Intermittent infotainment problem

jerseyterrier · Jun 2nd, 2019, 19:24

Hi. I have recent bought a Volvo XC60 2013 which I love. I have though an annoying intermittent problem with the radio/media/tel screen on the dashboard.
80% of time it loads up fine. takes about 20 seconds and boots up with whatever was being used last, ie radio etc.
sometimes though it just doesn't boot up properly and comes up with a AM/FM screen, and nothing else works apart from all the setting sections. so no radio telephone or CD player etc.
I have found if I turn it off leave for about 5 mins until all electronic noises stop the restart the car it quite often boots up properly. If it was a computer I would turn it off and on again, is this possible any help gratefully received

I have searched the forums but can't seem to find anything similar easily.

simonjedrake · Jun 2nd, 2019, 20:42

I had this same issue in my previous XC60 which is easily resolved by a software update from your local dealer.
To get more precise info, suggest you post your question in the appropriate forum for your 2013 model as per below:
https://www.volvoforums.org.uk/forumdisplay.php?f=187

jerseyterrier · Jun 3rd, 2019, 20:38

Thanks for that , new to all this forum malarkey so thanks for the pointer to correct forum. Cheers again

Jun 2nd, 2019, 19:24	#1
jerseyterrier New Member Last Online: Nov 24th, 2019 11:47 Join Date: May 2019 Location: st Martin	Intermittent infotainment problem Hi. I have recent bought a Volvo XC60 2013 which I love. I have though an annoying intermittent problem with the radio/media/tel screen on the dashboard. 80% of time it loads up fine. takes about 20 seconds and boots up with whatever was being used last, ie radio etc. sometimes though it just doesn't boot up properly and comes up with a AM/FM screen, and nothing else works apart from all the setting sections. so no radio telephone or CD player etc. I have found if I turn it off leave for about 5 mins until all electronic noises stop the restart the car it quite often boots up properly. If it was a computer I would turn it off and on again, is this possible any help gratefully received I have searched the forums but can't seem to find anything similar easily.

Jun 2nd, 2019, 20:42	#2
simonjedrake Premier Member Last Online: Yesterday 22:10 Join Date: May 2007 Location: Shrewsbury	I had this same issue in my previous XC60 which is easily resolved by a software update from your local dealer. To get more precise info, suggest you post your question in the appropriate forum for your 2013 model as per below: https://www.volvoforums.org.uk/forumdisplay.php?f=187 __________________ XC60 T5 AWD Inscription Pro (MY19). Electric Silver. Xenium & Intellisafe Packs, HUD, HK Sound, Heated Rear Seats, 4 Zone Climate, Towbar, Exterior Styling Kit, Apple CarPlay, Polestar

Jun 3rd, 2019, 20:38	#3
jerseyterrier New Member Last Online: Nov 24th, 2019 11:47 Join Date: May 2019 Location: st Martin	Thanks Thanks for that , new to all this forum malarkey so thanks for the pointer to correct forum. Cheers again

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