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XC40 - Ordering and build/delivery wait

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Old May 4th, 2018, 12:05   #1
abby606
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Default XC40 - Ordering and build/delivery wait

I ordered an XC40 over two months ago and after a month of waiting (and hearing nothing), my order was cancelled by Volvo.

I ordered again just over a month ago with another dealer and yet again have heard nothing.

Is anyone else having issues with ordering? This is the first time I've bought a new car and of course a new car from Volvo and I'm really not happy with the service.

I get they are overwhelmed with orders but I don't see why I can't be kept in the loop - I mind not being told what's going on more than I'd mind being told there is a delay.

More to the point of my thread - please share your experience of timelines between ordering, getting some sort of confirmation, a build date, a VIN, a delivery date, whatever so I can try and gauge my wait.

I'm guessing getting a VIN will help as I don't need the dealer to keep me updated then.
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Old May 4th, 2018, 12:24   #2
Acer
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Quote:
Originally Posted by abby606 View Post
I ordered an XC40 over two months ago and after a month of waiting (and hearing nothing), my order was cancelled by Volvo.

I ordered again just over a month ago with another dealer and yet again have heard nothing.

Is anyone else having issues with ordering? This is the first time I've bought a new car and of course a new car from Volvo and I'm really not happy with the service.

I get they are overwhelmed with orders but I don't see why I can't be kept in the loop - I mind not being told what's going on more than I'd mind being told there is a delay.

More to the point of my thread - please share your experience of timelines between ordering, getting some sort of confirmation, a build date, a VIN, a delivery date, whatever so I can try and gauge my wait.

I'm guessing getting a VIN will help as I don't need the dealer to keep me updated then.
Moderators please create an XC40 section!
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Old May 4th, 2018, 12:40   #3
abby606
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Originally Posted by Acer View Post
Moderators please create an XC40 section!
Yeah sorry, it's difficult to decide where this should fit in and find an XC40 specific audience.
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Old May 4th, 2018, 13:45   #4
anton differing
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...and change this one to "V40/CC", which is how Volvo itself labels the cars.
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Old May 4th, 2018, 18:06   #5
GuidoBrunetti
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Default Dedicated XC40 forum needed

Hear hear!

The moderators are curiously silent on this issue. The XC40 is the first example of a completely new Volvo platform so it seems obvious that it should have a dedicated section. Posts are popping up on this area and others because people don't know where to address their questions, concerns and news. If there's a good reason why you believe a new section isn't needed then please tell us.
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