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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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T8 charger cable stuck locked to XC90Views : 6368 Replies : 15Users Viewing This Thread : |
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Dec 29th, 2019, 11:38 | #11 | |||
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Location: York
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I did also check a whole load of fuses in the engine compartment to see if any of them had blown but all the likely ones were intact. I couldn't find the fusebox that is supposed to be underneath the glovebox which I found a bit odd ! I have now disconnected the charging cable from the wall box so I can at least drive the car to the dealer. Only four wires to disconnect (Live, Neutral, Earth and a thin signal wire) and took photos to ensure I can rewire it correctly. I took it out for a test run and the battery was 3/4 charged and it used the battery as normal and I could set it to charge while driving and it increased the charge as it should and it would hold the charge as well. It seems the internal charging system works OK and as designed, but the test run did not reset the system at all, it still reports a charging error when you turn it on and will not release the plug. Off to the dealer on Monday and let them sort it out. Thanks for all the advice so far. Last edited by allycat; Dec 29th, 2019 at 11:43. |
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Dec 29th, 2019, 16:21 | #12 | |
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Whilst I take your point about a 7 pin socket itself is not smart, it is an integral part of a system which is smart.
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Currently:- - MY24 EX30 Ultra, Long Range, Single Motor, Black, Mist - MY16 XC90 T8 Momentum, Magic Blue 176k FOR SALE - MY17 V60 T4 Power Blue. Previously:- 1997 V70 T5 exPolice; 2005 V50 2.0D; 2013 XC70 D5 |
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Jan 4th, 2020, 08:47 | #13 |
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New Internal Charger Required
So the dealer managed to look at it yesterday and called to say they had managed to disconnect the charger cable. The car requires a new internal charger as that caused the problem apparently. I was able to drive the car with the cable attached and get the car to charge the battery while driving so I am a little puzzled, since one would think it goes through the same charging unit. Perhaps not if the charging unit has to handle converting 230V AC to whatever the car requires in DC terms for charging, and maybe the current generated while driving and charging is DC already and therefore bypasses the faulty internal charger?
The units are on a 2 week back order from Volvo at the moment so I asked if it was driveable in the meantime but they said no, they have had to partially take the car apart to get the cable disconnected and the faulty unit out. That doesn’t sound cheap but it is the lease company’s issue. I will report back when I know more, like the total cost ! |
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Jan 27th, 2020, 15:45 | #14 |
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Finally Fixed and Quite Expensive
So I got the car back on Thurs 23 Jan having left it with them on 31 Dec and been quoted a 2 week back order lead time for the part on Fri 03 Jan, so overall 3 weeks without the car. Although it is a lease car I asked the dealer to let me have a copy of the invoice so I knew what the cost was.
He said that there had been quite a lot of communication with Volvo UK who had agreed to contribute to the cost of the parts. This is interesting because the car is 3.5 years old and outside the 3 Year / 60,000 mile warranty period even though it has only done 29,900 miles. He did say they have "had a few of these need replacing", so I wonder if there is a design fault and Volvo are quietly paying up to keep it quiet. Also why there is a backorder situation for the part. Anyhow the final costs came to £1090 billed to Volvo Warranty and £1125 billed to the lease company (both excluding VAT). Basically Volvo Warranty paid 60% of the replacement parts costs and the lease company paid 40%, but they also billed the lease company £499.00 for something unspecified on the invoice; it was a line item with no description; they didn't bill a similar line item to Volvo Warranty though. The two large part costs were £337.50 for a new "Charging connector" (the socket into which the plug is inserted - it is a new one on the car) and £927.00 for the Battery Charger OB ("onboard", I guess). There were a number of other line items for what look like consumable parts, some with descriptions and some without, which totalled £380.15 between the two parties, with Volvo Warranty paying more, plus the previously described £499.00 charge just for the leasing company. The invoice included a request to look at a squeaky rear brake but I couldn't identify any specific costs related to that. Total cost overall was therefore £2214.79 + VAT = £2657.75. Ouch. I'm glad I don't have to pay that privately. All seems well and it charges and releases OK from a 13A socket and a fixed 32A charging station so far. |
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Dec 4th, 2021, 20:49 | #15 |
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Last Online: Dec 13th, 2021 00:34
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Location: Halifax
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XC90 charging cable stuck
This happened twice. The first time I travelled to the dealer with the cable stuck in the port. It required service and then a worked fine until the first freezing temperature.
This time I heated the charge port with a hair dryer, and it then worked normally. Presumably moisture gets into the mechanism that freezes ? Condensation ? |
Apr 17th, 2024, 08:58 | #16 |
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Last Online: Apr 17th, 2024 09:00
Join Date: Sep 2022
Location: Durham
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Locked in charger cable
Hi Guys,
Noted the dealer's costs for this, terrifying especially as my charger cable locked itself in last week! I got Volvo Assist to come out (£160) as I thought this needed specialist attention. The Volvo technician, was a good guy but his commentt of "to be honest I'm winging this. Seen a few of these on XC40 and XC60 hybrids but not XC90s" did'nt fill me with confidence. I think this forum disputes that claim. Anyway, cut to the chase Chris. You cannot get to the locking pin without removing the inner NSF wheel arch, popping out charger surround (relatively easy) and then you can unscrew the charger port from the inner wheel arch. The locking pin mechanism sits on top of the charger and is a component part. In my case, the locking mechanism was clearly at fault as you could hear it and see it lock in place and cut the engine even without a cable in place and it was hot to the touch (This all started when my garage mains tripped which I just reset and thought nothing of it until I tried to remove the charge cable). XC90 T8 2018 Inscription Pro. Silver The Volvo technician was all for taking it to the nearest dealer. I said lets just disconnect the locking mechansim electric cable. Car worked and is still working fine. Just cant (well, scared of plugging in to charge it) charge it from mains. It took us 60 minutes to diagonse the problem and that included pushing the car out of my garage, jack the car up, removing wheel etc. It will take no more than 5 minutes to replace the part (held in by 2 screws and disconnect a cable). This is why I'm loothe to take into a main dealer who will make a **** and bull story up of what they had to do AND CHARGE A FORTUNE! I am now trying to get the component part locking mechanism without much luck so far, suspect I wil have to replace with a charge cable port assembly! Anyone who can suggest where I can get parts be appreciated. |
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