V40: Rear tailgate not opening

[Alex121]

Originally Posted by ww1dm1

Excuse me, where do you get these awesome manuals from, if it's no secret?

VIDA or VADIS.

[carfreezone]

I have similar problem: the tail lock does not open, nor with the mechanical key. When I press the central locking, the tail lock gives sound but it won't open the lock mechanism.
Shall I replace the lock mechanism? If yes, I think I need to remove the inner tailgate panel from the boot side (as I can not open the tailgate) but I have no idea how to do it: after removing the two screws at the handle I can not easily remove the cover.

[ITSv40]

Originally Posted by carfreezone

I have similar problem: the tail lock does not open, nor with the mechanical key. When I press the central locking, the tail lock gives sound but it won't open the lock mechanism.
Shall I replace the lock mechanism? If yes, I think I need to remove the inner tailgate panel from the boot side (as I can not open the tailgate) but I have no idea how to do it: after removing the two screws at the handle I can not easily remove the cover.

The next step is to open the little access flap to the lightbulbs and then hold the panel and give it a sharp pull to release the clips. It will need a good hard pull and you will probably break a couple of clips, but once one end is free it should then come off. It may be possible to get a pry bar in along the top edge to help release the panel, but not sure on that.

[carfreezone]

Originally Posted by ITSv40

The next step is to open the little access flap to the lightbulbs and then hold the panel and give it a sharp pull to release the clips. It will need a good hard pull and you will probably break a couple of clips, but once one end is free it should then come off. It may be possible to get a pry bar in along the top edge to help release the panel, but not sure on that.

Thanks. When I get off the panel, how can I remove the failed lock? Is there a way to unlock it?

[ITSv40]

Originally Posted by carfreezone

Thanks. When I get off the panel, how can I remove the failed lock? Is there a way to unlock it?

Once the cover is off, you should see a rod going from the push button to the lock mechanism. this may have become disconnected from the lock. If it has you should still be able to see where it connects on the lock. Just manually operate the lock to undo.

[canis]

Originally Posted by Alex121

VIDA or VADIS.

Please can you put me out of my misery, and tell me what this is. I keep seeing people talk about it, but what actually is it?

[gatos]

Originally Posted by canis

Please can you put me out of my misery, and tell me what this is. I keep seeing people talk about it, but what actually is it?

https://www.volvoforums.org.uk/showthread.php?t=172132

[canis]

Originally Posted by gatos

https://www.volvoforums.org.uk/showthread.php?t=172132

That doesn't really answer my question. How do you get "awesome manuals" out of "Vida or Vadis", which it turns out is OBDii software? This doesn't make any sense.

[carfreezone]

Originally Posted by ITSv40

Once the cover is off, you should see a rod going from the push button to the lock mechanism. this may have become disconnected from the lock. If it has you should still be able to see where it connects on the lock. Just manually operate the lock to undo.

And what if the lock mechanism went wrong and the rod is in the position? The central locking does not open the lock...

[ITSv40]

Originally Posted by carfreezone

And what if the lock mechanism went wrong and the rod is in the position? The central locking does not open the lock...

Not quite sure where you go if you cannot operate the lock manually from the push botton rod. The central locking has an electric motor attached to the lock which operates the lock - it may be possible to operate the central locking mechanism by hand to get the lock unlocked. Fortunately, I have never had to investigate the problem, so cannot give you precise instructions - however, there are only two ways to operate the lock, either central locking or the outside push button. See where these operate the lock and do it manually.