Spotify update won’t install - Page 6

Kenp8257 · Jul 9th, 2019, 00:23

Quote:

Originally Posted by scuba0576

Uninstalled / reinstalled.
Entered login details.
Spinning wheel of death...............
Zilch.... will not login. Have tried 6 times now.
Looks like a trip to the dealers 😫😫

After days and days of getting the 'installation failed, eeeoe report sent' (I had deleted then tried afreah inatall repeatedly) tonight i was able to install.... (download and install took less than 5 mins)

Login required entering a displayed code on my phone to pair...

Spinning wheel of death for around 5 mins...

But then it all worked!!!!

Finally!!!!!

Good luck all....

gmk666 · Jul 9th, 2019, 19:50

Okay, now it’s my turn.
Resisted the update, but I was finally overruled by the car and it wouldn’t let me use the app unless I updated.
It downloaded and installed fine it seems, but now it’s buggered.
I’ve got the spinning blue wheel, the library icon is blanked out and I can only play the album that was playing before the update. (Which is The Greatest Showman, so obviously that’s not good.)
It won’t let me uninstall so I’m stumped - is this really a trip to the dealers?

Kenp8257 · Jul 9th, 2019, 21:43

Quote:

Originally Posted by gmk666

Okay, now it’s my turn.
Resisted the update, but I was finally overruled by the car and it wouldn’t let me use the app unless I updated.
It downloaded and installed fine it seems, but now it’s buggered.
I’ve got the spinning blue wheel, the library icon is blanked out and I can only play the album that was playing before the update. (Which is The Greatest Showman, so obviously that’s not good.)
It won’t let me uninstall so I’m stumped - is this really a trip to the dealers?

Yikes!!!

That doesn't sound good.....

Hopefully yours will clear over the next few days?

I noted mine was getting error reports when others were able to install....

Good luck!!

weemark · Jul 9th, 2019, 22:17

Quote:

Originally Posted by gmk666

Okay, now it’s my turn.
Resisted the update, but I was finally overruled by the car and it wouldn’t let me use the app unless I updated.
It downloaded and installed fine it seems, but now it’s buggered.
I’ve got the spinning blue wheel, the library icon is blanked out and I can only play the album that was playing before the update. (Which is The Greatest Showman, so obviously that’s not good.)
It won’t let me uninstall so I’m stumped - is this really a trip to the dealers?

And that precisely mirrors the situation I am now in - other than the last album I played was by This Mortal Coil! Like you I think a dealer visit beckons sadly

Mc Lovin · Jul 9th, 2019, 23:24

I had the update queued up with a map update. After reading about issues I managed to cancel it, but the main screen kept showing update available. Today I checked the size and it was showing around 5mb, rather than 0mb, so went ahead. Thankfully it seems to have worked.

gmk666 · Jul 10th, 2019, 12:52

The car is booked in for next week.
The service guy I spoke to didn’t flinch when I said it was Spotify playing up and he reckons it’s a software issue. (Well, durr.)
Don’t know if this means they’ve seen it before, but fingers crossed it’ll be sorted soon.

taylora · Jul 10th, 2019, 13:51

Mine is FUBAR'ed too now. Countless uninstall and re-installs and I am watching the spinning circle of doom. Booked in for next Wednesday.

I can see it now when I pick it up..."Yes sir, it's all fixed", me:"I still can't sign in. No it isn't".

Rolls eyes.

Mc Lovin · Jul 10th, 2019, 16:13

I thought it had gone ok but it isn't running smoothly. It does the spinning circle for while on starting and when moving tracks gets stuck on buffering. Oddly if I click next it works fine.

huib berger · Jul 10th, 2019, 22:23

Quote:

Originally Posted by Mc Lovin

I had the update queued up with a map update. After reading about issues I managed to cancel it, but the main screen kept showing update available. Today I checked the size and it was showing around 5mb, rather than 0mb, so went ahead. Thankfully it seems to have worked.

Mine installed o.k., no issues here. But..... I can’t see any difference from the previous version. Has anyone found anything?

tricky13 · Jul 11th, 2019, 08:44

Quote:

Originally Posted by huib berger

Mine installed o.k., no issues here. But..... I can’t see any difference from the previous version. Has anyone found anything?

i reckon they've cancelled the update to fix the bugs and just rolled out the previous version again.
it was supposed to be a big update with new functionality according to the text - whereas as you say there is no changes on this version

Jul 9th, 2019, 19:50	#52
gmk666 Member Last Online: Jul 1st, 2023 16:46 Join Date: Jun 2017 Location: London	Okay, now it’s my turn. Resisted the update, but I was finally overruled by the car and it wouldn’t let me use the app unless I updated. It downloaded and installed fine it seems, but now it’s buggered. I’ve got the spinning blue wheel, the library icon is blanked out and I can only play the album that was playing before the update. (Which is The Greatest Showman, so obviously that’s not good.) It won’t let me uninstall so I’m stumped - is this really a trip to the dealers? __________________ 2020 (MY20) XC90 B5 Petrol, R-Design, Thunder Grey

Jul 9th, 2019, 23:24	#55
Mc Lovin Junior Member Last Online: Aug 6th, 2021 17:41 Join Date: May 2019 Location: Bolton	I had the update queued up with a map update. After reading about issues I managed to cancel it, but the main screen kept showing update available. Today I checked the size and it was showing around 5mb, rather than 0mb, so went ahead. Thankfully it seems to have worked. __________________ V90CC T5 AWD Auto 2019

Jul 10th, 2019, 12:52	#56
gmk666 Member Last Online: Jul 1st, 2023 16:46 Join Date: Jun 2017 Location: London	The car is booked in for next week. The service guy I spoke to didn’t flinch when I said it was Spotify playing up and he reckons it’s a software issue. (Well, durr.) Don’t know if this means they’ve seen it before, but fingers crossed it’ll be sorted soon. __________________ 2020 (MY20) XC90 B5 Petrol, R-Design, Thunder Grey

Jul 10th, 2019, 13:51	#57
taylora Member Last Online: Jan 15th, 2024 18:29 Join Date: Sep 2017 Location: Prestwick	Mine is FUBAR'ed too now. Countless uninstall and re-installs and I am watching the spinning circle of doom. Booked in for next Wednesday. I can see it now when I pick it up..."Yes sir, it's all fixed", me:"I still can't sign in. No it isn't". Rolls eyes. __________________ Now 2020 Tesla Model 3 Long Range AWD Previous 2018 V90 D4 R-Design

Jul 10th, 2019, 16:13	#58
Mc Lovin Junior Member Last Online: Aug 6th, 2021 17:41 Join Date: May 2019 Location: Bolton	I thought it had gone ok but it isn't running smoothly. It does the spinning circle for while on starting and when moving tracks gets stuck on buffering. Oddly if I click next it works fine. __________________ V90CC T5 AWD Auto 2019 Last edited by Mc Lovin; Jul 10th, 2019 at 16:44.

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