Vida/Dice.... Help!

mudman · Mar 8th, 2013, 17:21

Hi all,
read through all related posts on here before posting yet another vida/dice thread. Just hope someone can shed some light on this for me.
I bought the kit from ebay last week complete with the vida2012a disc in the hope of resetting the srs light on the dash of my 2004 V40 Diesel Sport.
The software is firing up great but there seems to be a problem with the dice itself, vida can see when I connect dice and knows when I've disconnected but when I run the test communication tool it throws out an error, telling me the CARB plug connected and LED is OK but has errors on Flash internal/external, PC/BT loopback and the RAM external/internal. So no communication is being made with the car at all. I also noticed the lights on the unit are all blue even the flashing usb status one which the sticker states should be yellow, is this normal.
Please someone help!!!!

gatos · Mar 8th, 2013, 17:50

Quote:

Originally Posted by mudman

Hi all,
read through all related posts on here before posting yet another vida/dice thread. Just hope someone can shed some light on this for me.
I bought the kit from ebay last week complete with the vida2012a disc in the hope of resetting the srs light on the dash of my 2004 V40 Diesel Sport.
The software is firing up great but there seems to be a problem with the dice itself, vida can see when I connect dice and knows when I've disconnected but when I run the test communication tool it throws out an error, telling me the CARB plug connected and LED is OK but has errors on Flash internal/external, PC/BT . and the RAM external/internal. So no communication is being made with the car at all. I also noticed the lights on the unit are all blue even the flashing usb status one which the sticker states should be yellow, is this normal.
Please someone help!!!!

No, that does not sound right. Have you tried contacting the seller?

Either there is something wrong with the hardware or the firmware. Can you check what version firmware you have? I have personally upgraded to Firmware version 5.6.1
https://www.volvotechinfo.com/siteContent/dicefw561.exe

However, don't do this yet, as the seller may blame you for doing so and refuse a return. Contact him fist and see what he has to say.

Another question though. What operating system are you using and which version of IE?

mudman · Mar 8th, 2013, 18:02

Thanks gatos was hoping you would see this.
Using a fresh install of XP Pro with IE8. Just checked in the Dice Diagnostic Application software and its saying hardware version 2.2.3 and firmware version 2.7.1??? Have also contacted the seller this afternoon so fingers crossed.

Thanatos · Mar 8th, 2013, 18:44

Vida 2012a will need the latest firmware to work

Or the one on the DVD even

gatos · Mar 8th, 2013, 18:52

I had some issues when I moved from 2011D to 2012B version and upgrading the Firmware sorted everything out. So see what the seller says and if he says it is ok to upgrade the firmware, then go ahead and just do it. Link for it is above.

Let us know how you get on with it.

SonyVaio · Mar 8th, 2013, 18:52

You can get firmware 5.6.2 from 2012B, I've just upgraded to this firmware last week and someone is kindly giving me 2012D which may have an even newer firmware.

I currently use Win7 Enterprise, IE10 and VIDA 2012B and all works fine for me.

chomerly · Mar 8th, 2013, 19:00

I'd just like to add that there are a lot of, what I can only describe as, poor quality rip offs of these devices on eBay and I dread reading threads with VIDA/DICE issues on the heading.

Can I ask how much it cost and if you have a photo of it?

SonyVaio · Mar 8th, 2013, 19:10

All you can do is read the feedback and get one from a more reputable seller, it is worth paying a little more if required and getting a good one than saving a few quid and getting a dud with all the hassle that goes along with it.

mudman · Mar 8th, 2013, 19:23

Have had a reply from the seller and agrees it is possibly faulty and is more than happy for me to try and update, if it doesn't work to send back for a refund. I paid 125 pound delivered and to be honest thought all the Chinese knock offs would be the same, should have known better.... Have downloaded the firmware link from gatos link but not sure how to get it onto the device?

