Problem with R/H Steering Wheel Buttons?

tem · Oct 6th, 2019, 18:41

When listening to the radio, I am able to move to the next station (FM1,2,3 etc), with the right selector button, but now I cannot select back, from FM2 to FM1, for example, with the left selector button.
I have tried it on FM,DAB and TuneIn and the left selector button does nothing.
The volume controls are working, as expected.

This problem only started today and wondered if anyone has an idea what has gone wrong?
Thank you.

tem.

Blueone · Oct 6th, 2019, 19:54

I have a similar problem with the centre button on the steering wheel right, which now does nothing. Voluma dna channel buttons OK though.

GTA SOL · Oct 6th, 2019, 20:04

Had this in my XC60. Sent it to dealer who replaced buttons/wiring etc under warranty and now the buttons work fine.

The service assistant said it is starting to become a common problem with XC60s - three were in that day to have the buttons fixed.

tem · Oct 6th, 2019, 21:12

I am on my way to the Netherlands, but will try and call into my dealer, in Inverness tomorrow.

3 year warranty expires on the 13th, but I do have the Volvo Extended Warranty, which commences on the 14th.
If I get a possible fault logged, then hopefully, there should be no problem under existing warranty.

tem.

Kenp8257 · Oct 7th, 2019, 09:33

Quote:

Originally Posted by Blueone

I have a similar problem with the centre button on the steering wheel right, which now does nothing. Voluma dna channel buttons OK though.

I've been having similar problems on my S90, MY17 D4

Centre ok button intermittently not wirking.

Local dealer said they've had to replace a few; its actually in the garage now being replaced under warranty

Steve XC60 · Oct 7th, 2019, 09:48

Same problem here. Generally only with the centre button of the right hand steering wheel controls. It is intermittent. Most of the time it works but sometimes it just stops working for no apparent reason.

Last time it stopped working I found a couple of long presses fixed it. But I have tried that on previous occasions and it did not fix it, so it may just have been pure coincidence.

I plan to get it sorted next time I am in. I have taken a video as I am sure next time I go in it will be working perfectly.

familymangreg · Oct 7th, 2019, 10:46

Same here, right hand steering wheel buttons started failing intermittently, took it to the dealer who weren't able to replicate at the time, but seemed quite aware of the issue and ordered/replaced the buttons under my extended warranty. All has been well so far.

I find it increasingly amusing that so many of us are experiencing the same issues over time! Every single issue I've had with the car (and there has been more than I would like now in a 3 year old car), has been experienced by many others on this forum.

:wq

tem · Oct 7th, 2019, 18:34

I called into my dealers this morning and spoke to the Service Manager.
He said that they have had several of the new 60 series, with a similar fault to mine and he thinks that the button/module will need to be replaced.

I will have to live with it, until it is convenient for me to get the fault rectified.

tem.

Davebbass · Oct 7th, 2019, 19:34

My V90 (2017 Inscription) did this a couple of months ago... it's just done it again this weekend. Centre and back button have failed. Car booked in at the dealer again on Wednesday for yet another button pack.

Kenp8257 · Oct 8th, 2019, 06:59

Quote:

Originally Posted by Davebbass

My V90 (2017 Inscription) did this a couple of months ago... it's just done it again this weekend. Centre and back button have failed. Car booked in at the dealer again on Wednesday for yet another button pack.

Have you already had the button pack replaced before? And the replacement set has now gone faulty?

Oct 6th, 2019, 18:41	#1
tem Premier Member Last Online: Apr 9th, 2021 11:52 Join Date: Sep 2006 Location: Scottish Highlands	Problem with R/H Steering Wheel Buttons? When listening to the radio, I am able to move to the next station (FM1,2,3 etc), with the right selector button, but now I cannot select back, from FM2 to FM1, for example, with the left selector button. I have tried it on FM,DAB and TuneIn and the left selector button does nothing. The volume controls are working, as expected. This problem only started today and wondered if anyone has an idea what has gone wrong? Thank you. tem. __________________ MY17 V90 D4 Momentum, Magic Blue, Amber, 12.3" Display, Winter Plus, Rear Camera, Privacy Glass.

