Electrical: VIDA DICE Problems

[Bassius]

Originally Posted by IainG

Hi
Just going away for a week so can't do it tonight.
On the mac the DICE is still listed in the window and the diagnostics can talk to the DICE and came up with those errors on the screenshot.

On the laptop when I had problems I clicked on "disconnect" for the DICE hoping to re connect. Unfortunately VIDA can't see it so won't reconnect and therefore can't run the Diagnostics. It does not show in the "communication tool window" that should show the DICE number
And the DICE number does not show in the DICE diagnostics program, so therefore can't test it.
Will be at parents house tomorrow so will spend a couple of hours just reloading it from scratch as if it were a new install.

It worked on the laptop before and the laptop does not get connected to any network so should just reload again.
Will know tomorrow evening and let you know


Iain

I have the same problem here on a friends laptop at the moment. There was an Windows update pushed on the 12th of september which i recon caused the problem, but the update cannot be uninstalled: kb4456655

In IE 11 there is a cross showing that dice doesn't load properly. Debugging in Chrome shows there is an error loading some JavaScript function related to "CommunicationTool" which i suspect means Dice.

Not sure how to fix this, i really dont want to reinstall the laptop.

[IainG]

Hi
Making progress at last.
Wasted 4 hours of my life last night battling windows and VIDA.
I became convinced the modified patch was causing the problems.
Tonight managed to get VIDA working in 10 minutes!
Wound back the computer clock 1 year so the original patch should still work. Copied the original patch from the DVD and installed straight into c, VIDA.
VIDA now up and running, also the DICE serial number has appeared in the communication windows. Looking a lot more optimistic.
Will try the DICE on the car tomorrow and see if it all works again.
Looks like the original patch loads the DICE serial number into VIDA, on the 2013a at least. The modified patch didn't do that.
Once I have seen if it all works again I will try the modified patch to reset the date. And then reset the computer clock
Fingers crossed

Iain

[IainG]

Hi
Slight update
VIDA and DICE seem to be OK
DICE test passes all tests.
It starts to communicate with the car but then fails part way through.
One fault listed is
"Faults in the vehicle CAN"

I have been getting a few issues with the electric control of the mirrors. The buttons start working the wrong way around sometimes.
Starting to wonder if I have a poor connection somewhere.
Next week I might have a go at checking/cleaning all the plugs / sockets on the CEM first. Will have to wait until next week though.

[IainG]

Hi All

slight update
Re installed VIDA a number of times and was having problems updating the patch and installing it.
There was a 2014 patch for download but that one messes up 2013 VIDA.
Finally worked out how to modify the patch and most importantly how to apply it correctly!!
VIDA now works perfectly and has loads of days left.
Happy with that.
Connected DICE and everything loads and installs correctly.
Listed as working in XP device manager.
Used the "DICE Diagnostic" program, connect and test. All tests pass. and it reads the battery voltage, all seems fine.
Dice id now visible and selectable in the "Vehicle Profile" page
If I click the "Read Vehicle" it tries for a few minutes then comes up with a communion error as in my previous post.
I then tried "Dice configuration" then "Test Communication Tool" and it comes up with "FAIL". again with the same errors previously posted.

I have tried a new USB lead.

As the Dice Diagnostic runs and passes all tests on the DICE but the DICE Communication test fails, "ERROR" am i right in thinking the problem could be caused by a computer setting or software?
Any thoughts anyone.
Just thinking of downloading Vida 2014 and trying that. to see if I get the same Failures/errors

Iain

[IainG]

Hi
Just had a look at the DICE and found a dry joint on one of the components.
Not even sure what it does, if anything, however will re solder tomorrow and retest.
Iain

[IainG]

Hi All

Very happy today.
Re soldered the diode. Tested.
It all now works.

Case closed

Iain