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S60 & V60 '11-'18 / XC60 '09-'17 General Forum for the P3-platform 60-series models |
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2012 XC60 Water leak in roofViews : 7593 Replies : 29Users Viewing This Thread : |
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May 31st, 2019, 08:42 | #21 |
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BTW - in the past few months my alarm has been going off for no reason so am now suspecting that leaking water may be the cause of it. Attach my windscreen markings that show it's a Volvo one.
I did some tests with water and pusging out the windscreen: https://youtu.be/FRlJCP0P954 I have also contacted Volvo customer care as well as dealers. Dealers in Scotland (Perth) offered to have a look at it for £76 p/h plus who knows how much it would cost to rebond the windscreen. Contacted TMS Volvo dealer in Hinckley, they've spoken to Volvo and will rebond the windscreen FREE as a good will plus will look into the ingress problem further. This is going to be a 300 miles one way drive to fix it but these guys have always been superb when it comes to Volvo service unlike my local Edinburgh dealer so this is my only option and will cost £80 of diesel. Last edited by davss; May 31st, 2019 at 11:41. |
May 31st, 2019, 11:48 | #22 |
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More photos that failed to upload for some reson.
Another video here https://youtu.be/PCr10joBFOI + an interesting post explaing additional risks caused by windshield bonding issue: https://volvoforums.com/forum/volvo-...10-xc60-67995/ Last edited by davss; May 31st, 2019 at 12:49. |
Sep 23rd, 2019, 09:41 | #23 |
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So, I got confirmation from VCUK that they will pay for the re-bonding, although when I mentioned who would pay if the screen cracked while been removed, they suggested that I would, as that would normally only happen if the screen has some chips or small cracks, which mine doesn't. What I didn't ask (as I didn't want to push it, at the moment) is if they should be responsible for all the water marks left on the roof lining, and what happens if I was to get any electrical issues as result of the water ingress, although I'm sure they would make it impossible for me to prove it. Has anyone got anything more than the re-bonding, and has anyone had any electrical issues as a result of the water ingress?
Cheers.
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Sep 24th, 2019, 12:55 | #24 | |
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Oct 9th, 2019, 02:00 | #25 |
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Posted this on on the sticky link but didn't get much response - any thoughts please
After all the rain this week the small dribble down both sides of the windscreen turned into a swimming pool in the ns foot well and drips from the top of the trim between the pillar and the head lining. Off to the dealer who have been servicing my car hoping for help to solve this well known problem. Well their reaction was never heard really of this but you can book it in for one to two days of testing at a cost of £90 before we ask Volvo to pay for this! If I have to pay for this repair what have you paid and which company do you recommend? |
Oct 9th, 2019, 13:36 | #26 |
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Hi, I had the same reaction, so I emailed Volvo UK to confirm who should be responsible, and they agreed to cover the cost. I know have it in writing, and with a refence number.
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Oct 9th, 2019, 23:40 | #27 |
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Oct 10th, 2019, 08:54 | #28 |
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yes. Just in case, I sent them a couple of pictures of the water marks on the roof lining, although I'm sure there are very aware of the issue.
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Nov 25th, 2019, 08:06 | #29 |
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Hi Joey,
I seem to have the same problem on my xc60 2011. took the A-pillar trim off (passenger side) and there was water down it. I poured water into the sunroof tray and it ran freely through the pipe but what i did notice is that some dripped out along the side of the head lining where the A-pillar meets the roof lining. You mentioned you took the head lining off. Can you give me some pointers on the procedure of taking this off. Thanks |
Dec 5th, 2019, 00:04 | #30 |
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Well after a little email tennis with Volvo they kindly agreed to a goodwill gesture and offered to pay for the re- bonding of the windscreen. (but not the cost of a new screen if it was damaged on removal)
After an aborted visit to the dealers because they forgot to book the glass specialist, it was finally sorted today. Screen came out no problem and was refitted in about 40 - 45 mins. A big thank you to all on this forum for you advise regarding this and other faults. For anyone in the Sheffield area the company Volvo use are a small local firm called BEE Windscreens. |
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