RTI Sat Nav problem

DaveStroud · Mar 20th, 2011, 19:12

Have had a C70 for about 6 months on an 07 plate with the RTI satnav. All fine for a while then we had the bad weather in Novembr and it got buried in snow (literally) for about 10 days. Once thawed out the "On call - service required" message came on. I've yet to do anything about it other than ring the On Call centre and confirm they are not picking up the tracker signal. At the same time the sat nav went weird on me for about a week. I live in Nottingham, but the sat nav was putting my position about 30 miles West In Derbyshire. After a week the sat nav suddenly righted itself and I decided to live with the other problem until I have some time off work to take it in. This was until 2 weeks ago when the sat nav has started doing the same thing again, slightly further west this time about 40 miles from my actual location. If I put in a desination it shows it on the map at the right place. Everything else on the sat nav works perfectly.
Obviously the On Call and the sat nav are both GPS so I guess the problem could be linked? Just wanted to run it past you guys before I go to my localmain dealer and sign over my house and children for them to fix it.
Any ideas?
Thanks

Dave Stroud

Marcel · Mar 21st, 2011, 14:04

Hi Dave,

We can check the Sat nav operation for you should you get stuck with main dealer, they would just want to replace it.

Central Services
Volvo radio service
188 Spring Road
Ipswich
Suffolk
IP45NR
01473 725953

regards Marcel

Piff · Mar 21st, 2011, 18:47

Quote:

Originally Posted by Marcel

Hi Dave,

We can check the Sat nav operation for you should you get stuck with main dealer, they would just want to replace it.

Central Services
Volvo radio service
188 Spring Road
Ipswich
Suffolk
IP45NR
01473 725953

regards Marcel

Do you also do Volvo phone systems?
Had a recent problem with "on call service required"
Main dealer replaced phone module and I contributed to cost.
Useful to know what services you offer as you are only about 10 miles away from me.

blacklab · Mar 21st, 2011, 19:14

I have used Marcel for repairing my V50 cd changer, very good service!

DaveStroud · Mar 24th, 2011, 12:37

Yeah I have a built in phone which is working fine. I wondered if the fault might be in the GPS aerial? Would this explain both the Sat nav problem and the fact that the On Call tracker is not transmitting?

Will let you know.

DaveStroud · Mar 24th, 2011, 12:38

Thanks for the offer Marcel - a bit far from me.

Piff · Mar 24th, 2011, 18:05

Quote:

Originally Posted by Piff

Do you also do Volvo phone systems?
Had a recent problem with "on call service required"
Main dealer replaced phone module and I contributed to cost.
Useful to know what services you offer as you are only about 10 miles away from me.

Thanks for the pm Marcel. I will keep your details on file incase I need your services in the future.

ads001 · Mar 30th, 2011, 10:35

I had a similar problem with mine last week (thought I was in a field near Bedford when I was on the M25), I thought it was due to it not picking up any Satellites and figured it might be due to he connection to the aerial as it is on the boot and might have loosened due to the boot being slammed shut. Anyway, I fiddled with the connection and also had a fiddle with the connections on the Sat Nav unit itself and it works fine now.
Having said that the display reckons I have 0 satellites yet it works ok.

DaveStroud · Apr 6th, 2011, 13:32

Thanks for that. I'm thinking connection as well or apparently there is a backup battery somewhere in the system that could be an issue as well. Will have a fiddle with any connections I can find tonite.
Cheers
Dave S

tayandre · Apr 6th, 2011, 14:27

If you got the car from a Volvo dealer won't your used car warranty cover the sat nav repair?

Mar 20th, 2011, 19:12	#1
DaveStroud New Member Last Online: Apr 6th, 2011 13:32 Join Date: Mar 2011 Location: Nottingham	RTI Sat Nav problem Have had a C70 for about 6 months on an 07 plate with the RTI satnav. All fine for a while then we had the bad weather in Novembr and it got buried in snow (literally) for about 10 days. Once thawed out the "On call - service required" message came on. I've yet to do anything about it other than ring the On Call centre and confirm they are not picking up the tracker signal. At the same time the sat nav went weird on me for about a week. I live in Nottingham, but the sat nav was putting my position about 30 miles West In Derbyshire. After a week the sat nav suddenly righted itself and I decided to live with the other problem until I have some time off work to take it in. This was until 2 weeks ago when the sat nav has started doing the same thing again, slightly further west this time about 40 miles from my actual location. If I put in a desination it shows it on the map at the right place. Everything else on the sat nav works perfectly. Obviously the On Call and the sat nav are both GPS so I guess the problem could be linked? Just wanted to run it past you guys before I go to my localmain dealer and sign over my house and children for them to fix it. Any ideas? Thanks Dave Stroud

Mar 21st, 2011, 14:04	#2
Marcel Trader Last Online: Jul 13th, 2017 11:44 Join Date: May 2007 Location: Ipswich	Hi Dave, We can check the Sat nav operation for you should you get stuck with main dealer, they would just want to replace it. Central Services Volvo radio service 188 Spring Road Ipswich Suffolk IP45NR 01473 725953 regards Marcel

Mar 21st, 2011, 19:14	#4
blacklab Senior Member Last Online: Jan 19th, 2024 19:56 Join Date: Nov 2009 Location: Swansea	I have used Marcel for repairing my V50 cd changer, very good service!

Mar 24th, 2011, 12:37	#5
DaveStroud New Member Last Online: Apr 6th, 2011 13:32 Join Date: Mar 2011 Location: Nottingham	Yeah I have a built in phone which is working fine. I wondered if the fault might be in the GPS aerial? Would this explain both the Sat nav problem and the fact that the On Call tracker is not transmitting? Will let you know.

Mar 24th, 2011, 12:38	#6
DaveStroud New Member Last Online: Apr 6th, 2011 13:32 Join Date: Mar 2011 Location: Nottingham	Thanks for the offer Marcel - a bit far from me.

Mar 30th, 2011, 10:35	#8
ads001 Junior Member Last Online: Oct 8th, 2015 06:57 Join Date: Sep 2007 Location: Chelmsford	I had a similar problem with mine last week (thought I was in a field near Bedford when I was on the M25), I thought it was due to it not picking up any Satellites and figured it might be due to he connection to the aerial as it is on the boot and might have loosened due to the boot being slammed shut. Anyway, I fiddled with the connection and also had a fiddle with the connections on the Sat Nav unit itself and it works fine now. Having said that the display reckons I have 0 satellites yet it works ok.

Apr 6th, 2011, 13:32	#9
DaveStroud New Member Last Online: Apr 6th, 2011 13:32 Join Date: Mar 2011 Location: Nottingham	Thanks for that. I'm thinking connection as well or apparently there is a backup battery somewhere in the system that could be an issue as well. Will have a fiddle with any connections I can find tonite. Cheers Dave S

Apr 6th, 2011, 14:27	#10
tayandre Senior Member Last Online: Jun 25th, 2013 21:37 Join Date: Dec 2009 Location: Kilmarnock	If you got the car from a Volvo dealer won't your used car warranty cover the sat nav repair?

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