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Car ecu’s for charging side of 2017 T8…

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Old Oct 21st, 2021, 13:21   #1
Guymcc
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Last Online: Jun 29th, 2022 08:07
Join Date: Jan 2021
Location: Aberdeenshire
Default Car ecu’s for charging side of 2017 T8…

I’m hoping someone may be able to help me… as I’ve not got a lot of confidence in my local dealer, aberdeen Volvo…

Dos the car have a separate control unit that works the charging side of things on a T8? Reason being ive not got the ability to charge the car outwith a scheduled charging time that i had set up on the car through the app…. Volvo got me to delete my app and also clear my profile on the car itself.. neither have helped with the problem…

Volvo are getting the car in to run diagnostics, two days apparently!

This was how this played out with the dealer over the last 12 days ish..

Arnold Clark Volvo aberdeen! *Shocking customer service…. Phoned a week last Tuesday to try and sort out a problem with the charging side of the PHEV XC90 mk2 ive got, which they had previously had in, but made worse… Didn’t get through to the service department, but was told I’d be phoned back. *They called back 3 hrs later and was told that they’d need to speak with the technicians and Volvo uk and they’d be in touch.. Nothing until a phoned again on this Tuesday, (week later) again was told I’d be phoned back, nothing, phoned on the Wednesday, same outcome…. Getting pretty ****ed off by this stage, so phoned again 3:30 later, and finally they phoned back a further 20 mins later.. they get the car booked in, and had clearly not had any conversation with any one… earliest they can do is 11th November, as thats the soonest they’d have a courtesy car… and get this.. they charge £12 a day for the privilege! *They reckon they need 2 days to run diagnostics and send it to volvo uk and find out whats going on!!! *Honestly, total shambles!!!*
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