Oct 6th, 2019, 20:04	#3
GTA SOL Junior Member Last Online: Jan 23rd, 2024 10:28 Join Date: Sep 2018 Location: Newcastle upon Tyne	Had this in my XC60. Sent it to dealer who replaced buttons/wiring etc under warranty and now the buttons work fine. The service assistant said it is starting to become a common problem with XC60s - three were in that day to have the buttons fixed. __________________ XC60 Inscription D5 PowerPlus MY18.5; Winter Pack; Intelesafe Assist; Keyless Entry; Tinted Windows; Apple Car Play; Tempa spare wheel

Oct 6th, 2019, 21:12	#4
tem Premier Member Last Online: Apr 9th, 2021 11:52 Join Date: Sep 2006 Location: Scottish Highlands	I am on my way to the Netherlands, but will try and call into my dealer, in Inverness tomorrow. 3 year warranty expires on the 13th, but I do have the Volvo Extended Warranty, which commences on the 14th. If I get a possible fault logged, then hopefully, there should be no problem under existing warranty. tem. __________________ MY17 V90 D4 Momentum, Magic Blue, Amber, 12.3" Display, Winter Plus, Rear Camera, Privacy Glass.

Oct 7th, 2019, 09:48	#6
Steve XC60 Structural member Last Online: Today 11:15 Join Date: Aug 2014 Location: South East	Same problem here. Generally only with the centre button of the right hand steering wheel controls. It is intermittent. Most of the time it works but sometimes it just stops working for no apparent reason. Last time it stopped working I found a couple of long presses fixed it. But I have tried that on previous occasions and it did not fix it, so it may just have been pure coincidence. I plan to get it sorted next time I am in. I have taken a video as I am sure next time I go in it will be working perfectly. __________________ XC60 Mk1 2011(61) Pan Roof XC60 Mk2 2018(67) Bigger Pan Roof

Oct 7th, 2019, 10:46	#7
familymangreg Premier Member Last Online: Apr 14th, 2024 21:17 Join Date: Apr 2010 Location: York	Same here, right hand steering wheel buttons started failing intermittently, took it to the dealer who weren't able to replicate at the time, but seemed quite aware of the issue and ordered/replaced the buttons under my extended warranty. All has been well so far. I find it increasingly amusing that so many of us are experiencing the same issues over time! Every single issue I've had with the car (and there has been more than I would like now in a 3 year old car), has been experienced by many others on this forum. :wq __________________ MY21 XC90 B5D R-Design Pro, Pine Grey + blonde, all options except 3rd row aircon and nubuck headlining. Prev: XC90 D5 PP, Osmium + Charcoal + Metal Mesh. 4C air, Xenium + BLIS, Winter + HUD, Family, Tow bar, Sub, CarPlay

Oct 6th, 2019, 19:54	#2
Blueone New Member Last Online: Nov 13th, 2021 16:28 Join Date: Oct 2011 Location: Suffolk	I have a similar problem with the centre button on the steering wheel right, which now does nothing. Voluma dna channel buttons OK though.

Oct 7th, 2019, 18:34	#8
tem Premier Member Last Online: Apr 9th, 2021 11:52 Join Date: Sep 2006 Location: Scottish Highlands	I called into my dealers this morning and spoke to the Service Manager. He said that they have had several of the new 60 series, with a similar fault to mine and he thinks that the button/module will need to be replaced. I will have to live with it, until it is convenient for me to get the fault rectified. tem. __________________ MY17 V90 D4 Momentum, Magic Blue, Amber, 12.3" Display, Winter Plus, Rear Camera, Privacy Glass.

Oct 7th, 2019, 19:34	#9
Davebbass Member Last Online: Apr 16th, 2024 00:19 Join Date: Jun 2019 Location: Holmfirth	My V90 (2017 Inscription) did this a couple of months ago... it's just done it again this weekend. Centre and back button have failed. Car booked in at the dealer again on Wednesday for yet another button pack.

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