My Volvo?

tem · Jul 2nd, 2016, 11:19

Does anyone have problems logging in today?
Thanks,

tem.

familymangreg · Jul 2nd, 2016, 12:02

Yes, have just tried and I can't login either. I've seen this happen at weekends before, give it time and it will come back up.

:wq

neon · Jul 2nd, 2016, 12:32

It went down yesterday and all I get now is a screen saying Sorry!

Mezza · Jul 3rd, 2016, 12:10

Still down today - techies away for the weekend so they can't turn the server off and on again.

Lexman8 · Jul 3rd, 2016, 13:00

It's a fairly hopeless system all round. Seems to be something the marketing boys dreamt up and got implemented on a shoestring budget. It clearly doesn't integrate well with other Volvo systems, particularly Production Control.

There are numerous reports of cars being delivered to owners while My Volvo shows them still on order or in production or shipping or...

Currently it shows my car as arriving weeks after what the dealer is telling me. It was supposed to go into production on 1 July but My Volvo isn't showing this.

Perhaps stupidly, I'm tending to believe the dealer (for once).

Lexman8 · Jul 3rd, 2016, 13:05

Quote:

Originally Posted by Mezza

Still down today - techies away for the weekend so they can't turn the server off and on again.

Yeah, but that's implying it works in real-time with other applications.

It seems to have all the hallmarks of a 1980's batch update system.

tem · Jul 3rd, 2016, 14:32

The reason that I wanted to back into My Volvo was to look at a special offer on a tow bar mounted bike rack. I think that it was reduced by £75?
Not for me, but my son.

tem.

AngryScot · Jul 3rd, 2016, 16:58

My local dealer never bothers responding when I try to get the special offers through them. I know it works as they did for the battery offer a few months back but apart from that they've never bothered to get back to me.

tem · Jul 3rd, 2016, 17:49

Quote:

Originally Posted by AngryScot

My local dealer never bothers responding when I try to get the special offers through them. I know it works as they did for the battery offer a few months back but apart from that they've never bothered to get back to me.

The main problem, we know more than the dealers about these special offers.
I had a problem when the rubber mats were on offer and my dealer did not know about it.
I had to contact Volvo Customer Services, who phoned my dealer and within no time, I got the mats at the special price.
Plus a big apology, for not knowing.

If you have a contact within your Parts Department, then I suggest that you copy/paste the offer that you want to them.

tem.

eax · Jul 4th, 2016, 12:18

Still down today. Tempted to call Volvo UK to ask whats going on!

Jul 2nd, 2016, 11:19	#1
tem Premier Member Last Online: Apr 9th, 2021 11:52 Join Date: Sep 2006 Location: Scottish Highlands	My Volvo? Does anyone have problems logging in today? Thanks, tem. __________________ MY17 V90 D4 Momentum, Magic Blue, Amber, 12.3" Display, Winter Plus, Rear Camera, Privacy Glass.

Jul 2nd, 2016, 12:02	#2
familymangreg Premier Member Last Online: Apr 14th, 2024 21:17 Join Date: Apr 2010 Location: York	Yes, have just tried and I can't login either. I've seen this happen at weekends before, give it time and it will come back up. :wq __________________ MY21 XC90 B5D R-Design Pro, Pine Grey + blonde, all options except 3rd row aircon and nubuck headlining. Prev: XC90 D5 PP, Osmium + Charcoal + Metal Mesh. 4C air, Xenium + BLIS, Winter + HUD, Family, Tow bar, Sub, CarPlay

Jul 3rd, 2016, 14:32	#7
tem Premier Member Last Online: Apr 9th, 2021 11:52 Join Date: Sep 2006 Location: Scottish Highlands	The reason that I wanted to back into My Volvo was to look at a special offer on a tow bar mounted bike rack. I think that it was reduced by £75? Not for me, but my son. tem. __________________ MY17 V90 D4 Momentum, Magic Blue, Amber, 12.3" Display, Winter Plus, Rear Camera, Privacy Glass.

Jul 2nd, 2016, 12:32	#3
neon Premier Member Last Online: Apr 2nd, 2023 10:37 Join Date: May 2016 Location: Yorkshire	It went down yesterday and all I get now is a screen saying Sorry!

Jul 3rd, 2016, 12:10	#4
Mezza Member Last Online: Oct 17th, 2016 19:06 Join Date: Jul 2012 Location: Thame	Still down today - techies away for the weekend so they can't turn the server off and on again.

Jul 3rd, 2016, 13:00	#5
Lexman8 Premier Member Last Online: Yesterday 15:24 Join Date: Feb 2016 Location: Yorkshire	It's a fairly hopeless system all round. Seems to be something the marketing boys dreamt up and got implemented on a shoestring budget. It clearly doesn't integrate well with other Volvo systems, particularly Production Control. There are numerous reports of cars being delivered to owners while My Volvo shows them still on order or in production or shipping or... Currently it shows my car as arriving weeks after what the dealer is telling me. It was supposed to go into production on 1 July but My Volvo isn't showing this. Perhaps stupidly, I'm tending to believe the dealer (for once).

Jul 3rd, 2016, 16:58	#8
AngryScot Member Last Online: Jun 28th, 2017 22:39 Join Date: Jan 2016 Location: Scotland	My local dealer never bothers responding when I try to get the special offers through them. I know it works as they did for the battery offer a few months back but apart from that they've never bothered to get back to me.

Jul 4th, 2016, 12:18	#10
eax Junior Member Last Online: Jul 10th, 2023 23:02 Join Date: Feb 2016 Location: Rochester	Still down today. Tempted to call Volvo UK to ask whats going on!

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