DICE unit connection problems with VM, help needed

volvolvolvo · Nov 12th, 2020, 09:23

Hello everyone!

TL;DR:
Could you be so kind and check if your DICE unit connects fine if you connect it to USB port, then disconnect it while keeping it powered on (leaving it plugged in the car's OBD port or on power supply) and then connecting it again? Mine always gives me "USB not recognized" the second time. I have to power off the dice unit and then it works again.

I just bought a VIDA DICE from aliexpress. Unfortunately the DICE unit seems to be defective. I'm trying to make it work with virtualbox Win7 VM. VIDA seems to be working fine, but I can't attach the DICE unit to the virtual machine. I know how to pass USB, because I'm using winXP VM for VAG diagnostics and it works just fine, unfortunately DICE always (except a few times) gives me "USB not recognized" in win7 VM.

I can connect the DICE unit to the Win8.1 host and it seems to be working fine, it shows up in device manager and DICE diangostics shows no errors, but if I disconnect the USB cable and reconnect it to the PC without powering off the DICE, I also get a "USB not recognized" error, even on Win8.1 host.

I think that's why it can't connect to the virtualbox, because first it connects to win8.1, but since it's still powered on, it can't connect to the virtual machine, because it's already "hooked" to the host and can't start over, or at least that's how I understand it. I'm thinking the unit may be defective. I googled a lot, but haven't found anything similar to my problem.

volvolvolvo · Nov 13th, 2020, 10:16

Anyone? It's a really simple test. Just unplug the USB and plug it in again.

JRL · Nov 13th, 2020, 11:32

I have no problem with the DICE unit connected by USB to a Win 10 virtual machine running on an Ubuntu host. It does disconnect every so often when passing a command to the car using VIDA but it's rare.

I assume you do have Virtualbox Guest Additions installed? Apart from that maybe the problem lies with your host system. Win 8.1 is a little old now.

Maybe try a VIDA virtual machine from here, it's what I use without much in the way of problems.

https://volvodiag.com/

happy diver · Nov 15th, 2020, 08:50

well I'm running vida 14 in windows 7 through a virtual box in 10

Nov 12th, 2020, 09:23	#1
volvolvolvo Junior Member Last Online: Nov 19th, 2020 09:20 Join Date: Dec 2019 Location: Kaunas	DICE unit connection problems with VM, help needed Hello everyone! TL;DR: Could you be so kind and check if your DICE unit connects fine if you connect it to USB port, then disconnect it while keeping it powered on (leaving it plugged in the car's OBD port or on power supply) and then connecting it again? Mine always gives me "USB not recognized" the second time. I have to power off the dice unit and then it works again. I just bought a VIDA DICE from aliexpress. Unfortunately the DICE unit seems to be defective. I'm trying to make it work with virtualbox Win7 VM. VIDA seems to be working fine, but I can't attach the DICE unit to the virtual machine. I know how to pass USB, because I'm using winXP VM for VAG diagnostics and it works just fine, unfortunately DICE always (except a few times) gives me "USB not recognized" in win7 VM. I can connect the DICE unit to the Win8.1 host and it seems to be working fine, it shows up in device manager and DICE diangostics shows no errors, but if I disconnect the USB cable and reconnect it to the PC without powering off the DICE, I also get a "USB not recognized" error, even on Win8.1 host. I think that's why it can't connect to the virtualbox, because first it connects to win8.1, but since it's still powered on, it can't connect to the virtual machine, because it's already "hooked" to the host and can't start over, or at least that's how I understand it. I'm thinking the unit may be defective. I googled a lot, but haven't found anything similar to my problem.

Nov 13th, 2020, 11:32	#3
JRL Master Member Last Online: Aug 25th, 2022 16:37 Join Date: Jul 2013 Location: Derry	I have no problem with the DICE unit connected by USB to a Win 10 virtual machine running on an Ubuntu host. It does disconnect every so often when passing a command to the car using VIDA but it's rare. I assume you do have Virtualbox Guest Additions installed? Apart from that maybe the problem lies with your host system. Win 8.1 is a little old now. Maybe try a VIDA virtual machine from here, it's what I use without much in the way of problems. https://volvodiag.com/ __________________ 2008 S60 D5 SE LUX

Nov 15th, 2020, 08:50	#4
happy diver Active Member Moment Last Online: Apr 29th, 2023 05:58 Join Date: Jul 2012 Location: Brisbane: perfect for one day, asleep the rest	well I'm running vida 14 in windows 7 through a virtual box in 10 __________________ 20,000 leagues under the sea diving to adventure in a silent world with my ceiling the waves...Emile

Nov 13th, 2020, 10:16	#2
volvolvolvo Junior Member Last Online: Nov 19th, 2020 09:20 Join Date: Dec 2019 Location: Kaunas	Anyone? It's a really simple test. Just unplug the USB and plug it in again.

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