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Attempt to be silenced by a Main DealerViews : 25172 Replies : 144Users Viewing This Thread : |
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Nov 29th, 2011, 20:51 | #21 | ||
Probably Akita's Toyboy..
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Quote:
http://www.out-law.com/page-9330 Quote:
Last edited by Ninja59; Nov 29th, 2011 at 20:59. |
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Nov 29th, 2011, 21:09 | #22 |
Rodney
Last Online: Aug 4th, 2016 05:02
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Location: On The Street
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Ninja 59
Thank you for posting the long reference the content of which is noted. Very interesting if I may say. Being a law student means if you keep studying and eventually pass your exams you may become a practising lawyer which is indeed a well paid profession and in being a recognised and qualified lawyer you will over the years gain much experience so I say keep studying and go for it. BTW I was actually in agreement with your thoughts on the position although slander is indeed the spoken word and libel is indeed the written. Regards |
Nov 29th, 2011, 21:11 | #23 |
Monkeying Around
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Location: York
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Interesting read
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Nov 29th, 2011, 21:23 | #24 | |
Probably Akita's Toyboy..
Last Online: Dec 27th, 2023 22:24
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Location: A House.
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Quote:
the question instantly here really is a forum a "form" of bulletin board...overall general easyness when someone puts a defamation claim general in is for the person or moderators to remove the post/thread etc. for safety. And if anyone saw my post on here in the past few months in regards to the potential changes to defamation it would make the world online much more challenging. Saying that defamation is the most expensive form of litigation out of any field and the reason there is so few cases because it naturally requires a jury unlike any other form of civil claim...hence why it instantly is a high court jobby...the values involved easily go buy the threashold of 50K... Already have one degree but in IT but studyed some law at a lower level and am at one of the well recognized large law schools if i mentioned (CoL) those in the know and all that already moving onto the LPC just looking for TC's i have so little time sometimes its mad! just enough time to go for a random drive for a few miles see the new GF and wash the motor ha! i thought you were and i do not deny any of the information you have said as the general principle is what you have stated... |
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Nov 29th, 2011, 21:32 | #25 | |
Master Member
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Quote:
As for the "dangerous driving" that's a recent invention, as when he bought it up during the conversation it was speeding... You are correct about the police bit, It would have been an easy one to track me down... LOL As for all the "legal advice", thanks guys, but in all honesty, its not a threat that bothers me, i can quite happily prove my case without breaking a sweat. Not only that, it detracts from the very important points at hand. I may summarise them later.
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Nov 29th, 2011, 21:48 | #26 | |
Rodney
Last Online: Aug 4th, 2016 05:02
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Quote:
Yes indeed I was in agreement with your suggestions in your original post so was a tad suprised to read what I felt was a slightly defensive response on your part.. Whichever way its interpreted "defamation" or any tortious actions are notoriously complex and costly to pursue I am aware of Mr Eady and his "rulings" and whilst not in much of a position to do anything about it (nor having any wish to do so...LOL) I tend to disagree in part with his opinion, which is after all what it is!! I can see the point though that internet forums or mediums otherwise similar in nature are sort of 2 way "discussions" so he has deemed them "chat" so therefore potentially slander oppose libel.Notwithstanding, posting in a forum is STILL technically typing which has to be read so is therefore written so is therefore libel.!!!!!....I am sure there will be a challenge to slander v libel sometime..!! Anyway a valid point worth making whether one is to talk, write, chat in forums, papers, in person or otherwise - is that it is always wise and prudent to think first....!!!!!....and if they have not and it has been published in an internet forum then to re-publish "mutatis mutandis".... Regards |
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Nov 30th, 2011, 01:43 | #27 |
Master Member
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Superb post by Lightfoot
Re-reading through all of this, I can't believe these guys are main dealers? I know BMW are very strict on their dealers and we lost 2 well-established dealers where I live. Perhaps it's time that Volvo takes a closer look. Having said that, we've lost 3 or 4 main Volvo dealers out here over the last few years, but that's for a different reason... |
Nov 30th, 2011, 06:42 | #28 |
colonel decker!
