Screeching noise XC60 - Page 5

Deadloak · Apr 21st, 2018, 16:50

Quote:

Originally Posted by Hilton

As expected, I suffered this intermittent screeching noise from RH and occasionally LH wheels at 11k miles exactly as everyone described. Took my car back to Marshall Cambridge, workshop manager investigated and confirmed the front hub seals at fault. It seems the original seals had been fitted at a slight angle to the hub face causing noise when rubbing/catching on rotating part. Both seals were replaced without any hassle within a few hours. Very pleased with their response.

Good to hear some positive feedback from someone with the issue.
I've had no issues so far since they were replaced.

David.

Hilton · Apr 22nd, 2018, 14:43

Quote:

Originally Posted by Deadloak

Good to hear some positive feedback from someone with the issue.
I've had no issues so far since they were replaced.

David.

Given what the dealer explained, I'm expecting this is a one-off fix.

Chris

Richy Clark · Apr 23rd, 2018, 21:13

I finally decided to speed things up by jacking up the front of the car to see if I could see what was going on. Thankfully I could see the seal on the rear of the offside hub rotating in the hub when rotating the wheel. On the near side wheel it doesn’t rotate. I videoed this with the mobile phone and emailed to the local Slough garage and booked the car in. They have now changed the seals on both sides and now after a month the sound has not returned. If someone can explain how to upload the videos I will do so.

Richy Clark · Apr 23rd, 2018, 21:38

[YOUTUBE]https://youtu.be/Rm_xwRpzczs[/YOUTUBE]

And video of the good seal

[YOUTUBE]https://youtu.be/4ngtZAsedMo[/YOUTUBE]

whiten · Apr 23rd, 2018, 21:42

This is interesting. My 2017 XC60 D4 did this few times over the last few months but more so in cold damp weather and only on the first 5-10 mins of driving.

I haven’t heard it if I’m honest at all lately, so question is do I leave it and assume it’s sorted itself out, or will it be doing unknown damage without me knowing?

Richy Clark · Apr 23rd, 2018, 21:43

Video deleted

Richy Clark · Apr 23rd, 2018, 21:51

Whiten, the noise only appeared on mine in damp conditions.

whiten · Apr 24th, 2018, 18:48

Quote:

Originally Posted by Richy Clark

Whiten, the noise only appeared on mine in damp conditions.

Hey, guess what? It happened again this morning, first time I’ve noticed it in a while ( prob due to the HK stereo upgrade lol ). It was a damp morning too, just like you said.

It was pretty noisy and lasted a good 20 mins into my 30 min journey. I popped it in neutral to test it and it sounded exactly the same, definitely changes tone with speed (higher speed = higher pitched whine).

Called my local volvo MD in Havant, and service manager said it does sound like drive shaft seals not seated fully, and yes this can be sorted under warranty in around 1-1.5 hrs. They replace with a modified / correctly seated seal apparently.

He said he could count on one hand the number of xc60’s he has seen with this issue, and although volvo are aware of it, they are not recalling vehicles (yet) or changing seals if just coming in for a service- like mine just has. I think volvo are just hoping this is a small isolated issue and will go away.

I did ask if left would the noise/fouling cause damage or premature wear on certain components but he said no, and if the mechanics can’t hear it when I bring it in then they may not even change the seals at all. A bit like ‘if you can’t hear it don’t worry it must fine’ sort of thing. It certainly doesn’t sound healthy.

It all sounds a bit rubbish to me from Volvo, as I’ll bet there is a TSB on this issue from volvo HQ. I also wonder if they are doing this work on vehicles out of warranty?? Anyone know?

Hewison · Mar 5th, 2019, 12:20

My xc60 is in at Volvo today for same noise tec said drive shaft boot awaiting report

whiten · Mar 5th, 2019, 13:08

Let me know how you get on. I left mine making a noise as it didn’t really bother me after a while. But it’s been going on for a year so I’m taking it in for service next month and I’ll ask them to fix it (under warranty I’m assuming). However they did tell me that they will only fix it if it’s making a noise when they have it. When I said it normally happens first thing in the morning especially when wet, they said they would need it in overnight. I wonder if it’s both sides and if not does anyone know if they replace both sides?

