General: Car Wash Gave Away Wife's Key: Do You Have It? (Ipswich)

[Polestar Pete]

This is assuming that the car wash has liability insurance and you're able to speak with someone with some level of authority.

The likelihood is that no one will take responsibility and when pressed will blame someone who has moved on or returned to their homeland to look after their mother or somesuch (assuming you can pin someone down to talk to, of course).

You could also aim your liability claim at Morrisons, but as is probably stated in the car park signage, vehicles are left at the owners risk.

I think the only course of action is to report this to the police, get the reference number and get compensated through your own insurance (assuming that giving your key to a stranger in a car park is covered).

Thankfully, this doesn't happen very often, but it's still a big risk and I have to admit that I worry more about the car's paintwork than having car keys stolen in the days when I occasionally used these car washes.