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Voice recognition problems

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Old Aug 15th, 2019, 19:23   #1
BigKahuna
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Default Voice recognition problems

Anyone else had any issues? Suddenly my XC60/Sensus doesn't seem to recognise my voice for recollection of phone numbers and calls as it used too. Occasionally it does work but more often than not it just repeats "What do you want to do?" The handsfree gets a lot of daily and whilst it's never been 100% glitch free, it's never been this bad. I can't find any microphone sensitivity adjustment controls anywhere on Sensus as on previous cars. Thanks
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Old Aug 17th, 2019, 11:57   #2
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Although you say this problem has arisen suddenly, this may well be more of an 'external noises are interfering and muddling the spoken command' problem, IMHO.

Just tell it, "Cancel" and then repeat what you wanted to say.
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Old Aug 17th, 2019, 13:22   #3
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Anyone else had any issues? Suddenly my XC60/Sensus doesn't seem to recognise my voice for recollection of phone numbers and calls as it used too. Occasionally it does work but more often than not it just repeats "What do you want to do?" The handsfree gets a lot of daily and whilst it's never been 100% glitch free, it's never been this bad. I can't find any microphone sensitivity adjustment controls anywhere on Sensus as on previous cars. Thanks
Have you done the voice training in the car? Having said that it works pretty well with most accents as standard...
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Old Aug 17th, 2019, 21:05   #4
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Have you done the voice training in the car? Having said that it works pretty well with most accents as standard...
Can't say I've done this to be honest, wasn't even aware of it. I've had the car a year and a half, and whist occasionally it's been a bit glitchy, I've never had it to this extent, and I use it all day everyday day with my job. Won't seem to recognise any commands including those not connected with the phone (raise temperature, fan etc...) I'll check out the voice training if I can find it, thanks
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Old Aug 17th, 2019, 21:34   #5
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Can't say I've done this to be honest, wasn't even aware of it. I've had the car a year and a half, and whist occasionally it's been a bit glitchy, I've never had it to this extent, and I use it all day everyday day with my job. Won't seem to recognise any commands including those not connected with the phone (raise temperature, fan etc...) I'll check out the voice training if I can find it, thanks
voice training is in the menu ... it takes about 15 minutes
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Old Aug 17th, 2019, 21:54   #6
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voice training is in the menu ... it takes about 15 minutes
Thanks. I'm just uploading the voice control update from the website then I'll have a dig into the menu. Any clues where to start?
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Old Aug 17th, 2019, 21:56   #7
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voice training is in the menu ... it takes about 15 minutes
Cheers. That`s something I need to do. Like the OP, I never knew you could do that
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Old Aug 17th, 2019, 22:00   #8
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Thanks. I'm just uploading the voice control update from the website then I'll have a dig into the menu. Any clues where to start?
alas no it has always worked about 90% well for me .
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Old Aug 17th, 2019, 22:04   #9
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I can't find any sign of voice training in the menu. What's more I've finished uploading the update and now the voice control button on the steering wheel does nothing....just dead
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Old Aug 17th, 2019, 22:07   #10
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I can't find any sign of voice training in the menu. What's more I've finished uploading the update and now the voice control button on the steering wheel does nothing....just dead
have a look in the owner's manual , its very comprehensive and built into the sensus system ..
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