Warranty Advice

[ADBS65]

I pick my S60 D3 up on Monday, it has 2 months manufacturers waranty left to run. The car has a full Volvo service history and has done 40,000 miles. I have been offered an additional 12 months cover, using a Car Care Plan Ltd warranty, that will start when the manufacturers warranty ends for £150 (Should be £299?) Reading the cover provided it looks comprehensive. Anyone any experience of Car Care Plans, is it worth having?
Thanks Andy

[taylorc]

Have you checked directly with Car Plan to confirm that this is the best price because you may well get the cover cheaper, you could also compare with the other independent warranty companies to see if it's good value....
My daughter purchased a Warrantywise policy for her 2004 CVT Mini for £598, this covers her for 2 years with zero excess and a claim limit of £3000 (it also has some extra cover benefit such as the emissions system). You can also tailor the policy to suit your requirements so I would recommend shopping around as you may get better cover elsewhere.

[Clan]

Originally Posted by ADBS65

I pick my S60 D3 up on Monday, it has 2 months manufacturers waranty left to run. The car has a full Volvo service history and has done 40,000 miles. I have been offered an additional 12 months cover, using a Car Care Plan Ltd warranty, that will start when the manufacturers warranty ends for £150 (Should be £299?) Reading the cover provided it looks comprehensive. Anyone any experience of Car Care Plans, is it worth having?
Thanks Andy

Car Care plan have been working with volvo for many many years , so it is volvo approved , just read the small print and you will be fine ...

[ADBS65]

Ok, thanks for your advice I have taken out the car plan warranty, this will start when the manufacturers warranty runs out in May.
I have never had a car with a manufacturers warranty before, can I take my Volvo to a dealer and have them check it has up to date software, has been subject of recalls etc for free or would as I expect they charge for this? Is there anything I should request they do or has been done before the Volvo warranty runs out?
thanks
Andy

[Arianne]

If you have two months warranty left then the thing to do is get a Volvo dealer to do a thorough check of the car before the warranty expires. You didnt say whether you are buying the car from a volvo dealer or not. If it is a dealer then they should be happy to do this check for you. Otherwise I would take it to your nearest dealer, tell them that yiu have just bought the car and yiu are looking to check servicing costs with them and build a long term relationship. Then ask them to to the check. You also should use the remaining 6 to 8 weeks to spot anything wrong with the car.

All the best and enjoy your new car.

Arianne

[Clan]

Originally Posted by ADBS65

Ok, thanks for your advice I have taken out the car plan warranty, this will start when the manufacturers warranty runs out in May.
I have never had a car with a manufacturers warranty before, can I take my Volvo to a dealer and have them check it has up to date software, has been subject of recalls etc for free or would as I expect they charge for this? Is there anything I should request they do or has been done before the Volvo warranty runs out?
thanks
Andy

Volvo dealers do a free " health Check" you can ask for that , The only way to get the software updated is to have a volvo service where it is updated free as part of the service , except for the complete sensus infotainment system . To pay for just the software updates individualy as a seperate job would cost over £100 .Technicaly volvo dealers should not do an end of warranty check as such as it is against most manufacturers policy .
Regarding recalls they would automaticaly check those at your point of booking .

[craigv60]

I would double check and confirm that the warranty covers items such as the sensors on the DPF.

My own 2011 V60 D3 has been faultless, APART from when a pressure sensor on the DPF failed at 32,000 miles and 2 and a half years old.

This wasn't a problem, the car still ran and drove, BUT it took the Volvo main dealer three attempts and 6 days in the workshop to actually find the fault, because the fault code stored in the ECU was related to the EGR (exhaust gas recycling) system. The entire EGR and some pipework was replaced, and the car test driven for 80 miles and pronounced 'fixed' ... only for the problem to happen again.

This wasn't the fault of the mechanics - they're following factory procedure - but it's not always clear from the fault codes what the actual REAL problem is.

Because all this was under manufacturer warranty, I was fine, courtesy car etc etc but I estimate it cost around £2,000 in diagnostic time and parts before the fault was fixed.

For this reason, make sure the warranty covers you. It seems failing DPF sensors is a relatively rare occurence, but you don't want to be paying through the nose for it if it happens to you.

[tickedon]

My suggestion would be to book a service in before your warranty expires. Get everything sorted and checked then. I'm sure the dealer won't mind you asking for them to give it a good check over!

[ADBS65]

Originally Posted by Clan

Volvo dealers do a free " health Check" you can ask for that , The only way to get the software updated is to have a volvo service where it is updated free as part of the service , except for the complete sensus infotainment system . To pay for just the software updates individualy as a seperate job would cost over £100 .Technicaly volvo dealers should not do an end of warranty check as such as it is against most manufacturers policy .
Regarding recalls they would automaticaly check those at your point of booking .

Hi, I have it booked in for a free health check Friday at Volvo dealers and they have told me they will check software etc as part of this as I am a new customer. ?..

[ADBS65]

Originally Posted by tickedon

My suggestion would be to book a service in before your warranty expires. Get everything sorted and checked then. I'm sure the dealer won't mind you asking for them to give it a good check over!

Please see above....