240 - classic insurance

[cywprof]

Originally Posted by malcolmk

at the risk of being lynched, i am a broker, i don`t take offence at the slagging, as i only have clients that are recommended by other client , about 4,000 do not advertise anymore, but things have changed for us brokers and since the MIB and FSA intervention, we have our hands tied, and often what insurance company`s software says goes , no humans anymore sad but it`s life now , occasionally we can get to speak to someone with a brain and all goes well, i think it will return to the good old days, just waiting for now .

Always good to hear from the other side. Balance in any debate is good.
Insurance companies, like any other for profit organization, will respond to averse pubilicity. I appreciate that individual brokers take all the heat. Time for the public to go public & complain to the appropriate bodies. Really tired of corporations telling me what I can & can not do. At this time of life why be complacent? Always someone out there that wants your business. Ever thought of going independent?
Bill

[cywprof]

Good stuff!

[nomashedswede]

Originally Posted by malcolmk

at the risk of being lynched, i am a broker, i don`t take offence at the slagging, as i only have clients that are recommended by other client , about 4,000 do not advertise anymore, but things have changed for us brokers and since the MIB and FSA intervention, we have our hands tied, and often what insurance company`s software says goes , no humans anymore sad but it`s life now , occasionally we can get to speak to someone with a brain and all goes well, i think it will return to the good old days, just waiting for now .

Have to back Malcolm up with this one. My brother recently bought a VW Golf Td - it is a 2003 SE model, that had originally been ordered and privately imported from a dealer in Holland. Only problem was, it was a 90PS version, which was never officially imported into the UK. All the major insurance companies he rang, looked at their monitors, clicked on the drop down - no such model and no quote!
He eventually got cover from Footman James - where, it seems, they still employ people and have not dumbed down to the call centre, only interested in the easy money type operation.