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App software updates stuck

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Old Jul 13th, 2019, 19:29   #1
Chief inspector
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Default App software updates stuck

In December the final app update on the list failed and since then that page is always showing ‘software updating’ with the little wheel going round constantly.

As soon as you connect the car to the web it starts. Because of this I cant update anything else, or add new apps as ‘its not finished’ . You can update the maps if youre quick inserting the USB just as the car awakes before it starts the never ending software update. Once the map is updated - it goes back to the ceaseless app update.

What Ive tried:

1) Disconnecting both batteries for 20 minutes (several times, can now do it with my eyes closed)
2) Deleting the app involved
3) Taking it to the dealer (they updated the software, but obviously not the apps)
4) Removing the sim
5) Ignoring it for 6 months

But now as Spotify has restricted functionality due to the new update its more critical, does anyone know how to fully reboot Sensus to clear this?

Dealer has a 3 week lead and is now very inconveniently located and I dont want to waste the several hours again as they plainly didn’t understand the issue or didn’t know what to do about it, that said they fixed the rattle i has which is apparently unique to the 4 zone climate cars ducts rattling together.
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Old Jul 17th, 2019, 13:25   #2
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Just a single bump to see if anyone experienced this and had a solution before I try the dealers again?
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Old Jul 17th, 2019, 14:23   #3
ISW001
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Default Apps Stuck

Hi Chief Inspector

Have you seen the thread about this on the forum "Problem with car modem"

I too have been unable to update any apps on my T8 XC90 since the latest software update in January this year
I have also had great difficulty updating the map last week took me 5 days to get it to install as most times i got map update busy or maps not available visit dealer
I have the sim logo on sensus and also full bars most time but nothing updates and wiki & Tune in both say updating but the main screen says no connection
Car is booked in tomorrow at dealers so will let you know more but i read in the thread mentioned that there is a software patch to change the Sim only part back to before the update We will see
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Old Jul 17th, 2019, 14:59   #4
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Its not the car modem, it does work, Ive even been through a new SIM recently. I dont get the no connection unless I pull the SIM and until the latest update was scheduled Spotify was working and weather is still live
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