connections, modem, data from memory.
Let me know if you still want this - my wife is the driver so I wont have access till Weds
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Old Aug 12th, 2019, 19:14   #9
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Thanks Marc! I was never given the first part that Volvo should do so never had the APN info and couldn’t get anyone at Volvo to email it. I have now just done the first page of steps and it all works.. I have been trying to get this to work for days..
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Old Aug 12th, 2019, 19:54   #10
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Quote:
Originally Posted by XC90TANK View Post
Thanks Marc! I was never given the first part that Volvo should do so never had the APN info and couldn’t get anyone at Volvo to email it. I have now just done the first page of steps and it all works.. I have been trying to get this to work for days..

You are welcome and glad it's working now!
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