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Smartphone Integration - Retrofit to XC60

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Old Oct 9th, 2018, 23:17   #21
lalith16
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Originally Posted by S90 View Post
Just make sure you scroll all the way to the bottom of the screen. If it is indeed missing then you're right, very poor. I'd be asking for compensation from having to go in again.
Thanks S90 for your replies. Yes, I scrolled down and had a look but didn’t find any of the ACP or AA icons either active or inactive.

Regarding the compensation, I have been offered this smartphone integration as a compensation for another issue that I will be posting soon as a seperate thread for those who might benefit from that post. Looks like I have to ask them to compensate me for messing about the compensation that I have been offered....lol😂

Looks like they certainly didn’t learnt their lesson from the first issue!!
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Old Oct 9th, 2018, 23:20   #22
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Originally Posted by macklij View Post
Probably a silly question but have you tried another lightning cable just in case the one you are using is faulty? I only say that from experience when I tried one in my car(not CarPlay) and it didn't work. Another cable did.
Could possibly be the case, will give a try with another cable and see; thanks. However, a point to note that the phone went into charging mode with the cable and hence I was under the impression that at least the cable wouldn’t have been faulty.
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Old Oct 10th, 2018, 12:12   #23
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Originally Posted by lalith16 View Post
Could possibly be the case, will give a try with another cable and see; thanks. However, a point to note that the phone went into charging mode with the cable and hence I was under the impression that at least the cable wouldn’t have been faulty.
Likewise, the issue is that the required App has not been loaded.
BUT have you tried looking under Settings/Software Updates just incase the Apps are waiting to be downloaded?
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Old Oct 10th, 2018, 13:57   #24
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Try to go to downloads page of the car and download Apple Car Play. It might do the trick.
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Old Oct 10th, 2018, 14:14   #25
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Originally Posted by simonjedrake View Post
Likewise, the issue is that the required App has not been loaded.
BUT have you tried looking under Settings/Software Updates just incase the Apps are waiting to be downloaded?
That is one of the things that I did yesterday. As soon as the car is hotspot’d with my phone’s internet the usual ‘a new software is available’ message appeared. I checked the message but it is to do with the maps update.
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Old Oct 10th, 2018, 14:16   #26
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Originally Posted by steladamo View Post
Try to go to downloads page of the car and download Apple Car Play. It might do the trick.
I have gone to the downloads page of the car yesterday and can’t see Apple CarPlay as an available downloadable item within the list.
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Old Oct 25th, 2018, 14:13   #27
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Had the car booked in to get it checked a week or so ago. I have been informed that the issue is with the smartphone integration software installation. My suspicion is that they forgot to install the software all together first time around as the carplay and android auto icons are no where to be seen on the centre display although they installed the hardware i.e. 2nd USB. Smartphone Integration is all up and running now.
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Old Jan 11th, 2024, 22:48   #28
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Hi folks,

I realise this is a bit of an old thread but it's the best one I can find.

I've got a 67 plate XC60 (late 2017) and looking to get a Smartphone Integration retrofit. Last year I received an email with a special offer for a £100 to get one fitted, which I couldn't at the time as life was too busy. I'm no looking into it again and phoned the local Volvo dealership this week but to out surprise they said that it wouldn't be available for this car.
Is anyone aware of it being offered for a 2017 XC60?

Ideally I want to get the official one as it's a bit of a minefield for 3rd party ones. I really want to keep the DAB radio functionality and the ability to use the already built in control keys on the console and steering wheel.

Any help greatly appreciated.
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Old Jan 16th, 2024, 08:57   #29
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I went to this site:
https://volvocarsaccessories.co.uk/s/r?id=40
and selected a XC60 Model Year 2018. Both Smartphone Integration ( 31659192-XC60) and Apple Car Play (31466842-XC60) were offered, each priced at £300.

I'm not an expert, but it appears that 2017 was the changeover year to the Sensus system. Smartphone Integration is available on Sensus, but when I selected a MY17 on the site above, it was not offered. Model Years seem to be from about summertime of the previous year, so a late 2017 model is MY2018.
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