Bit of a faff though....

Apr 23rd, 2018, 21:13	#43
Richy Clark Member Last Online: Oct 16th, 2023 06:43 Join Date: Aug 2011 Location: Ascot	Mine now fixed I finally decided to speed things up by jacking up the front of the car to see if I could see what was going on. Thankfully I could see the seal on the rear of the offside hub rotating in the hub when rotating the wheel. On the near side wheel it doesn’t rotate. I videoed this with the mobile phone and emailed to the local Slough garage and booked the car in. They have now changed the seals on both sides and now after a month the sound has not returned. If someone can explain how to upload the videos I will do so. __________________ Regards, Richard MY20 V90 T4 R-Design

Apr 23rd, 2018, 21:38	#44
Richy Clark Member Last Online: Oct 16th, 2023 06:43 Join Date: Aug 2011 Location: Ascot	Video of rotating Seal causing noise [YOUTUBE]https://youtu.be/Rm_xwRpzczs[/YOUTUBE] And video of the good seal [YOUTUBE]https://youtu.be/4ngtZAsedMo[/YOUTUBE] __________________ Regards, Richard MY20 V90 T4 R-Design Last edited by Richy Clark; Apr 23rd, 2018 at 21:59. Reason: Added second video

Apr 23rd, 2018, 21:42	#45
whiten Volvofaithful Last Online: Jun 13th, 2023 22:02 Join Date: Nov 2011 Location: Chichester	This is interesting. My 2017 XC60 D4 did this few times over the last few months but more so in cold damp weather and only on the first 5-10 mins of driving. I haven’t heard it if I’m honest at all lately, so question is do I leave it and assume it’s sorted itself out, or will it be doing unknown damage without me knowing? __________________ Present: 2017 XC60 D4 R Design Lux Nav \| 2004 E3 S60 D5 SE Past: 2004 E3 S60 D5 SE facelift with prem pack \| V40 1.8 SE \| 360 GLT Plus a few other 360’s, 240 GLT & 740 GLT

Apr 23rd, 2018, 21:43	#46
Richy Clark Member Last Online: Oct 16th, 2023 06:43 Join Date: Aug 2011 Location: Ascot	Good seal Video deleted __________________ Regards, Richard MY20 V90 T4 R-Design Last edited by Richy Clark; Apr 23rd, 2018 at 22:01. Reason: Deleted

Apr 23rd, 2018, 21:51	#47
Richy Clark Member Last Online: Oct 16th, 2023 06:43 Join Date: Aug 2011 Location: Ascot	Whiten, the noise only appeared on mine in damp conditions. __________________ Regards, Richard MY20 V90 T4 R-Design

Mar 5th, 2019, 12:20	#49
Hewison New Member Last Online: Oct 19th, 2020 16:07 Join Date: Mar 2019 Location: Newcastle	My xc60 is in at Volvo today for same noise tec said drive shaft boot awaiting report

Mar 5th, 2019, 13:08	#50
whiten Volvofaithful Last Online: Jun 13th, 2023 22:02 Join Date: Nov 2011 Location: Chichester	Let me know how you get on. I left mine making a noise as it didn’t really bother me after a while. But it’s been going on for a year so I’m taking it in for service next month and I’ll ask them to fix it (under warranty I’m assuming). However they did tell me that they will only fix it if it’s making a noise when they have it. When I said it normally happens first thing in the morning especially when wet, they said they would need it in overnight. I wonder if it’s both sides and if not does anyone know if they replace both sides? Bit of a faff though.... __________________ Present: 2017 XC60 D4 R Design Lux Nav \| 2004 E3 S60 D5 SE Past: 2004 E3 S60 D5 SE facelift with prem pack \| V40 1.8 SE \| 360 GLT Plus a few other 360’s, 240 GLT & 740 GLT

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