Last Online: Aug 4th, 2012 21:21
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Location: Havant
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It's funny, I have worked in main dealers, and now run my own small garage on the South coast.. Within main dealers (especially Mazda) the rules on warranty/used car prep are simple... keep cost down... BUT, all tyres 3mm or more, bulges are a no-no etc etc...wonky plates and mangled bumper cut outs do nothing for advertising the staff competency! I would be embarassed rectifying such simple 'school boy' errors..puts the 'spanner men' in a bad light.
I repair and MOT cars for a guy who rents the forecourt, he has sold used cars for 30 years, people come back time and again with friends and family to replace/buy another car, he preps the cars well enough for them to a) look 'right' and b) feel like you have spent your money wisely. If a man can prep his cars in a double garage (and recovering from a quadruple heart op) and they still look fresh, why can't a main dealer/specialist??? Makes me shudder what their MOT practices are like if it was freshly MOT'd before handover... tyre bulge and numberplate lamp out are a failure, PAS leak be an advisory..... Sorry to hear of your woes, hopefully you have a car that drives and looks as it should now. |
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Nov 30th, 2011, 08:31 | #29 |
New Member
Last Online: Mar 30th, 2012 20:44
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Thanks
Thanks everyone for the replies and other comments, especially Ben. One thing that I didn't stress in my post was that the sales staff who sold me the car KNEW - it had been explained at the time, that my wife is terminally ill and that I needed a good reliable car to get her to hospitals and hospices where she is receiving treatment. So they sold me the car in that condition without any thought or care. I know the salesman concerned was new to Clive Brook and that this car was his first sale for them, but he had come from another Volvo Main Dealer. Also the management at Clive Brook must have known the condition of the car, so was it used as a test for their new salesman???
That was something else that Munsterbigfeet reminds me. The car had an MOT Certificate but it was six months old, so the car had not been MOT'd by the Dealer. They must have known it would fail. Last edited by Lightfoot; Nov 30th, 2011 at 08:36. |
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Nov 30th, 2011, 10:10 | #30 | |
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Thanks Lightfoot
The issues that currently and going forward that will affect Lightfoot, are the fact that the car does not qualify for the Selekt Scheme, it was advertised as a Selekt car (I have a copy of the advertisement). This makes quite a large impact on the Warranty Cover provided, the "Selekt" warranty, covers everything, and has very few exclusions. The "normal" warranty, doesn't cover everything, far from it. Personally, if I were Mr. Brook I would do a number of things, in this precise order. 1. Apologise profusely in writing, for the issues at hand. 2. Resolve the warranty issue directly with Volvo Warranty (shouldn't be hard, they are local after all...) , and ensure it is upgraded, or put it clearly in writing that Clive Brook Volvo will back up the "standard" warranty to the same level of the "Selekt" warranty at any other Volvo dealership. 3. Sort out the tax disc situation... 4. Send Mr. Lightfoots wife a big fat bunch of flowers, and send Mr. Lightfoot a crate of beer. I'd personally see that as being the end of the matter, and I suspect Mr. Lightfoot would do as well, and Clive can get a PR result out of a very poor situation. Everybody has problems or things that go wrong from time to time, it's how you resolve those problems that makes you stand out from the crowd. It's really not hard. That's why I was very polite, and attempted to assist (in reality) Clive Brook to make their customer happy. FWIW - I didn't bring up Lightfoot's wife's illness in the dealers (I wasn't aware that they knew already anyway) , and haven't mentioned it publicly so far out of respect. Problems with the car, are the absolute last thing that they should be having to worry about given the circumstances. As such, I didn't post my reply to Clive's email on the forum (as it discussed the illness) - however, as Lightfoot has made that public, there's no reason to not post my reply for the avoidance of any doubt. Quote:
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captain volvo, clive brook, clive brook volvo, volvo bradford |
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