Thanatos · Mar 8th, 2013, 19:29

To get it in to the device go to the car with the laptop and plug in the dice start the dice firmware update under dice in the program's menu

In there you select the device then press ... To browse for the firmware then click update

Mar 8th, 2013, 17:21	#1
mudman New Member Last Online: Jun 8th, 2015 10:05 Join Date: Nov 2012 Location: Downham Market	Vida/Dice.... Help! Hi all, read through all related posts on here before posting yet another vida/dice thread. Just hope someone can shed some light on this for me. I bought the kit from ebay last week complete with the vida2012a disc in the hope of resetting the srs light on the dash of my 2004 V40 Diesel Sport. The software is firing up great but there seems to be a problem with the dice itself, vida can see when I connect dice and knows when I've disconnected but when I run the test communication tool it throws out an error, telling me the CARB plug connected and LED is OK but has errors on Flash internal/external, PC/BT loopback and the RAM external/internal. So no communication is being made with the car at all. I also noticed the lights on the unit are all blue even the flashing usb status one which the sticker states should be yellow, is this normal. Please someone help!!!!

Mar 8th, 2013, 18:02	#3
mudman New Member Last Online: Jun 8th, 2015 10:05 Join Date: Nov 2012 Location: Downham Market	Thanks gatos was hoping you would see this. Using a fresh install of XP Pro with IE8. Just checked in the Dice Diagnostic Application software and its saying hardware version 2.2.3 and firmware version 2.7.1??? Have also contacted the seller this afternoon so fingers crossed. Last edited by mudman; Mar 8th, 2013 at 19:01.

Mar 8th, 2013, 18:44	#4
Thanatos VOC Member Last Online: Sep 11th, 2019 14:36 Join Date: Aug 2008 Location: Blackpool	Vida 2012a will need the latest firmware to work Or the one on the DVD even __________________ Classicswede quote " I knew I had not done the bolts up." http://www.volvoforums.org.uk/showthread.php?t=159255

Mar 8th, 2013, 18:52	#5
gatos Premier Member Last Online: Nov 15th, 2022 21:34 Join Date: Apr 2010 Location: London / Essex	I had some issues when I moved from 2011D to 2012B version and upgrading the Firmware sorted everything out. So see what the seller says and if he says it is ok to upgrade the firmware, then go ahead and just do it. Link for it is above. Let us know how you get on with it. __________________ Current car: 2002 S40 1.9D, 1992 240SE Nullius in Verba

Mar 8th, 2013, 19:00	#7
chomerly Senior Member Last Online: Aug 10th, 2016 10:05 Join Date: Jun 2012 Location: Wolverhampton	I'd just like to add that there are a lot of, what I can only describe as, poor quality rip offs of these devices on eBay and I dread reading threads with VIDA/DICE issues on the heading. Can I ask how much it cost and if you have a photo of it? __________________ 1999 V40 1.9T4

Mar 8th, 2013, 18:52	#6
SonyVaio VOC Member Last Online: Feb 26th, 2016 19:58 Join Date: Aug 2011 Location: Exmouth	You can get firmware 5.6.2 from 2012B, I've just upgraded to this firmware last week and someone is kindly giving me 2012D which may have an even newer firmware. I currently use Win7 Enterprise, IE10 and VIDA 2012B and all works fine for me.

Mar 8th, 2013, 19:10	#8
SonyVaio VOC Member Last Online: Feb 26th, 2016 19:58 Join Date: Aug 2011 Location: Exmouth	All you can do is read the feedback and get one from a more reputable seller, it is worth paying a little more if required and getting a good one than saving a few quid and getting a dud with all the hassle that goes along with it.

Mar 8th, 2013, 19:23	#9
mudman New Member Last Online: Jun 8th, 2015 10:05 Join Date: Nov 2012 Location: Downham Market	Have had a reply from the seller and agrees it is possibly faulty and is more than happy for me to try and update, if it doesn't work to send back for a refund. I paid 125 pound delivered and to be honest thought all the Chinese knock offs would be the same, should have known better.... Have downloaded the firmware link from gatos link but not sure how to get it onto the device?

Mar 8th, 2013, 19:29	#10
Thanatos VOC Member Last Online: Sep 11th, 2019 14:36 Join Date: Aug 2008 Location: Blackpool	To get it in to the device go to the car with the laptop and plug in the dice start the dice firmware update under dice in the program's menu In there you select the device then press ... To browse for the firmware then click update __________________ Classicswede quote " I knew I had not done the bolts up." http://www.volvoforums.org.uk/showthread.php?t=159255

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