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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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XC90 SIM stopped workingViews : 948 Replies : 18Users Viewing This Thread : |
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Feb 9th, 2024, 13:02 | #1 |
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XC90 SIM stopped working
I've got a 2017 XC90 and have been buying "Three" 24GB PAYG data SIMs to put in the slot under the boot since new to get RTTI etc.
In November my RTTI stopped working, so I assumed my data had run out and bought a new card as I do periodically. However, that didn't work either, and neither did the SIM card out of my phone when I tried it. Booked the car in to get it repaired today, and they have put a Vodafone/Volvo 100GB SIM in there and said it works fine. I asked why my "Three" SIM no longer works, and they'd heard something about "Volvo no longer supporting it". Does anyone know any more? I'm glad they've got it working, but I'm rather confused and might well have to argue about the bill later. If Volvo have stopped supporting Three SIMs without notice, I don't think it's my fault.
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Feb 9th, 2024, 14:22 | #2 | |
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Quote:
I'm not sure if a SIM card from a mobile phone would work in any case.
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MY17 XC90 D5 Powerpulse Momentum: SENSUS, Osmium Grey, Blond, Walnut, Xenium, BLIS + CTA & RCM, Winter Plus, Fuel-fired Heater, Heated Rear Seats, Power Extensions, Tinted Windows Coming soon: XC60 Ultimate Recharge MY24 |
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Feb 9th, 2024, 14:27 | #3 |
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I am using a 3 data Sim and it is still working fine.
Try activating the new Sim in your phone and check your car is still set to car modem in settings.
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XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats. Last edited by nu11eaf; Feb 9th, 2024 at 14:30. |
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Feb 9th, 2024, 14:45 | #4 |
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When I used my car this morning, my 3 data SIM was also working fine. I find the 3 SIMs to be so much less hassle than the Vodafone one, they connect almost immediately and you can just slot a new one in and its ready to go, none of the trauma of getting the Vodafone one set up.
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Feb 9th, 2024, 19:27 | #5 |
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I might be wrong on this but I'm pretty sure at some point during 2016/17 that Volvo 'upgraded the car modem to include 4G.
Prior to this, it was 2G/3G only. What has happened recently is that most networks have announced they are slowly shutting down their 3G service. Three supposedly aren't really starting this until April this year,but depending on where you live, it may have already happened, in which case you would be out of luck if you didn't have a 4G Modem. Worth checking their availability checker for your area just in case they've moved early. https://www.three.co.uk/support/netw...verage-checker |
Feb 9th, 2024, 22:28 | #6 |
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Spoke too soon, mine did not work tonight. (Just checked my data and it has ran out) so hope it is a coincidence and modem is ok.
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XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats. Last edited by nu11eaf; Feb 9th, 2024 at 23:14. |
Feb 10th, 2024, 10:11 | #8 | |
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Quote:
Not the one I have used in the past but an example here Last edited by Basill; Feb 10th, 2024 at 10:26. |
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Feb 10th, 2024, 10:21 | #9 | |
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Quote:
Anyway, 3G has been switched off where I live and I still have access via the SIM. I can only assume that as it's a multi-network SIM (with roaming) it has connected to another, non-Vodafone, 3G network.
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MY17 XC90 D5 Powerpulse Momentum: SENSUS, Osmium Grey, Blond, Walnut, Xenium, BLIS + CTA & RCM, Winter Plus, Fuel-fired Heater, Heated Rear Seats, Power Extensions, Tinted Windows Coming soon: XC60 Ultimate Recharge MY24 |
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Feb 10th, 2024, 13:00 | #10 |
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Thanks for all the replies.
I've got the car back from the dealer, now with a Vodafone SIM in the boot, but it's still not connecting to the internet (no globe symbol on the top of the screen, no RTTI etc.) Are there any diagnostics I can do at home, because clearly the dealer has no more idea than me.
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