Petrol pours out the filler mechanism when full!

[piorunz]

Originally Posted by Yelper85

So, bit of an update.

Had the filler neck replaced today which is a full day job as the entire tank is dropped out underneath the car. Volvo assured me this will have fixed the problem (I think you see where this is going)

Filled up at a station I've never used before to rule out that factor, and guess what, the petrol fountain once again decided to put on a little show for me covering the car, floor, and me, in petrol. Not impressed. Annoyingly I didn't think to take a video, although I don't know if the forecourt attendant may have said something if I was stood next to the car with my phone out.

Ringing Volvo tomorrow to give them the good news and ask where we go from here, although what else it could be I don't know. What I am curious about is if the filler neck includes the top flap mechanism where the nozzle first goes it. The rubber drain plug as been replaced and the new one is white and not black, so maybe the filler neck is one complete item, but if so, why is it still doing it?

I'll keep you posted!

Thanks for private message. That's very disappointing. Mine is booked in early October, will also let you know how it went.
Please write again what they said when you call again!

[Yelper85]

Originally Posted by piorunz

Thanks for private message. That's very disappointing. Mine is booked in early October, will also let you know how it went.
Please write again what they said when you call again!

Will do 👍🏻

[Yelper85]

Originally Posted by Yelper85

Will do 👍🏻

Car is booked in for Thursday 5th October at the same Volvo dealer. Apparently this time they are going to hook it up to the computer, fill it up at the petrol station and see what happens as well as what the computer says.

As to what, if any sensors are in the fuel pipe, I don't know, and are they purely measurement or are they control devices? If measuring level and pressure, fine, but they doesn't stop the flow unless there's a solenoid that closes to then force the fuel pump nozzle to stop breathing and thus cut off.

I also asked if the first flap/mechanism you see when you open the filling flap gets replaced, and apparently it doesn't, so I've asked the question of what's inside that first flap and could that somehow let the nozzle breathe even if the main flap further down (the one that was replaced) is working correctly.

[Dolphin10]

Originally Posted by Yelper85

Car is booked in for Thursday 5th October at the same Volvo dealer. Apparently this time they are going to hook it up to the computer, fill it up at the petrol station and see what happens as well as what the computer says.

As to what, if any sensors are in the fuel pipe, I don't know, and are they purely measurement or are they control devices? If measuring level and pressure, fine, but they doesn't stop the flow unless there's a solenoid that closes to then force the fuel pump nozzle to stop breathing and thus cut off.

I also asked if the first flap/mechanism you see when you open the filling flap gets replaced, and apparently it doesn't, so I've asked the question of what's inside that first flap and could that somehow let the nozzle breathe even if the main flap further down (the one that was replaced) is working correctly.

Good Luck. Mine went to the dealer for its annual service so I mentioned this and a couple of other issues to investigate and guess what? Yep...."No Fault Found" they said and were at pains to explain to me that with the new double flap system on SPA cars what I describe was very unlikely or it was the forecourt pump (three different ones ) at fault...."but if it does it again, be sure to bring it back in they said".....I feel very reassured that it wont happen again....not! I just dont fill it up to the top any more.

[Yelper85]

Originally Posted by Dolphin10

Good Luck. Mine went to the dealer for its annual service so I mentioned this and a couple of other issues to investigate and guess what? Yep...."No Fault Found" they said and were at pains to explain to me that with the new double flap system on SPA cars what I describe was very unlikely or it was the forecourt pump (three different ones ) at fault...."but if it does it again, be sure to bring it back in they said".....I feel very reassured that it wont happen again....not! I just dont fill it up to the top any more.

I'll definitely get it resolved even if I have to take it to head office as I'm not accepting a car that want's to soak me in petrol. Volvo are the most safety conscious of all the manufacturers and if enough of us complain with the same issue it will eventually get noticed.

I'll definitely let you know once mine gets resolved because you can use my case as an example and justification for it to be fixed free of charge, plus many recalls end up coming to light when enough people push the issue.

My wife did say why don't we just not fill the car to the top, unfortunately the engineer in me won't allow for such a resolution

[Dolphin10]

My wife did say why don't we just not fill the car to the top, unfortunately the engineer in me won't allow for such a resolution [/QUOTE]

You are correct and I shouldnt accept it. When I pressed them on the investigation all they'd done was check for fault codes...I wonder if there is one? What would it say?...

On the few occasions I have needed to talk to the service dept I just feel fobbed off. "it must be you Sir...You must be doing it wrong.. Or the pump must be faulty! Cant possibly be the car...." If there was another dealer reasonably close I might have tried elsewhere for a second opinion but alas its a bit of a hike to the big city...keen to know how you get on.

Ill put some old shoes on and try filling it up again! Think Ive got a video camera somewhere thats not a phone....

[Yelper85]

Originally Posted by Dolphin10

You are correct and I shouldnt accept it. When I pressed them on the investigation all they'd done was check for fault codes...I wonder if there is one? What would it say?...

My dealer has said this time they will hook the computer up whilst filling the car up, so my assumption is there must be sensors which is why I talked about are they purely measurement or control, so if it stores a fault it's purely a measured fault and not the fault of a control issue.

However as you've said, this came from a service personnel, so chances are there's no sensors in in there at all and it's just a way to appease people who don't question it. Problem there is, I'm a Control and Software Engineer by trade, so I can smell that kind of BS a mile away, plus I can't let things like this just slide, just isn't in me (unfortunately to some degree! )

[Franko1960]

Originally Posted by Yelper85

My dealer has said this time they will hook the computer up whilst filling the car up, so my assumption is there must be sensors which is why I talked about are they purely measurement or control, so if it stores a fault it's purely a measured fault and not the fault of a control issue.

However as you've said, this came from a service personnel, so chances are there's no sensors in in there at all and it's just a way to appease people who don't question it. Problem there is, I'm a Control and Software Engineer by trade, so I can smell that kind of BS a mile away, plus I can't let things like this just slide, just isn't in me (unfortunately to some degree! )

On a different issue, inside my fuel cap always gets filled up with water when there is heavy rain. Anyone else had this?

[James77]

Originally Posted by Franko1960

On a different issue, inside my fuel cap always gets filled up with water when there is heavy rain. Anyone else had this?

There's a little drain plug that is probably clogged up stick something through to clean it out.

[Philip Fisher]

Originally Posted by James77

There's a little drain plug that is probably clogged up stick something through to clean it out.

I used Strimmer wire. Worked a treat.