Spotify update won’t install

[nu11eaf]

Originally Posted by weemark

Not sure what my phone has to do with it - I do not use Spotify on my phone, I manage it all through the iMac and the phone only comes into it when I log into my Spotify account to input the provided PIN code. And of course the phone doesn't come into it all all when you log into Spotify on Sensus using your account id and password. Plus absolutely nothing has changed on my Spotify account from when it was working fine before the app update - personally I think someone in their Software team in Sweden (who say the issue was fixed on 10 July) has failed to run the proper integration test against the hardware/operation system combination sitting in my car - and no doubt in a few others as well

Thought you were streaming from phone, I do not use spotify, never have and deleted the app from my Sensus, good old FM radio provides all the background noise I need.

[tem]

Originally Posted by nu11eaf

Thought you were streaming from phone, I do not use spotify, never have and deleted the app from my Sensus, good old FM radio provides all the background noise I need.

I deleted Spotify as well, but prefer to listen to Smooth Extra via TuneIn, rather than FM.

tem (old sod).

[weemark]

Heading towards a month now and my Spotify app still will not work - as yet no comeback from Volvo UK and I'm getting VERY frustrated

[taylora]

Entering a different user account was the only way I resolved mine. Worth signing up even just for a month and cancel the orginal account? It'll cost you a tenner max for running the two concurrently but gets it working. You'd need to use a different e-mail so I used my work address.

I can hear you now saying why should you have to create a new account to fix someone else's bad coding.... but it'll get you up an running which is maybe less of a pain that not having it at all. Your choice.

[DangerMUK]

As I said a fewe pages back since the update I can still login but its started buffering a lot more which is annoying, the older revision was better.

I know its a bit extreme but have you tried a factory reset of the system and then installing again? (Settings - Factory Reset)

I know you'd lose all your preferences and stuff but might be worth a go?

(I haven't tried this as I don't have the login issue but might be worth it?)

[weemark]

1) No dont want another account or email address!!

2) Yes full resets done after I took pics of all my prefs - battery disconnect etc etc

Nothing works to resolve this issue - am I the only one?

[taylora]

Changing account resolves the issue, well more a work around really. But you don't want to so looks like you're stuck.

[weemark]

Originally Posted by taylora

Changing account resolves the issue, well more a work around really. But you don't want to so looks like you're stuck.

And that's the point - y should I spend further time doing this when the problem has been caused by, and should be resolved by, Volvo. It's another niggle to add to the list that makes me start to think about changing the car

[taylora]

I agree with you....but it's one of those things, spend 10 minutes sorting it out yourself or weeks waiting for someone else to.

[weemark]

I'm not going to argue!! It's their issue not mine and until it's fixed my wife's purchase of an XC40 is on hold - they know that and if they can't fix it we'll go to one of the German marques