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C30 / S40 & V50 '04-'12 / C70 '06-'13 General Forum for the P1-platform C30 / S40 / V50 / C70 models |
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poor customer relationsViews : 1956 Replies : 13Users Viewing This Thread : |
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Mar 28th, 2007, 12:29 | #11 |
Junior Member
Last Online: Dec 27th, 2007 19:55
Join Date: Oct 2006
Location: Edinburgh
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I don't know whether anyone from Volvo UK monitors this forum, but it would surely be worth their while to do so, I agree. People may still be buying their products now, but what about repeat sales? How many are buying their first Volvo and vowing never to get another? How many have been loyal Volvo customers for years, and are now deciding to go elsewhere? Once the image of the brand is tarnished, it can take a long time and huge amount of effort to repair the damage. The time to act is now, when it is still (presumably) a relatively small problem.
I'm a first-time Volvo buyer. I've had the car (S40 2.0D SE ex-demo) for 9 months now, and I can't shake the feeling that I've made a mistake. At this stage it's extremely unlikely that I'd buy another Volvo, and it's even doubtful that I'll keep the car for the three years or so that I usually keep a car from new. |
Mar 28th, 2007, 13:38 | #12 |
Junior Member
Last Online: Jan 12th, 2012 13:42
Join Date: Jan 2007
Location: Bedford
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I know what you mean. I've not had any significant problems with my V50 (quickly taps wooden desk) but too many people are having too many problems.
I'm in the market for a new second car and the C30 fits the bill perfectly. I like the way it looks, the spec and the safety features but I am not considering getting one |
Mar 28th, 2007, 15:00 | #13 | |
Roary The Racing Car.
Last Online: Jul 18th, 2014 10:00
Join Date: Oct 2006
Location: mid area
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Quote:
I won't be surprised Shandy if he losses his interest in Volvo for good after all he has been through. Cheers |
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Mar 28th, 2007, 16:03 | #14 |
0's and 1's
Last Online: Yesterday 13:04
Join Date: Nov 2006
Location: -
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Just ask Lancia, who had to pull out of the UK, FIAT or Alfa Romeo whose residuals are still on the floor from the 70's.
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