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Sensus connect ...

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Old Apr 10th, 2014, 20:33   #1
wimorrison
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Default Sensus connect ...

Switched on the car this morning and went to SatNav to get the route to our West Country offices (I like to use SatNav for traffic ) and discover that all my stored locations have disappeared overnight!

Luckily I backed most of them up when the car went for post delivery check - I advise you to always do this as twice in the last car the service destroyed all stored locations - and will be able to get them back.

Has anyone else had this on the new Sensus connect? If so any idea what the cause is - or any speculative suggestions as to the cause?
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Old Apr 10th, 2014, 21:30   #2
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Is this the iGo nav that I have on SCT?
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Old Apr 10th, 2014, 22:01   #3
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Nope, as the title says this is on the Sensus Connect
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Old Apr 11th, 2014, 07:39   #4
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If your dealer applies either a software or maps update, they should in theory backup your stored locations to avoid just this sort of incident. However I was advised to always do this myself prior to dropping off for any updates as it's commonly forgotten.
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Old Apr 11th, 2014, 09:26   #5
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How do you backup the locations?

Thanks.

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Old Apr 11th, 2014, 09:34   #6
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Quote:
Originally Posted by andymcp View Post
If your dealer applies either a software or maps update, they should in theory backup your stored locations to avoid just this sort of incident. However I was advised to always do this myself prior to dropping off for any updates as it's commonly forgotten.
100% agree however this has happened overnight without any updates or changes being made

All gone, which is more annoying than anything and perhaps a salutary warning to others that the need to export all their locations to a USB stick (Page 59 of Sensus Connect manual) to use ensure that they don't lose everything - I know of people who have several hundred stored locations of their factories, offices and sites - entering that lot again would be very painful!
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Old Apr 11th, 2014, 09:41   #7
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Quote:
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100% agree however this has happened overnight without any updates or changes being made
My mistake then, I mis-read your original post. Very odd then - not something I have experienced although I make limited use of the stored locations. I'll check later and see if they are still there.
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Old Apr 11th, 2014, 16:27   #8
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Quote:
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Nope, as the title says this is on the Sensus Connect
I think you misunderstood my Q or I didn't express it clearly.
I was asking if the Nav on Sensus Connect was the iGo one or another one?
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Old Apr 11th, 2014, 16:35   #9
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Quote:
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I think you misunderstood my Q or I didn't express it clearly.
I was asking if the Nav on Sensus Connect was the iGo one or another one?
Sensus Connect has the Nav system from Nokia Maps and Sensus Connected Touch has a different system from iGo. I am talking about Sensus Connect.

The names are slightly similar but the products are very different
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