Other XC90 Problem: - Brand New XC90 Exec - Page 2

Ninja59 · Nov 27th, 2012, 10:08

I have to agree some of these things surely should of been apparent on PDI.

JohnL · Nov 27th, 2012, 11:22

For the vibration issue, would it be worth slackening the top engine mount and the bottom tie bar under the engine and then retightening, as these are both on slots, maybe they are preloaded somehow? make sure the vehicle is on a level floor and that the gear lever is in neutral with the handbrake on, if its in park it could give a false position of the engine/gearbox.
I know its under warranty but sometimes its better to do it yourself?
John

Blue693 · Nov 27th, 2012, 23:29

Just reject the car as it is so new. Volvo have had 10 years to get this car right - if you buy new and it's faulty, dump it back at the dealers and ask for another one.

You are right, a £40 grand motor should not be delivered in this condition.

I suspect that as Volvo are phasing the model out soon, they are making sure that they use up all the parts they have in store irrespective of age and condition.

Chris N · Nov 28th, 2012, 08:05

Quote:

Originally Posted by TruckbusUK

Not really the car thats the issue, but the crap or non existant PDI done by the dealer IMO!

Found out yesterday one of the headphones that come with the rear seat DVD doesn't work as well so you could be right. Poor PDI from the dealer.

It goes back today to be looked at.

reggie59 · Nov 30th, 2012, 21:40

Quote:

Originally Posted by XC9012

Have owned for eight weeks now and it has been back to dealers for the following:-
Squeaky drivers seat(leather rubs against the plastic surround)-cannot fix,
Lag in pull away from stationary-marginally fixed,
vibration in engine-steering until reach top gear and cruising at steady speed-marginally fixed by update (apparently too much drive sent to rear wheels by computer!!),
These are all annoying on the top of the range car and suggested they have done all they can-can anyone help please on any of the items.Other than that it is an excellent car having owned an XC70 for 4 years from new and just fancied a change.

I bought a fy10 in march 2010. It has the three 'features' described above. I complained about 'noises' at first services. When i got the car back, the dealer had forgotten a spreay to lubricate leather in the car. Volvo must know it and spray the interior when complaints. That xc90 makes so many noise (dashboard, seats, suspensions, brakes) ... Does not bother my wife but drives me nuts. So, gave it to her and bought a bwm 5 series for myself. What a pleasure... No noises.

paultyler1 · Dec 1st, 2012, 12:45

There only sems to be negative comments on this thread so I'll post my positive one.

Picked up my MY13 Executive a month ago from Volvo export. Absolutely no problems. No squeaks, rattles or any other PDI failures. Polite staff, nothing was too much trouble for them (or at least they gave that impression, which is what counts).

This is my 5th Volvo and, so far, the best.

reggie59 · Dec 3rd, 2012, 18:17

Quote:

Originally Posted by paultyler1

There only sems to be negative comments on this thread so I'll post my positive one.

Picked up my MY13 Executive a month ago from Volvo export. Absolutely no problems. No squeaks, rattles or any other PDI failures. Polite staff, nothing was too much trouble for them (or at least they gave that impression, which is what counts).

This is my 5th Volvo and, so far, the best.

If it is your 5th volvo, you are probably so used to them you do not hear them. It is like planes. Coming from an audi, it was painful.
Do not get me wrong, we are happy with the car especially as a x5 would have cost twice what we paid..

Carrizos · Dec 6th, 2012, 09:09

Mine is 53 plate so a different generation but the only interior noise I have is a very slight rub from the steering wheel when going to full lock at very slow speeds. No panel noise no squeaky seats or noises from the engine. People who own newer cars of other makes have commented on how quiet it is. With a brand new car I would be sending it back for a replacement rather than to be looked at, offer to make your dissatisfaction more public than just these forums if they are resistant to replacing.

Chris N · Dec 9th, 2012, 07:54

Just a quick update on my issues. I dropped the car off a planned and they had it for a week.

The front subframe mounts were changed and I had the Polestar upgrade fitted to try and smooth it out.

The vibration throught the floor and pedals has all but gone. The vibration through the steering wheel is still present. If you hold the wheel for a period of time, it will give you pins and needles in your hands it's that bad.

I had an 2009 "59" plate XC90 than I ran from new up until last Thursday and I never had this issue. Yes, I had the normal D5 vibrations on tick over etc, but not to the point it makes your hands tingle.

The loan car I had for a week, a 2012 XC90 drove perfectly, If they can get mine to drive as good as that one, I would be more than happy.

It's now booked in to my local dealer this Wednesday for them to investigate.

