|
700/900 Series General Forum for the Volvo 740, 760, 780, 940, 960 & S/V90 cars |
Information |
|
ClassicswedeViews : 2286 Replies : 30Users Viewing This Thread : |
|
Thread Tools | Display Modes |
Jul 11th, 2020, 08:59 | #1 |
Go redblock or go home
Last Online: Today 07:07
Join Date: Feb 2012
Location: UK
|
Classicswede
Has anyone had any issues with getting a refund from Dai at Classicswede?
He has always been my go to for Volvo parts as I've never had any issues with him but now I want a refund he isn't interested clearly. I sent the parts back and they arrived on the 30th of June a couple of days later I asked if they had arrived knowing full well they had and he said "I haven't seen them yet". I replied saying they were delivered to your address on your website and arrived on Tuesday 30th at 1:35pm signed for by someone with the surname Jones. He then replied a few days ago saying he has the items yet still no refund. He is now ignoring my PMs and I have sent an email which has been ignored too! Screenshot_20200701-155734_Chrome by Luke Ryland - Flickr2BBcode LITE It's not the only issue too, I bought KYB gas dampers for my brothers 360 who lives in New Zealand, when they arrived I didn't even look in the parcel and forwarded them on. My brother has messaged me this morning saying he has fitted them because he needs his car back on the road but Dai has in fact sent oil filled dampers! What do you propose to do about this too Dai!!! In my order I sent back I bought a cambelt tensioner https://www.classicswede.co.uk/Cam_b..._14201461.aspx Note the description says "quality Dayco"... so why did I receive a Mapco product? If this is how he treats loyal customers then he won't be getting any custom from me anymore. Luckily I paid with a credit card and the value was over £100 so if he hasn't refunded me by the end of the weekend I will be getting the bank involved and filling out a section 75 claim from. |
Jul 11th, 2020, 11:19 | #2 |
Premier Member
Last Online: Yesterday 23:27
Join Date: Dec 2010
Location: Midlands.
|
Nothing to do with any orders but I was interested in a set of leather seats 2 weeks ago with him replying he has a set.
Said he would send pictures but none sent over the previous weekend. I sent a PM on the Monday. Not had a reply, even though he has been on here since. James |
The Following User Says Thank You to volvo always For This Useful Post: |
Jul 11th, 2020, 11:35 | #3 | |
Experienced Member
Last Online: Yesterday 23:58
Join Date: Jun 2007
Location: L/H side
|
Quote:
__________________
My comments are only based on my opinions and vast experience . |
|
The Following User Says Thank You to Clan For This Useful Post: |
Jul 11th, 2020, 11:40 | #4 |
Trader Volvo in my veins
Last Online: Yesterday 21:53
Join Date: Dec 2004
Location: Anglesey
|
I honestly do not know what to say here.
We were mid discussion on something else at the same time. You emailed yesterday and due to no response within 24hrs here you are to complain! It can take upto 5 working days to see the refund on your account |
Jul 11th, 2020, 12:09 | #5 | |
Go redblock or go home
Last Online: Today 07:07
Join Date: Feb 2012
Location: UK
|
Quote:
No response on the non gas dampers or Mapco bearings I see. You also didn't reply to a couple of my messages in whatsapp even though you have clearly received them and the private messages. I have also spoken to Mark who said he had to constantly email you to get a refund. |
|
Jul 11th, 2020, 12:10 | #6 | |
Go redblock or go home
Last Online: Today 07:07
Join Date: Feb 2012
Location: UK
|
Quote:
|
|
Jul 11th, 2020, 12:14 | #7 |
Go redblock or go home
Last Online: Today 07:07
Join Date: Feb 2012
Location: UK
|
And another thing! All of the messages that I have sent you asking about the redund are conveniently the ones that have been ignored!
|
Jul 11th, 2020, 12:43 | #8 |
Trader Volvo in my veins
Last Online: Yesterday 21:53
Join Date: Dec 2004
Location: Anglesey
|
I honestly have no interest in getting involved in a tit for tat squabble. I had deleted all the forum messages from you after I last replied to you as I considered you someone who I would have no need to keep the messages from.
I had been waiting on the reply from you about the pedal box so I can then sort with you over the finances. Anyway very clear now you just wanted refunding to your car after the change of heart on the car |
Jul 11th, 2020, 13:15 | #9 |
Go redblock or go home
Last Online: Today 07:07
Join Date: Feb 2012
Location: UK
|
This thread has had the desired effect of you finally sending me a refund. You had already been told I cannot find the pedal box anywhere a few days ago and you had ignored that message too so I cannot see any reason for the delay in refunding.
I too have no interest in a tit for tat squabble but I do not appreciate being made out as a fussy bugger from not receiving a reply within 24 hours of your email when you had been ignoring all messages about the refund and had been active online. I'm glad the refund side is all sorted but still no explanation on the oil dampers and Mapco bearing. |
Jul 11th, 2020, 13:18 | #10 | ||
Premier Member
Last Online: Apr 15th, 2024 09:22
Join Date: May 2012
Location: Lakenheath
|
Quote:
Quote:
Granted the gas reduces bubbling in the oil but it also has a damping and cushioning effect itself so is able to damp minor undulations more effectively that just oil. That asaide, if the customer orders gas dampers that's what should have been sent.
__________________
Cheers Dave Next Door to Top-Gun with a Honda CR-V & S Type Jag Volvo gone but not forgotten........ |
||
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
Thread Tools | |
Display Modes | |
|
|