Screen Oddity

Orwelian · Jul 5th, 2021, 14:39

Has anyone had their screen do this? Top half of screen only, all the touch functions still work if you know where to touch the screen. Been into our dealer, they did a software update, didn't work, it will be going in again to be stripped down and a part fitted hopefully to sort it.

bluey_xc90 · Jul 5th, 2021, 15:04

Physically damaged screen which needs replacing...

Philip Fisher · Jul 5th, 2021, 15:18

Got to admire the dealer thinking a software patch is going to fix that......

Shepherdspie · Jul 5th, 2021, 15:30

Agree with bluey_xc90. Looks like impact damage or just failure of the LCD or hardware component controlling the LCD screen. If software update (reset) didn't work then physical damage is most likely cause. Looks like a mobile if you drop it.

Orwelian · Jul 5th, 2021, 15:39

Well I know nothing hit the screen, I had programmed a destination in the Nav, left the car unlocked for about 20 mins, went back to start my journey, found I needed my road atlas out of the boot!..

Rocinante · Jul 5th, 2021, 16:23

Quote:

Originally Posted by Orwelian

Well I know nothing hit the screen, I had programmed a destination in the Nav, left the car unlocked for about 20 mins, went back to start my journey, found I needed my road atlas out of the boot!..

I'm just being obtuse, but if you left the car unlocked for 20 minutes, how do you know nothing hit the screen ?

Presumably someone unbeknown to yourself could have entered your car and attacked the screen ?

Orwelian · Jul 13th, 2021, 10:37

And the answer is.....screen failure....new screen fitted.

Kenp8257 · Jul 13th, 2021, 10:56

Scary it failed just like that.....

Out of curiosity - did they say how much it would have cost if not covered by warranty?

Orwelian · Jul 13th, 2021, 16:13

£960 plus fitting.....ouch. If it had been the control module for replacement...£1800...

Kenp8257 · Jul 13th, 2021, 20:55

Gulp!!!!!

Jul 5th, 2021, 15:18	#3
Philip Fisher Premier Member Last Online: Yesterday 18:20 Join Date: Dec 2002 Location: Sheffield	Got to admire the dealer thinking a software patch is going to fix that...... __________________ Currently:- MY16 XC90 T8 Momentum, Magic Blue 174k miles. MY17 V60 T4 Power Blue. Previously:- 1997 V70 T5 exPolice; 2005 V50 2.0D; 2013 XC70 D5

Jul 5th, 2021, 15:30	#4
Shepherdspie Junior Member Last Online: Sep 22nd, 2021 08:54 Join Date: Jun 2021 Location: Richmond, North Yorkshire	Agree with bluey_xc90. Looks like impact damage or just failure of the LCD or hardware component controlling the LCD screen. If software update (reset) didn't work then physical damage is most likely cause. Looks like a mobile if you drop it. __________________ MY18 \| D5 XC90 R-Design \| Bursting Blue \| Full fine Nappa Leather \| Winter Plus \| Illumination \| Xenium MY22 \| B5 (D) XC90 Inscription \| Denim Blue \| 360 cameras \| Tinted windows \| Wireless phone \| Climate \| Lounge \| Delivery Sep 21

Jul 5th, 2021, 15:04	#2
bluey_xc90 Member Last Online: Mar 20th, 2024 13:38 Join Date: Feb 2009 Location: Essex	Physically damaged screen which needs replacing...

Jul 5th, 2021, 15:39	#5
Orwelian New Member Last Online: Jan 5th, 2023 10:08 Join Date: Jan 2008 Location: Suffolk	Well I know nothing hit the screen, I had programmed a destination in the Nav, left the car unlocked for about 20 mins, went back to start my journey, found I needed my road atlas out of the boot!..

Jul 13th, 2021, 10:37	#7
Orwelian New Member Last Online: Jan 5th, 2023 10:08 Join Date: Jan 2008 Location: Suffolk	And the answer is.....screen failure....new screen fitted.

Jul 13th, 2021, 10:56	#8
Kenp8257 Member Last Online: Yesterday 22:15 Join Date: Jan 2019 Location: LONDON	Scary it failed just like that..... Out of curiosity - did they say how much it would have cost if not covered by warranty?

Jul 13th, 2021, 16:13	#9
Orwelian New Member Last Online: Jan 5th, 2023 10:08 Join Date: Jan 2008 Location: Suffolk	£960 plus fitting.....ouch. If it had been the control module for replacement...£1800...

Jul 13th, 2021, 20:55	#10
Kenp8257 Member Last Online: Yesterday 22:15 Join Date: Jan 2019 Location: LONDON	Gulp!!!!!

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