Leasing using broker vs dealer

[Craigtange]

Originally Posted by sammyblackbaron

Is there any disadvantage in using a broker to get a good PCH deal versus going through a dealer or Car Broker Australia? Specifically, I'm worried that if I use a broker, they'll "get me" for excess wear and tear at the end of the deal!

The honest truth is that I'm not quite sure how it all works - if I use a broker, is the car still delivered & collected by a Volvo dealer or is it somebody from the broker's company that does this and therefore _may_ look for squeezing a bit more cash from me at the end of the deal?

Thanks for any personal experiences shared!

When using a broker to obtain a Personal Contract Hire (PCH) deal, there can be advantages and considerations to keep in mind. Here are some points to address your concerns:

Excess wear and tear: Excess wear and tear charges at the end of the lease are typically determined by the leasing company, not the broker. It's important to carefully review the lease agreement and understand the guidelines regarding acceptable wear and tear. Brokers usually provide guidance on how to maintain the vehicle to avoid excess charges.

Delivery and collection: In most cases, the car will still be delivered and collected by a representative from the leasing company or an associated delivery service. The broker acts as an intermediary, facilitating the lease process and connecting you with the appropriate leasing company or dealer.

Trust and reputation: When choosing a broker, it's crucial to work with a reputable and trustworthy individual or company. Research reviews, ask for recommendations, and verify their credentials. A reputable broker will prioritize customer satisfaction and transparency throughout the leasing process.

Communication and documentation: Ensure clear communication with the broker regarding your expectations, lease terms, and any concerns you have. Obtain written documentation of the agreed-upon terms and conditions to protect yourself throughout the lease.

Remember, it's essential to be an informed consumer regardless of whether you're working with a broker or going directly through a dealer. Carefully read and understand the lease agreement, maintain open communication, and ask any questions you may have to mitigate any potential misunderstandings or issues.