Are "Parts Monster" misleading customers on ebay?

classicswede · Mar 15th, 2019, 15:02

The image looks like you are getting a Volvo part.

When you read through it is aftermarket

Thoughts

ITSv40 · Mar 15th, 2019, 16:47

I have nearly been caught with that. Scrolling down ebay listings it very much looks that you are buying a genuine part. It is not until you read the full description that it becomes clear it is pattern. To be fair to Parts Monster they are not the only ones doing that, the majority of sellers do. As ever it is caveat emptor.

XCR · Mar 15th, 2019, 17:22

To answer your question, yes they are. Yet eBay make lots of money as a result so could care less.
Reporting such sellers is met with 'You are rival company trying to close down the competition !' in broken English......
Actually happened to me......

eternal optimist · Mar 15th, 2019, 17:30

Yep, I did that. Performance Parts brake pads turned up rather than Volvo branded. No problem whatsoever in getting them returned and a refund processed.

XC90Mk1 · Mar 15th, 2019, 17:44

I dont think its misleading. It does not say genuine or anything.

Zebster · Mar 15th, 2019, 18:18

Unless it actually says 'genuine' then I don't see the problem.

DaveNP · Mar 15th, 2019, 18:40

As ITSv40 says Caveat Emptor - let the buyer beware. Ebay can be a good place to buy things but I think the origins of ordinary decent people selling stuff to other ordinary decent people are long forgotten.
Knowledge of the 240/740 would make me think that a genuine Volvo part would not be available in large numbers like a trader would be offering so any part that is 'new' would be a pattern part. It may be a very good pattern part but if originality matters you need to know. As for the ad the lack of the Volvo iron logo would also probably suggest to me it's not an official part but other traders probably don't mind hijacking the logo too.

Dirty Rooster · Mar 15th, 2019, 21:53

Fifty quid for a knock-off tail light??

Kind of on-topic I remember being quite glum when buying (years ago) a pair of tail light units from the scrapyard he charged me £7 each ... SEVEN QUID!
It used to be a fiver each.

They're still on the car, going strong.

Just saying : I'm really stingey.

happy diver · Mar 16th, 2019, 03:22

Volvo 240, 260 Estate (81-93) Rear Tail Lamp / Light / Lens (Left)

I'm very happy, with parts monster parts and service
I've even bought aluminium sway bar brackets for a 2000 V40 from them

but when they taped my dipstick and oil cap seals into their packaging
and I cut them in half
not so much

caveat emptor my eye, read the listing and buy it or not

there is nothing to beware except hobgoblins

griston64 · Mar 16th, 2019, 13:20

Clever wording. It is new and it is a part that fits a Volvo. It doesn't actually say its a genuine Volvo part

Personally I wouldn't buy any of the sh*te from these companies but it's just the way things are these days.

Mar 15th, 2019, 16:47	#2
ITSv40 VOC Member Last Online: Today 17:44 Join Date: Mar 2008 Location: Northampton	I have nearly been caught with that. Scrolling down ebay listings it very much looks that you are buying a genuine part. It is not until you read the full description that it becomes clear it is pattern. To be fair to Parts Monster they are not the only ones doing that, the majority of sellers do. As ever it is caveat emptor. __________________ 2001 V40 2.0lt Sport lux - Daily Driver. 174k miles. 2003 C70 2.4 GT Convertible - Garage Queen. 65k miles. http://www.neptuno6benagil.com

Mar 15th, 2019, 18:18	#6
Zebster Upstanding Member Last Online: Sep 12th, 2023 11:29 Join Date: Mar 2018 Location: Ludlow	Unless it actually says 'genuine' then I don't see the problem. __________________ GONE: 2015 V60 D4 181 (VEA) R-Design Lux Nav manual in black

Mar 15th, 2019, 18:40	#7
DaveNP Non VOC Member Last Online: Yesterday 19:37 Join Date: Jun 2011 Location: Milton Keynes	As ITSv40 says Caveat Emptor - let the buyer beware. Ebay can be a good place to buy things but I think the origins of ordinary decent people selling stuff to other ordinary decent people are long forgotten. Knowledge of the 240/740 would make me think that a genuine Volvo part would not be available in large numbers like a trader would be offering so any part that is 'new' would be a pattern part. It may be a very good pattern part but if originality matters you need to know. As for the ad the lack of the Volvo iron logo would also probably suggest to me it's not an official part but other traders probably don't mind hijacking the logo too. __________________ David V70 2.5 10v Torslanda Manual 98 Sreg

Mar 15th, 2019, 21:53	#8
Dirty Rooster Premier Member Last Online: Nov 23rd, 2023 14:26 Join Date: Jun 2014 Location: Haltwhistle	Fifty quid for a knock-off tail light?? Kind of on-topic I remember being quite glum when buying (years ago) a pair of tail light units from the scrapyard he charged me £7 each ... SEVEN QUID! It used to be a fiver each. They're still on the car, going strong. Just saying : I'm really stingey. __________________ 1993 2.0 Turbo SE with 1991 2.0 Turbo engine. Older is better!

Mar 16th, 2019, 03:22	#9
happy diver Active Member Moment Last Online: Apr 29th, 2023 05:58 Join Date: Jul 2012 Location: Brisbane: perfect for one day, asleep the rest	Volvo 240, 260 Estate (81-93) Rear Tail Lamp / Light / Lens (Left) I'm very happy, with parts monster parts and service I've even bought aluminium sway bar brackets for a 2000 V40 from them but when they taped my dipstick and oil cap seals into their packaging and I cut them in half not so much caveat emptor my eye, read the listing and buy it or not there is nothing to beware except hobgoblins __________________ 20,000 leagues under the sea diving to adventure in a silent world with my ceiling the waves...Emile

Mar 15th, 2019, 17:22	#3
XCR Master Member Last Online: Mar 27th, 2024 20:43 Join Date: Dec 2011 Location: Surrey	To answer your question, yes they are. Yet eBay make lots of money as a result so could care less. Reporting such sellers is met with 'You are rival company trying to close down the competition !' in broken English...... Actually happened to me......

Mar 15th, 2019, 17:30	#4
eternal optimist Master Member Last Online: Yesterday 16:19 Join Date: Nov 2006 Location: Reading	Yep, I did that. Performance Parts brake pads turned up rather than Volvo branded. No problem whatsoever in getting them returned and a refund processed.

Mar 15th, 2019, 17:44	#5
XC90Mk1 Premier Member Last Online: Feb 16th, 2024 13:43 Join Date: May 2018 Location: Na	I dont think its misleading. It does not say genuine or anything.

Mar 16th, 2019, 13:20	#10
griston64 Premier Member Last Online: Apr 21st, 2024 14:28 Join Date: Jul 2012 Location: Lenzie	Clever wording. It is new and it is a part that fits a Volvo. It doesn't actually say its a genuine Volvo part Personally I wouldn't buy any of the sh*te from these companies but it's just the way things are these days. __________________ V70 D5 SE Geartronic 215bhp Saville Grey 2012MY 940 LPT Manual 1996 740 SE 1990

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