XC9012 · Dec 9th, 2012, 15:37

Have now had car back three weeks from dealers after four visits, got Volvo involved as well.
Dealer has fixed the drivers seat squeak with lubricant and slightly re adjusting the plastic frame it sits in.
Have had Polestar fitted and has completely solved the lag in pull away and the gear change is now seemless and smooth. I have to say a completely different car. Dont give up with the dealer, i have to say though my local dealer have been excellent in getting us to this point.
note:-I was given a similar age and model to test against my own before the final fix and it was worse than mine.
At long last i now have the vehicle i thought i had bought which is excellent and now a pleasure to drive.

Nov 27th, 2012, 23:29	#13
Blue693 Junior Member Last Online: Oct 30th, 2015 21:30 Join Date: Apr 2012 Location: Falkenberg	Just reject the car as it is so new. Volvo have had 10 years to get this car right - if you buy new and it's faulty, dump it back at the dealers and ask for another one. You are right, a £40 grand motor should not be delivered in this condition. I suspect that as Volvo are phasing the model out soon, they are making sure that they use up all the parts they have in store irrespective of age and condition. __________________ XC90 MY2011 D5 R Design Polestar Upgrade S60 MY2003 D5 SE

Nov 27th, 2012, 10:08	#11
Ninja59 Probably Akita's Toyboy.. Last Online: Dec 27th, 2023 22:24 Join Date: Jul 2010 Location: A House.	I have to agree some of these things surely should of been apparent on PDI.

Nov 27th, 2012, 11:22	#12
JohnL Senior Member Last Online: Apr 2nd, 2024 15:50 Join Date: Dec 2003 Location: Oise	For the vibration issue, would it be worth slackening the top engine mount and the bottom tie bar under the engine and then retightening, as these are both on slots, maybe they are preloaded somehow? make sure the vehicle is on a level floor and that the gear lever is in neutral with the handbrake on, if its in park it could give a false position of the engine/gearbox. I know its under warranty but sometimes its better to do it yourself? John

Dec 1st, 2012, 12:45	#16
paultyler1 Member Last Online: Jan 3rd, 2024 10:46 Join Date: Nov 2010 Location: South West France	There only sems to be negative comments on this thread so I'll post my positive one. Picked up my MY13 Executive a month ago from Volvo export. Absolutely no problems. No squeaks, rattles or any other PDI failures. Polite staff, nothing was too much trouble for them (or at least they gave that impression, which is what counts). This is my 5th Volvo and, so far, the best.

Dec 6th, 2012, 09:09	#18
Carrizos Member Last Online: Dec 7th, 2020 17:49 Join Date: Jan 2012 Location: Bodmin	Mine is 53 plate so a different generation but the only interior noise I have is a very slight rub from the steering wheel when going to full lock at very slow speeds. No panel noise no squeaky seats or noises from the engine. People who own newer cars of other makes have commented on how quiet it is. With a brand new car I would be sending it back for a replacement rather than to be looked at, offer to make your dissatisfaction more public than just these forums if they are resistant to replacing.

Dec 9th, 2012, 07:54	#19
Chris N Member Last Online: Feb 9th, 2017 20:40 Join Date: Mar 2010 Location: Witney, Oxfordshire	Just a quick update on my issues. I dropped the car off a planned and they had it for a week. The front subframe mounts were changed and I had the Polestar upgrade fitted to try and smooth it out. The vibration throught the floor and pedals has all but gone. The vibration through the steering wheel is still present. If you hold the wheel for a period of time, it will give you pins and needles in your hands it's that bad. I had an 2009 "59" plate XC90 than I ran from new up until last Thursday and I never had this issue. Yes, I had the normal D5 vibrations on tick over etc, but not to the point it makes your hands tingle. The loan car I had for a week, a 2012 XC90 drove perfectly, If they can get mine to drive as good as that one, I would be more than happy. It's now booked in to my local dealer this Wednesday for them to investigate.

Dec 9th, 2012, 15:37	#20
XC9012 Junior Member Last Online: May 26th, 2013 20:51 Join Date: Jul 2012 Location: Exeter	Have now had car back three weeks from dealers after four visits, got Volvo involved as well. Dealer has fixed the drivers seat squeak with lubricant and slightly re adjusting the plastic frame it sits in. Have had Polestar fitted and has completely solved the lag in pull away and the gear change is now seemless and smooth. I have to say a completely different car. Dont give up with the dealer, i have to say though my local dealer have been excellent in getting us to this point. note:-I was given a similar age and model to test against my own before the final fix and it was worse than mine. At long last i now have the vehicle i thought i had bought which is excellent and now a pleasure to drive.

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