Rear door water collection

BARNEYROVER · Jan 26th, 2016, 17:35

Still having trouble with water collecting underneath the rear door sills and splashing out onto your feet as you open the door.Have already seen this mentioned elsewhere and wondered if a solution has been found yet. Door seal appears ok but water somehow gets on inside and collects on top of sill until door is opened. Only happens on rear offside.

mhs · Jan 27th, 2016, 18:20

I have the exact same problem in my XC90 Momentum. Have reported it to my Volvo dealer on several occasions and they have 'looked' at it on several occasions. Here are the responses:
We have never had this problem reported before
If the carpets are not getting wet, don't worry about it
Volvo won't allow us to make any modifications
We will ask Volvo again
Keep an eye on it for a while and see how it goes
We are sorry about it

That's it. I have had the car since October. I have told them I am really unhappy about this and the various computer glitches that randomly re-set the radio and other features but nothing gets followed up or resolved.

BARNEYROVER · Jan 28th, 2016, 09:43

I think my Momentum must have been one of the first off production line as took delivery in June. Had a few niggling faults which some have been sorted. I think in some ways it was put in production a bit too early and perhaps delaying launch a few months could have saved disgruntled customer complaints. Having said that I suppose all new Models will have teething problems, Its how they are dealt with that says much about Manufacturers and more so Dealers. Customer service should mean a lot but sadly once they have your money most are not bothered about after service.

Jan 26th, 2016, 17:35	#1
BARNEYROVER VOC Member Last Online: Yesterday 23:08 Join Date: Jul 2012 Location: West Yorkshire	Rear door water collection Still having trouble with water collecting underneath the rear door sills and splashing out onto your feet as you open the door.Have already seen this mentioned elsewhere and wondered if a solution has been found yet. Door seal appears ok but water somehow gets on inside and collects on top of sill until door is opened. Only happens on rear offside.

Jan 27th, 2016, 18:20	#2
mhs Junior Member Last Online: Sep 4th, 2016 20:06 Join Date: Oct 2015 Location: Harrogate	I have the exact same problem in my XC90 Momentum. Have reported it to my Volvo dealer on several occasions and they have 'looked' at it on several occasions. Here are the responses: We have never had this problem reported before If the carpets are not getting wet, don't worry about it Volvo won't allow us to make any modifications We will ask Volvo again Keep an eye on it for a while and see how it goes We are sorry about it That's it. I have had the car since October. I have told them I am really unhappy about this and the various computer glitches that randomly re-set the radio and other features but nothing gets followed up or resolved.

Jan 28th, 2016, 09:43	#3
BARNEYROVER VOC Member Last Online: Yesterday 23:08 Join Date: Jul 2012 Location: West Yorkshire	I think my Momentum must have been one of the first off production line as took delivery in June. Had a few niggling faults which some have been sorted. I think in some ways it was put in production a bit too early and perhaps delaying launch a few months could have saved disgruntled customer complaints. Having said that I suppose all new Models will have teething problems, Its how they are dealt with that says much about Manufacturers and more so Dealers. Customer service should mean a lot but sadly once they have your money most are not bothered about after service.

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