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S60 & V60 '11-'18 / XC60 '09-'17 General Forum for the P3-platform 60-series models

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XC60 Issues List (faults and user problems)

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Replies : 114

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View Poll Results: select all issues you have had with your xc60
dpf sensor (acceleration issue) 60 15.87%
alarm sensor 28 7.41%
satnav camera loading (sensus models) 7 1.85%
satnav disk update (receiving updates) 20 5.29%
flat battery 60 15.87%
apple connectivity 14 3.70%
bluetooth connectivity 33 8.73%
blis 24 6.35%
volvo on-call 7 1.85%
excessive wind noise 54 14.29%
other (pls reply to thread and specify) 102 26.98%
none 93 24.60%
Multiple Choice Poll. Voters: 378. You may not vote on this poll

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Old Jun 5th, 2013, 21:31   #21
detailer
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Drivers seat now starting to split badly with holes appearing. Another known fault (its that funny dive suit material). Car done less than 30k and neither my wife or I are heavy.
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Old Oct 17th, 2013, 18:38   #22
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5 weeks old and sat nav failed on nav xc60. Not good enough at the price paid.
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Old Oct 18th, 2013, 16:53   #23
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43k Miles, 3yrs 5 months. Radiator leak, had to have a new one. If you experience occasional coolant loss ask for a pressure test.
Mine was fine for 3 months after topping up first time then did it again, by then out of warranty of course.
Volvo customer service and dealer exceptional, cost a bit but very pleased with outcome. Still think its a great car.

Last edited by gezp; Oct 18th, 2013 at 16:59.
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Old Nov 3rd, 2013, 08:58   #24
volvoXC60driver
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Angry transmission issue

hi,
my first time using this service. i purchased a second hand 62 plate xc60 d4 r-design from a volvo dealer just over 2 months ago. from the day I picked up the vehicle there has been an issue with the transmission: when slowing down to a standstill and the revs drop to below 1000rpm, there is a distinct vibration (and noise) which is felt through the gear stick which can best be described as feeling like something is engaging or dis-engaging. it happens every time without fail. 2 weeks after having the vehicle i returned it to the dealer to check. their response states that there is an issue, but they could not clarify what it is and that I should drive it for a couple of weeks more to see if there was any change. last week i returned it to the dealer again for a further analysis as the fault had not improved/cured itself. their response this time was that they could not find any fault with the car or the transmission. this is very frustrating and disappointing. there is an obvious issue with the transmission which the dealer has completely dismissed presumably because the car is still under warranty. i have two questions to ask: firstly, i appreciate i've not been able to describe the fault in any detail but does anyone have any ideas on what the problem might be? secondly can anyone advise me on how i can get the dealer to acknowledge the fault. for example should i get an independent 3rd party (e.g. the aa or rac) to check the vehicle? any help or advice would be greatly appreciated.
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Old Nov 3rd, 2013, 21:13   #25
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Hi VolvoXC60driver

Is your car manual or auto? I figure manual??

Regards
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Old Nov 4th, 2013, 08:21   #26
volvoXC60driver
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Default transmission issue

Hello volvorocks,

thanks for the response. you're correct, the car is a manual. the issue ive described previously occurs no matter which gear is engaged (or neutral) when the car is coming to a standstill (obviously with the clutch down).
kind regards
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Old Nov 4th, 2013, 14:16   #27
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Quote:
Originally Posted by volvoXC60driver View Post
Hello volvorocks,

thanks for the response. you're correct, the car is a manual. the issue ive described previously occurs no matter which gear is engaged (or neutral) when the car is coming to a standstill (obviously with the clutch down).
kind regards
Hi volvoXC60driver

I am in no way up on technical issues, and maybe a guy called Clan or others may be able to offer better advice. Maybe you could start a standalone thread on the issue you are having? Sounds clutch/flywheel related. We had similar on s60, although it was more diificulty engaging than anything else, although there was unusual movement/stiffness of the gearstick as well. Fixed under warranty.

http://www.volvoforums.org.uk/showpo...2&postcount=16

With yours being a more or less new car yours should also be fixed under warranty. Bear in mind that within the first 6 months of a purchase any faults that arise are for the seller to disprove not the buyer to prove.

The fact you brought the issue to the attention of the selling dealer very quickly, I would imagine you have a case for it to be fixed quickly or changed. It needs properly looking at, so request the dealer does so. It could be something as simple as a loose mount or similar.

Regards

Last edited by volvorocks; Nov 4th, 2013 at 14:21.
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Old Dec 15th, 2013, 09:53   #28
volvoXC60driver
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Default transmission issue

Hi volvorocks,

just to update you. i took the car to the local volvo dealer who confirmed the fault as described. they contacted their head office for advice and i received the following explanation. the issue described is a safely feature which eliminates the possibility of putting the car into reverse gear when trying to engage 6th gear. it is true that the 6th and reverse gears are located next to each other but is it the case that all volvoxc60 cars have this safety feature enabled? or do they use a different gearbox? the engineers in the same volvo garage removed the central console to further examine the issue but they were unable to improve or correct it.
kind regards
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Old Dec 18th, 2013, 18:47   #29
ex Triumph Man
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You have got me worried!!!

I have just ordered a 14.5 MY XC60 manual to replace a 60 reg XC90 auto (no longer need 7 seats)

When out testing a manual car from Lloyd Volvo in Carlisle, I did notice just how close the gears are together. In fact, when trying to get 4th from 5th, I got 2nd instead.

Hopefully the new set up will have overcome this. I deliberately went back to manual as I did not like the thought of the car hunting for a gear with 8 to choose from.
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Old Dec 23rd, 2013, 08:30   #30
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Quote:
Originally Posted by ex Triumph Man View Post
You have got me worried!!!

Hopefully the new set up will have overcome this. I deliberately went back to manual as I did not like the thought of the car hunting for a gear with 8 to choose from.
Why do you think it will "hunt". Having driven BMWs 8 speed box and Mercedes 7 speed they are both seamless.
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