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!PLEASE READ THIS IT'S UNBELIEVABLE!! harratts VolvoViews : 12006 Replies : 83Users Viewing This Thread : |
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Sep 14th, 2014, 09:41 | #11 |
Master Member
Last Online: Feb 10th, 2022 22:33
Join Date: Jul 2007
Location: newton abbot in sunny Devon
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If I was you I would take the car to VOSA own test station.
https://www.gov.uk/government/organi...s-and-stations You need to make a appointment first. |
Sep 14th, 2014, 10:01 | #12 |
Mechanical specialist
Last Online: Jul 24th, 2017 21:51
Join Date: Mar 2007
Location: PONTEFRACT
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Does anyone know we're there is a VOSA inspection /test centre in west Yorkshire I will make an enquiry before phoning AA today .i worked hard and I've saved to get a newish car this is the newest car I've every bought sit hats reason I went to a main dealer but in 25 yrs of driving they have been the worst customer service I've ever experienced there constantly phoning me know offering courtesy car and to take it bk for examination
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Sep 14th, 2014, 10:07 | #13 |
Monster Raving Loony
Last Online: Nov 12th, 2018 20:03
Join Date: Oct 2013
Location: hitchin
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Sadly there are always some dealers who are little more than yobs in suits. Amazing how they get to represent the manufacturers directly. The motor trade is its own worst enemy. I find it hard to trust any of them as the bad apples taint the trade for everyone else.
Why not join AA/RAC. They have excellent legal advice departments that will know exactly how to deal with this stuff. First stop is an independant MOT. Take pictures.
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1994 850 2.0 bought at 32,000 miles used daily now 45,000. Still like a nearly-new car 2004 filthy polluting diesel VW |
Sep 14th, 2014, 12:20 | #14 | |
VOC Member
Last Online: Apr 14th, 2024 15:55
Join Date: Jul 2013
Location: telford
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Quote:
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1998 945 Torslanda estate named Wendy wood dash,Half leather. rear spoiler electric front windows, wind deflectors electric mirrors and egg crate grill all fitted by me. One life live it Volvo style |
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Sep 14th, 2014, 13:31 | #15 |
Senior Member
Last Online: Apr 18th, 2017 08:15
Join Date: Jun 2013
Location: Thatcham
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I would reject on sale of goods, rather than Selekt. Selekt allows you to reject it ' and buy another Volvo from the same dealer at the same or more expensive vehicle' . SOG means you can walk away and buy a car from somewhere else.
As I have been through the 'Selekt' mill, its really a good idea, marred by the dealers screwing customers for profit margins. I don't know what it will take for salesmen/ dealers to remember, that no customers, means no business....... |
Sep 14th, 2014, 13:49 | #16 |
Premier Member
Last Online: Jul 13th, 2021 21:30
Join Date: Jan 2014
Location: North Yorkshire
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Register an official complaint with Volvo Head Office and refuse to deal with that dealer. I can also recommend Mill Volvo Knaresborough. For what it's worth all some young sales guy had to do at Harrats Leeds was get a lease cost on a brand new XC60 and get back to me..nothing happened
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Sep 14th, 2014, 15:27 | #17 |
Mechanical specialist
Last Online: Jul 24th, 2017 21:51
Join Date: Mar 2007
Location: PONTEFRACT
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I've just got bk from harratts I met the manager and what a ***in prick ,he started trying to tell me there is no play in the wheel it's been checked and no reports of a fault I could kick the tyre and you could hear the bang ,so I lost it and temper blew my 5amp fuse I was on ,F--k you I said its off to VOSA test station and you have had it pal don't insult my intelligence I've been working on hgv's and cars for 20yrs ,his balls feel out he offered me a brand new courtsey V40 and promised the suspension will be repaired first thing in morning with glasscoat and interior coat on Tuesday 2 free services some Volvo seat covers and a full tank of fuel 65 litres what should I do ? Please bear in mind theses cars are hard to find and it's superb regarding a couple of parts at 50 quid that need sorting I'm gona take it for another MOT though and il go from there
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Sep 14th, 2014, 15:42 | #18 |
VOC Member
Last Online: Nov 6th, 2016 10:18
Join Date: May 2009
Location: Blackpool UK
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I would inform them in writing you are taking a car supplied, MoT tested and checked by their mechanics to another undisclosed MOT test station, depending upon the outcome of that you will decide what course of action to pursue - send it to the guy at the top and copy the service manager, I would also put in writing what you have been offered in way of bribery - Mike
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Sep 14th, 2014, 17:02 | #19 |
Premier Member
Last Online: Mar 18th, 2018 23:14
Join Date: Oct 2006
Location: North London
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Christ, what a mess. I would still get VOSA involved irrespective. Diabolical sales and service.
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Sep 14th, 2014, 17:31 | #20 |
Premier Member
Last Online: Yesterday 23:45
Join Date: Jun 2009
Location: Devon
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Just reject it and get your money back.
Wash your hands of it. |
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