The countdown to delivery thread - Page 3

andyfromembsay · Mar 11th, 2011, 09:01

Anyone got the number? Volvo website doesn't work properly on iPad!

crossedover · Mar 11th, 2011, 09:17

Quote:

Originally Posted by andyfromembsay

anyone got the number? Volvo website doesn't work properly on ipad!

01628 422522

DEFRO · Mar 11th, 2011, 09:21

Current Customer

Are you a current Volvo customer with a question about your new car, or about some of our other products or services?

Contact our Customer Relations team on 01628 422522

EDIT: Sorry crossedover I only see now that you answered already

andyfromembsay · Mar 11th, 2011, 10:12

Now I'm all for internal communications and keeping people informed, but just rung this number to be told they're closed for a team meeting - til 11:30! Golly gosh.

andyfromembsay · Mar 11th, 2011, 11:25

Well just spoke to Volvo but they woildn't tell me anything without an order number - so I'm in the hands of the dealer. I've arranged for my car to be collected on 30/3 so I will be spectacularly cross if the date's wrong.

Given that it's meant to be with the dealer in less than 2 weeks you'd have thought it would be being built about now, wouldn't you?

paulxc60 · Mar 11th, 2011, 11:44

I've just been to visit my dealer too (Snows Winchester) and though i ordered the car mid feb, he recons its now 19th May delivery. I asked about stalling to ensure its an MY12 model (might as well have the latest!) but he says nope - it will be an MY11 model.

To be honest - he seem totally disinterested - guess the sales done now they've had my deposit money seems to be one of disinterest. Not impressed.
Slightly of topic - a few days after i put the £1k deposit down i checked out Harratts and discovered a much better deal could be had - another £2k off. However man from Snows says i couldn't cancel and the deposit was non -refundable. Is that right ? The order hadn't even gone in to Volvo.

Either way - i'm sure the car will be great - lots of happy campers in her with theirs when it arrives. Mines still in the electric silver .. though the Saville Grey looked good in the sun this morning... er - but that's another thread!

paul

Mrjon · Mar 11th, 2011, 12:46

I had a similar issue where the dealer couldn't/wouldn't change the spec of my S60 order. I placed a new order elsewhere in the spec I wanted and for 1500 cheaper, walking away from my original £500 deposit, I was still £1000 better off and with car I wanted.
The original dealer tried to sue me ,forcing me to take the car or reimburse their expenses involved in selling my original car.
Needless to say I fought back, they lost

Mrjon · Mar 11th, 2011, 12:52

As I write this, down in Belgium a highly skilled team are,today, putting together my XC60 SE LUX Premium. I hope they are in a good mood, they should have just finished their lunch break of finest dark chocolate!

crossedover · Mar 11th, 2011, 13:11

Quote:

Originally Posted by Mrjon

As I write this, down in Belgium a highly skilled team are,today, putting together my XC60 SE LUX Premium. I hope they are in a good mood, they should have just finished their lunch break of finest dark chocolate!

Let's hope they haven't washed it down with a few litres of Leffe

cymro123 · Mar 11th, 2011, 13:20

I have had a new date this morning of 17th March

Mar 11th, 2011, 09:21	#23
DEFRO Junior Member Last Online: Sep 5th, 2016 00:10 Join Date: Dec 2010 Location: .	Current Customer Are you a current Volvo customer with a question about your new car, or about some of our other products or services? Contact our Customer Relations team on 01628 422522 EDIT: Sorry crossedover I only see now that you answered already Last edited by DEFRO; Mar 11th, 2011 at 09:24.

Mar 11th, 2011, 11:44	#26
paulxc60 Junior Member Last Online: Sep 7th, 2019 20:25 Join Date: Feb 2011 Location: Salisbury	MY11 upto May 19th I've just been to visit my dealer too (Snows Winchester) and though i ordered the car mid feb, he recons its now 19th May delivery. I asked about stalling to ensure its an MY12 model (might as well have the latest!) but he says nope - it will be an MY11 model. To be honest - he seem totally disinterested - guess the sales done now they've had my deposit money seems to be one of disinterest. Not impressed. Slightly of topic - a few days after i put the £1k deposit down i checked out Harratts and discovered a much better deal could be had - another £2k off. However man from Snows says i couldn't cancel and the deposit was non -refundable. Is that right ? The order hadn't even gone in to Volvo. Either way - i'm sure the car will be great - lots of happy campers in her with theirs when it arrives. Mines still in the electric silver .. though the Saville Grey looked good in the sun this morning... er - but that's another thread! paul

Mar 11th, 2011, 09:01	#21
andyfromembsay Senior Member Last Online: Jan 19th, 2024 08:14 Join Date: Dec 2010 Location: Skipton	Anyone got the number? Volvo website doesn't work properly on iPad!

Mar 11th, 2011, 10:12	#24
andyfromembsay Senior Member Last Online: Jan 19th, 2024 08:14 Join Date: Dec 2010 Location: Skipton	Now I'm all for internal communications and keeping people informed, but just rung this number to be told they're closed for a team meeting - til 11:30! Golly gosh.

Mar 11th, 2011, 11:25	#25
andyfromembsay Senior Member Last Online: Jan 19th, 2024 08:14 Join Date: Dec 2010 Location: Skipton	Well just spoke to Volvo but they woildn't tell me anything without an order number - so I'm in the hands of the dealer. I've arranged for my car to be collected on 30/3 so I will be spectacularly cross if the date's wrong. Given that it's meant to be with the dealer in less than 2 weeks you'd have thought it would be being built about now, wouldn't you?

Mar 11th, 2011, 12:46	#27
Mrjon Master Member Last Online: Mar 24th, 2024 12:41 Join Date: Jan 2011 Location: Peak District	I had a similar issue where the dealer couldn't/wouldn't change the spec of my S60 order. I placed a new order elsewhere in the spec I wanted and for 1500 cheaper, walking away from my original £500 deposit, I was still £1000 better off and with car I wanted. The original dealer tried to sue me ,forcing me to take the car or reimburse their expenses involved in selling my original car. Needless to say I fought back, they lost

Mar 11th, 2011, 12:52	#28
Mrjon Master Member Last Online: Mar 24th, 2024 12:41 Join Date: Jan 2011 Location: Peak District	As I write this, down in Belgium a highly skilled team are,today, putting together my XC60 SE LUX Premium. I hope they are in a good mood, they should have just finished their lunch break of finest dark chocolate!

Mar 11th, 2011, 13:20	#30
cymro123 New Member Last Online: Jun 12th, 2011 09:10 Join Date: Feb 2011 Location: caernarfon	I have had a new date this morning of 17th March

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