Sensus update leads to bonnet catch problem - Page 2

Chief inspector · Feb 24th, 2018, 22:14

What are you suggesting they did?

The way I read it yourbonnet catch was one cycle away from failing and the ATS when they opened it.

They didn’t handle it properly though, they should have explained the update risk, then phoned to advise your bonnet catch had failed and what did you want to do with it.

I dont really see how they could have broken it doing a software update - and a battery disconnect by the sound of it.

Clan · Feb 24th, 2018, 22:32

Quote:

Originally Posted by Chief inspector

What are you suggesting they did?

The way I read it yourbonnet catch was one cycle away from failing and the ATS when they opened it.

They didn’t handle it properly though, they should have explained the update risk, then phoned to advise your bonnet catch had failed and what did you want to do with it.

I dont really see how they could have broken it doing a software update - and a battery disconnect by the sound of it.

They would have had to open the bonnet to fit the battery charger during the long software updates .

Voltan · Feb 24th, 2018, 23:49

The Sensus update requires three pieces of software if you do not have Sensus 3 installed before the map install upgrade. Sensus 3 is the infotainment version that can display bar charts (Trip Statistics) showing fuels consumption. £60 is a very fair price for the two map upgrade software components alone as many have paid more.

Perhaps you have had to pay for a Sensus 3 upgrade?

Cozza · Feb 25th, 2018, 09:22

Mmmm strange because I do have Sensus v3.0 installed so not sure why it needs 3 separate updates

Cozza · Feb 26th, 2018, 21:45

Well, the garage came good. Bonnet micro switch and bonnet cable replaced without charge. Maybe an unfortunate set of circumstances that both failed while in the garage but appreciated that I didn’t have to get into a messy discussion/dispute.

Feb 24th, 2018, 22:14	#11
Chief inspector Master Member Last Online: Mar 11th, 2022 08:02 Join Date: Feb 2015 Location: Global Village	What are you suggesting they did? The way I read it yourbonnet catch was one cycle away from failing and the ATS when they opened it. They didn’t handle it properly though, they should have explained the update risk, then phoned to advise your bonnet catch had failed and what did you want to do with it. I dont really see how they could have broken it doing a software update - and a battery disconnect by the sound of it. __________________ 2018 V90 Momentum Pro

Feb 24th, 2018, 23:49	#13
Voltan Senior Member Last Online: Aug 1st, 2023 22:34 Join Date: Aug 2012 Location: Scotland	The Sensus update requires three pieces of software if you do not have Sensus 3 installed before the map install upgrade. Sensus 3 is the infotainment version that can display bar charts (Trip Statistics) showing fuels consumption. £60 is a very fair price for the two map upgrade software components alone as many have paid more. Perhaps you have had to pay for a Sensus 3 upgrade? __________________ MY19 XC60 D4

Feb 25th, 2018, 09:22	#14
Cozza Cozza Last Online: Apr 9th, 2024 19:42 Join Date: Mar 2006 Location: Kirkcaldy	Mmmm strange because I do have Sensus v3.0 installed so not sure why it needs 3 separate updates

Feb 26th, 2018, 21:45	#15
Cozza Cozza Last Online: Apr 9th, 2024 19:42 Join Date: Mar 2006 Location: Kirkcaldy	Well, the garage came good. Bonnet micro switch and bonnet cable replaced without charge. Maybe an unfortunate set of circumstances that both failed while in the garage but appreciated that I didn’t have to get into a messy discussion/dispute.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)