Volvo on call - cannot delete scheduled charge

philipe5 · Aug 23rd, 2019, 19:43

Hi
I have a XC90 T8 2019 model - had for a year - which I am very happy with. I recently added economy 7 electricity at home so I decided to set the volvo on call app to charge my car overnight.
This is fine but I cannot now charge the car at any other time as the app will not let me delete the scheduled charge (get technical error cannot start service) and the “charge now” option gets a failed to start error message.
I only have one location as a charging option as only charge at home.
I have contacted Volvo UK and they have no idea.
I am booked with dealer for diagnostic day but this is a hassle so wondered if anyone had any ideas? I have not tried deleting app and reinstalling - but worried will lose all driving data etc.
Any ideas appreciated.
Thanks
Phil

2019 XC90 T8 R Design with following options air suspension, apple car play, tow bar

xsaab · Aug 24th, 2019, 15:10

Have you tried setting up VoC on seperate phone pointing to the car and see if it adopts the schedule from the server.

You might be able to "con" the car to respond to the differennt phone.

philipe5 · Sep 1st, 2019, 21:21

Hi thanks for reply - i have just tried your suggestion and no good so will see if dealer can fix it.

SimNugget · Sep 2nd, 2019, 07:57

You can only delete them from the car - I had this before.

Set them up on the phone, delete on the car - madness!

S

ISW001 · Oct 29th, 2019, 11:27

Hello Sim Nugget

Can you advise where in the Car you delete these please

redfred4445 · Dec 17th, 2022, 15:24

Quote:

Originally Posted by ISW001

Hello Sim Nugget

Can you advise where in the Car you delete these please

did youget this sorted? as i cannot delete charge locations from my app or edit them - keep on getting Error CANNOT SAVE TRY LATER IN RED,
thanks in advance

wisedroid · Dec 22nd, 2022, 16:17

Quote:

Originally Posted by redfred4445

did youget this sorted? as i cannot delete charge locations from my app or edit them - keep on getting Error CANNOT SAVE TRY LATER IN RED,
thanks in advance

Hello
Just been searching about this issue as my car/app started doing it this week. Assumed it was due to updates as part of its service but perhaps it is more of a backend issue if we both have the same thing. Was going to book it back in with the dealer after Xmas if it doesn’t resolve itself.

Aug 23rd, 2019, 19:43	#1
philipe5 New Member Last Online: Jan 10th, 2023 21:04 Join Date: Apr 2015 Location: nottingham	Volvo on call - cannot delete scheduled charge Hi I have a XC90 T8 2019 model - had for a year - which I am very happy with. I recently added economy 7 electricity at home so I decided to set the volvo on call app to charge my car overnight. This is fine but I cannot now charge the car at any other time as the app will not let me delete the scheduled charge (get technical error cannot start service) and the “charge now” option gets a failed to start error message. I only have one location as a charging option as only charge at home. I have contacted Volvo UK and they have no idea. I am booked with dealer for diagnostic day but this is a hassle so wondered if anyone had any ideas? I have not tried deleting app and reinstalling - but worried will lose all driving data etc. Any ideas appreciated. Thanks Phil 2019 XC90 T8 R Design with following options air suspension, apple car play, tow bar

Aug 24th, 2019, 15:10	#2
xsaab Master Member Last Online: Oct 18th, 2022 15:30 Join Date: May 2014 Location: Waterlooville	Have you tried setting up VoC on seperate phone pointing to the car and see if it adopts the schedule from the server. You might be able to "con" the car to respond to the differennt phone. __________________ from October 2019 a 2020 XC60 R Design Pro B5 from May 2019 to October a 2019 XC60 D4 AWD Inscription with even more bits 2015 to 2019 a 2014 XC60 D5 RDesign, Polestar, lots of cameras and sensors

Sep 2nd, 2019, 07:57	#4
SimNugget Junior Member Last Online: Apr 12th, 2021 20:54 Join Date: Aug 2018 Location: Kent	You can only delete them from the car - I had this before. Set them up on the phone, delete on the car - madness! S __________________ 2019MY XC90 T8 Inscription Pro

Oct 29th, 2019, 11:27	#5
ISW001 Junior Member Last Online: Yesterday 07:21 Join Date: Jan 2017 Location: Birmingham	scheduled charge Hello Sim Nugget Can you advise where in the Car you delete these please __________________ XC90 T8 RECHARGE PLUS 2023 DENIM BLUE TOWBAR

Sep 1st, 2019, 21:21	#3
philipe5 New Member Last Online: Jan 10th, 2023 21:04 Join Date: Apr 2015 Location: nottingham	Hi thanks for reply - i have just tried your suggestion and no good so will see if dealer can fix it.

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