New Car Collection Ritual at Dealer

driver99 · Oct 24th, 2019, 20:03

So, when collecting a new XC90, what are your top tips for things to ask/say/do/check at the dealer, things that they should do on collection?

I’ve seen the PSim setup rigmarole so that’s on the list. What else?

Cheers!

nu11eaf · Oct 24th, 2019, 20:31

Make sure they set up VOC, you should have a 4 digit pin code sent to you so make sure you have it with you, install the VOC App on your phone before you pick up your car, you can do that any time via google play store or the Apple apps, ensure it connects to car before you leave the dealers, ask if the car has the latest software updates carried out.
If you have not already done so, download the owners manual now and read it over and over, make a note of anything you are not sure about or anything you want more information about.

techwatcher · Oct 24th, 2019, 20:59

I'm fairly picky but here's what I do:

1. Ask to see the PDI checklist and ensure everything is ticked off.
2. Check the vehicle VERY carefully, inside and out. It should be in perfect condition; check panel gaps, check the paintwork for 'orange peel' and any marks.
3. A good dealer will have a standard handover process which should include going over controls etc with you. Make sure everything works. Don't be rushed and ask any questions about how things work.

Enjoy your new car!

tem · Oct 24th, 2019, 22:00

I agree with all the above.

One small point to ask: Where is the Security Socket for the wheel studs?
My previous Volvo’s, it was in the glove box, but I could not find it, took a phone call to the dealers, to be told, that it is now stored in the housing for the Tempa spare wheel.

tem.

driver99 · Oct 24th, 2019, 22:02

Thanks, good ideas.
What’s the VOC Pin? I registered for a Volvo ID and have the app, it just asks for the VIN number to pair the car.

Anyone got the latest software version number and where to check it so I can check myself before I drive away? Would be nice to verify when they say ‘yes of course it’s got the latest!’ (Cynical I know!)

nu11eaf · Oct 24th, 2019, 22:11

Quote:

Originally Posted by driver99

Thanks, good ideas.
What’s the VOC Pin? I registered for a Volvo ID and have the app, it just asks for the VIN number to pair the car.

Anyone got the latest software version number and where to check it so I can check myself before I drive away? Would be nice to verify when they say ‘yes of course it’s got the latest!’ (Cynical I know!)

The VOC pin number will be emailed to you, it is used the register the Volvo on call communication system with Volvo to allow you to use the in car VOC and SOS buttons to contact Volvo in the case of a breakdown or assistance as well as getting other information, messaging, route help etc etc. This is different to the VOC App for remote start, locking etc.

Paul Wildsmith · Oct 24th, 2019, 22:16

ask for a full tank of fuel

driver99 · Oct 24th, 2019, 22:26

Ah so you get the pin for voc after the dealer have registered it then.
I certainly haven’t received one so far.

Loving the ideas. Keep them coming!

xsaab · Oct 24th, 2019, 22:55

If it has the "new" auto gear change handle with the push button "p" instead of the 4th position on the gear selector - make sure you understand how it works - not chalenging but it is different (perhaps)

driver99 · Oct 24th, 2019, 22:58

Yep, new gear lever, it’s a B5.

Oct 24th, 2019, 20:03	#1
driver99 Junior Member Last Online: Jan 3rd, 2024 18:50 Join Date: Sep 2019 Location: Midlands	New Car Collection Ritual at Dealer So, when collecting a new XC90, what are your top tips for things to ask/say/do/check at the dealer, things that they should do on collection? I’ve seen the PSim setup rigmarole so that’s on the list. What else? Cheers!

Oct 24th, 2019, 20:31	#2
nu11eaf Premier Member Last Online: Today 21:52 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	Make sure they set up VOC, you should have a 4 digit pin code sent to you so make sure you have it with you, install the VOC App on your phone before you pick up your car, you can do that any time via google play store or the Apple apps, ensure it connects to car before you leave the dealers, ask if the car has the latest software updates carried out. If you have not already done so, download the owners manual now and read it over and over, make a note of anything you are not sure about or anything you want more information about. __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats. Last edited by nu11eaf; Oct 24th, 2019 at 22:14.

Oct 24th, 2019, 20:59	#3
techwatcher Master Member Last Online: Today 19:40 Join Date: Nov 2012 Location: Greater Manchester	I'm fairly picky but here's what I do: 1. Ask to see the PDI checklist and ensure everything is ticked off. 2. Check the vehicle VERY carefully, inside and out. It should be in perfect condition; check panel gaps, check the paintwork for 'orange peel' and any marks. 3. A good dealer will have a standard handover process which should include going over controls etc with you. Make sure everything works. Don't be rushed and ask any questions about how things work. Enjoy your new car! __________________ XC60 B5 Diesel MY2021

Oct 24th, 2019, 22:00	#4
tem Premier Member Last Online: Apr 9th, 2021 11:52 Join Date: Sep 2006 Location: Scottish Highlands	I agree with all the above. One small point to ask: Where is the Security Socket for the wheel studs? My previous Volvo’s, it was in the glove box, but I could not find it, took a phone call to the dealers, to be told, that it is now stored in the housing for the Tempa spare wheel. tem. __________________ MY17 V90 D4 Momentum, Magic Blue, Amber, 12.3" Display, Winter Plus, Rear Camera, Privacy Glass.

Oct 24th, 2019, 22:16	#7
Paul Wildsmith Register Keeper Last Online: Today 22:21 Join Date: Dec 2001 Location: Bristol	ask for a full tank of fuel __________________ Paul VOC 90's SPARK

Oct 24th, 2019, 22:02	#5
driver99 Junior Member Last Online: Jan 3rd, 2024 18:50 Join Date: Sep 2019 Location: Midlands	Thanks, good ideas. What’s the VOC Pin? I registered for a Volvo ID and have the app, it just asks for the VIN number to pair the car. Anyone got the latest software version number and where to check it so I can check myself before I drive away? Would be nice to verify when they say ‘yes of course it’s got the latest!’ (Cynical I know!)

Oct 24th, 2019, 22:26	#8
driver99 Junior Member Last Online: Jan 3rd, 2024 18:50 Join Date: Sep 2019 Location: Midlands	Ah so you get the pin for voc after the dealer have registered it then. I certainly haven’t received one so far. Loving the ideas. Keep them coming!

Oct 24th, 2019, 22:55	#9
xsaab Master Member Last Online: Oct 18th, 2022 15:30 Join Date: May 2014 Location: Waterlooville	If it has the "new" auto gear change handle with the push button "p" instead of the 4th position on the gear selector - make sure you understand how it works - not chalenging but it is different (perhaps) __________________ from October 2019 a 2020 XC60 R Design Pro B5 from May 2019 to October a 2019 XC60 D4 AWD Inscription with even more bits 2015 to 2019 a 2014 XC60 D5 RDesign, Polestar, lots of cameras and sensors

Oct 24th, 2019, 22:58	#10
driver99 Junior Member Last Online: Jan 3rd, 2024 18:50 Join Date: Sep 2019 Location: Midlands	Yep, new gear lever, it’s a B5.

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