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Question on call notifications

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Old Dec 21st, 2019, 12:07   #1
Geordiesteve
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Default Question on call notifications

Hi.
Just wanting to check. If my car is on the drive and unlocked I'm not getting any notification... Even though its set to notify.
If I log into the app it will show the cars unlocked and lock it.
Am I missing something?

Cheers!
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Old Dec 21st, 2019, 12:07   #2
WhatNext?
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It takes about 20 minutes
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Old Dec 21st, 2019, 13:19   #3
Geordiesteve
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Yeah that's why I'm asking. The car had been on the drive for hours. Was showing as unlocked in the app, but no notification was sent?
There's the settings...
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Originally Posted by WhatNext? View Post
It takes about 20 minutes
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Old Dec 21st, 2019, 16:03   #4
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Your's looks different to mine. If you go to more, then notifications, then security is it switched on there? Or go to connected cars & make sure your car is listed &, if not, add it.

Sorry, I don't understand much of this stuff, just saying what I have in front of me!
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Old Dec 21st, 2019, 17:07   #5
cassell
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Yes, your app also looks different to mine as EssexExile says, when you are at the 'security' tag your car model should be listed and switched to 'on' for notifications to be sent.
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Old Dec 21st, 2019, 17:45   #6
volvo s60 2001
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Quote:
Originally Posted by cassell View Post
Yes, your app also looks different to mine as EssexExile says, when you are at the 'security' tag your car model should be listed and switched to 'on' for notifications to be sent.

That is not a picture of the app view! It is a view from the settings of the phone with the permissions.
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Old Dec 21st, 2019, 19:40   #7
Geordiesteve
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I don't get it as I'm sure permissions are right. Any thoughts?

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Originally Posted by volvo s60 2001 View Post
That is not a picture of the app view! It is a view from the settings of the phone with the permissions.
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Old Dec 21st, 2019, 19:55   #8
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Quote:
Originally Posted by Geordiesteve View Post
I don't get it as I'm sure permissions are right. Any thoughts?
Have you opened VOC selected More/Notifications and selected Security (white button to right)
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Old Dec 21st, 2019, 20:46   #9
Geordiesteve
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Yeah, that's where the original screenshot was from

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Have you opened VOC selected More/Notifications and selected Security (white button to right)
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Old Dec 21st, 2019, 20:55   #10
WhatNext?
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It looks like you have a Huawei or Xiaomi phone.

Exclude Volvo on call from battery optimisation or whatever it's called
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